Category: Intermediate (200)

Learn how to use AWS End User Messaging Notify to send one-time password (OTP) verification codes across 200+ countries in minutes, without provisioning phone numbers, managing carrier registrations, or navigating country-specific compliance requirements.

Learn how Fanatics Commerce built a scalable transactional email platform on Amazon SES, handling 48x volume growth across peak seasons while maintaining high deliverability through managed dedicated IPs, multi-tenant isolation, and real-time observability.

This post shows how to build a campaign orchestrator on AWS End User Messaging and Amazon Bedrock. The orchestrator predicts the best channel for each customer, adapts content per channel, and holds back messages to fatigued or unhappy customers.

This post shares practical lessons from a real-world migration of a global gaming SMS platform from Amazon Simple Notification Service (Amazon SNS) to AWS End User Messaging. You’ll learn how to use resource sharing to avoid months of re-registration, how to build a country inventory that survives regulatory changes, and how to avoid the operational pitfalls that surface only when you migrate production traffic across accounts.

With AWS End User Messaging, businesses can now enable both voice note input and voice note responses on WhatsApp. In this blog post, we explore why voice notes matter, where they make a difference, and how AWS helps you enable them through a sample voice note messaging solution.

This post explains how to programmatically register sender IDs, which can be used in many countries around the globe. The registration process makes it possible for businesses and organizations to send messages using an alphanumeric identifier instead of a phone number, making communications more professional and recognizable to recipients.

As businesses increasingly use SMS messaging to engage with customers at scale, having the right origination identity is crucial. Toll-free numbers (TFNs) are the quickest way to begin sending to the United States and offer a trusted, high-visibility option that can drive greater response and brand recognition. This post is for every company that wants to send to the US or internationally.

WhatsApp is one of the most widely used messaging platforms globally, making it an ideal channel for customer engagement. Whether you’re building a virtual assistant, a customer AI assistant, or an internal communication tool, developing a WhatsApp AI assistant presents unique design and operational challenges. In this post, we explore best practices for building a […]

In this post, we explore how Mail Manager can modernize your approach to outbound email management. We’ll dive into the various options available for controlling email flows and archiving all outgoing emails.

We’ve released the SESv2 MCP Server sample on GitHub and invite current and prospective customers to experiment with it in non-production environments. This post provides example use cases demonstrating how the SESv2 MCP Server can be used with AI tools like the Amazon Q CLI to get information about an Amazon SES account, set up configurations, and send test emails – all without needing deep expertise in email or Amazon SES.