Tag: Just Walk Out (JWO) technology

Today’s retailers not only need to embrace the profound digital transformations happening in the industry, but also deliver real value for their consumers and their organizations. With the emergence of generative artificial intelligence (AI) and other innovations, 2024 marks a pivotal moment for the industry—and physical stores are ripe for disruption. Forrester notes that “retailers […]

Retailers have always been in a race to deliver an exceptional customer experience, and in the digital age, that race has only become more intense—particularly in physical stores. With consumers shopping again at brick-and-mortar stores, some key trends have emerged: Half of retail customers intend to still use digital, mobile, self-service, and contactless technologies adopted […]

This story was produced by C-Store Dive for Amazon. By the very name, c-stores are intended to be fast and convenient. The average consumer spends three to four minutes in the store. It helps that when most consumers enter stores, they already know what they plan to buy. But that convenience can be derailed when the consumer sees […]

Discover three ways businesses can deliver faster, more convenient contactless experiences to consumers. Organizations are embracing contactless technology to simplify the consumer experience and accelerate transactions. Many contactless options require consumers to tap a contactless-capable card or hover a smartphone over a reader. With both options, consumers need their payment or identification method in hand. But […]

The energy, excitement, and atmosphere of a live event is unlike any other. Discover ways to use frictionless technology in arenas and stadiums to elevate the fan experience. Imagine you’re at a show or sports game surrounded by friends and family. You all want to cheer for your favorite team or artist. Others tag along […]