Duetto’s Product Team on Why the Cloud is the Safest Space for Hotel Data
Guest post by the Duetto Product Team
As hoteliers shift more and more toward becoming data scientists, the amount of data needed—and available—is growing at exponential rates. It’s critical that this data is stored somewhere easily accessible in real time for operators and technology systems, while at the same time kept safe and secure.
A cloud environment gives businesses the ability to scale rapidly without worrying about data security, allowing them to instead focus on what differentiates their business. But not all cloud environments are built the same. Amazon Web Services is a leader in the space, providing a highly reliable and scalable platform that powers hundreds of thousands of businesses around the world.
As Head of Worldwide Business Development for AWS’s Hospitality division, David Peller helps hospitality businesses build and run applications efficiently and effectively. Based in Singapore, Peller moved to AWS after leading strategic partnerships in the Asia Pacific region for Booking.com, where he oversaw distribution and third-party partnerships.
Duetto recently caught up with David to discuss the advantages of building and operating in the cloud, particularly on AWS’s platform.
Q: How should hoteliers determine whether to build or buy their tech solutions?
Peller: Hospitality customers, and hoteliers in particular, are driven by both enhancing the guest experience and driving efficiency through their operations. Against that backdrop, and ever-changing expectations from guests, hoteliers face significant competition for their investment dollars.Based on the specific strategy for any individual hotelier, it might make sense to build or customize a solution specific for that business.
Amazon Web Services, for example, provides building blocks enabling customers of any size to innovate rapidly – to build and run applications efficiently and effectively. Alternatively, there are many successful AWS partners and Independent Software Vendors (ISVs) that build and manage hospitality-specific solutions on AWS.
Q: How does the cloud speed up the technology integrations process?
Peller: Integrations – technical plumbing for the hospitality industry – can involve lots of different parties, physical and virtual connections, supporting multiple interfaces, data streams and more. Cloud services can accelerate these efforts in many ways through the rapid provision of services, which can scale automatically based on demand, automation and leveraging all of the associated security capabilities.