Author: Deepak Dalakoti

This post details how Lendi Group built their AI-powered Home Loan Guardian using Amazon Bedrock, the challenges they faced, the architecture they implemented, and the significant business outcomes they’ve achieved. Their journey offers valuable insights for organizations that want to use generative AI to transform customer experiences while maintaining the human touch that builds trust and loyalty.

In this post, we explore the importance of evaluating LLMs in the context of generative AI applications, highlighting the challenges posed by issues like hallucinations and biases. We introduced a comprehensive solution using AWS services to automate the evaluation process, allowing for continuous monitoring and assessment of LLM performance. By using tools like the FMeval Library, Ragas, LLMeter, and Step Functions, the solution provides flexibility and scalability, meeting the evolving needs of LLM consumers.