Author: Tyler Holmes

As businesses increasingly use SMS messaging to engage with customers at scale, having the right origination identity is crucial. Toll-free numbers (TFNs) are the quickest way to begin sending to the United States and offer a trusted, high-visibility option that can drive greater response and brand recognition. This post is for every company that wants to send to the US or internationally.

In this post, we explore strategies for building resilient SMS architectures using AWS End User Messaging, discussing how to architect your SMS communications at the originator, account, and Regional levels to support high availability and seamless failover.

In this post, we show you how to successfully warm up IP addresses and domains when migrating to Amazon SES.

Introduction SMS messaging continues to be one of the most reliable and effective communication channels. However, for Software as a Service (SaaS) companies, Independent Software Vendors (ISVs), and multi-tenant solution providers looking to incorporate SMS capabilities into their offerings, the journey can be complex and filled with challenges. This guide is specifically designed for technology […]

As businesses increasingly rely on SMS messaging to engage customers, AWS End User Messaging is enhancing its SMS Protect feature to now include automated message filtering based on the risk of Artificially Inflated Traffic (AIT) from each message request. This new capability helps protect against AIT, also known as SMS pumping. AIT occurs when malicious […]

Global SMS messaging with consistent Sender ID branding requires configuring the same Sender ID across multiple countries, which is a time-consuming process for businesses operating internationally. In this post, we’ll show you how to automate the configuration of Sender IDs for countries that do not have registration requirements using the AWS End User Messaging v2 […]

Introduction Welcome to our comprehensive guide on using the AWS End User Messaging V2 APIs to obtain a Sender ID in countries that require registration. Sender ID registration is a crucial step for businesses looking to establish a trusted communication channel with their customers via SMS. In countries such as Jordan, the Philippines, Qatar, and […]

Obtaining and using SMS short codes in the United States requires a thorough understanding of the detailed application process and strict requirements set forth by mobile carriers. This comprehensive guide walks through the step-by-step procedure for registering a US SMS short code from AWS End User Messaging, which provides SMS capabilities to all AWS services. […]

In today’s digital age, SMS messaging remains a crucial communication channel for businesses. One of the most effective ways to leverage SMS is through the use of short codes – those brief, memorable numbers that make it easy for customers to interact with your brand. This comprehensive guide will walk you through everything you need […]

If you’re sending critical SMS messages to your users including one-time passwords (OTP), appointment reminders, urgent alerts, and marketing messages, you know how important reliable delivery is. SMS has become the backbone of modern business communications, and for good reason. Its ubiquitous nature and high engagement rates make it the go-to channel for reaching users […]