Artificial Intelligence

Kinman Lam

Author: Kinman Lam

Alida gains deeper understanding of customer feedback with Amazon Bedrock

This post is co-written with Sherwin Chu from Alida. Alida helps the world’s biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation. Alida’s customers receive tens of thousands of engaged responses for a single survey, therefore the Alida team opted to leverage machine learning (ML) to […]