AWS for Industries

Anutosh

Author: Anutosh

Anutosh is a Solutions Architect at AWS India. He loves to dive deep into his customers’ use cases to help them navigate through their journey on AWS. He enjoys building solutions in the cloud to help customers. He is passionate about migration and modernization, data, resilience, cybersecurity, and machine learning.

AI-Powered Collections: How EXL Uses AI on AWS for Debt Recovery at Scale

AI-Powered Collections: How EXL Uses AI on AWS for Debt Recovery at Scale

Learn how to transform collections operations for banks and fintechs with AI and ML on AWS The Business Challenge Financial institutions face mounting pressure in collections operations. Traditional debt collection operates on a simple playbook: aggressive phone calls, generic messaging, and rule-based workflows. Yet customers have unique capacity to pay (income, assets, competing obligations), willingness […]