Author: Brett Ezell

AWS End User Messaging now supports international SMS capabilities for US toll-free numbers (TFNs). This new feature allows businesses to use a single US TFN to send SMS messages to over 150 countries, simplifying global outreach. It primarily benefits customers who need to send one-way transactional alerts—like one-time passwords (OTPs) or shipping notifications—and businesses that […]

Introduction Do you need to send SMS across multiple AWS accounts? Or have you ever wanted to use the same specific 10DLC phone number or branded Sender ID across those accounts? Perhaps your development team needs to test an application in a sandbox account using a production-ready number, or you’re migrating a workload to a […]

This blog covers the steps on how to upgrade to the latest APIs offered by AWS for SMS messaging. IMPORTANT: Understanding this Migration in Context of Amazon Pinpoint’s End of Support Amazon Pinpoint announced its end of support (EOS) on October 2026. However, if you are an existing customer using Amazon Pinpoint for SMS, your […]

UPDATE: April 2025 AWS End User Messaging enhanced SMS protect with new AIT filtering capabilities. Documentation  Blog Post As a developer, marketing professional, or someone in the communications space, you’re likely familiar with the importance of SMS messaging in engaging customers and driving valuable interactions. However, you may have also encountered the growing challenge of […]

This is a 2024 update of the 2015 blog post “Amazon SES Best Practices: Top 5 Best Practices for List Management“. While the fundamental principles of effective email list management remain relevant, the landscape has evolved significantly over the past nine years. This updated post aims to provide Amazon Simple Email Services (SES) customers with […]