Operations Management

Centralized control, agility, and scale across all of your environments

Whatever stage you are at in your process of moving or operating in the cloud, AWS offers a centralized operations management solution that you can use to manage and operate your applications on AWS, on-premises, in hybrid environments, and at the edge. Operate your applications from a central location with automation, integrations, built-in best practices, and hybrid capabilities. If you are looking to enhance your IT Service Management (ITSM) tools to improve efficiency and consistency, you can use AWS to automate your current integrations and investments while using an all-in-one-tool for operations.

AWS Cloud Operations: Centralized Operations Management (0:30)


Operate anywhere on AWS, on-premises, hybrid, and at the edge

Operate to a world-class standard in any environment by easily setting up an AWS account and installing an agent. You'll quickly begin to gain greater visibility and operational insights into your environments. You can get notified when an instance fails or an incident occurs, and then take remediated action via a single console.

Integrate with other AWS services, third- party tools, and processes

Provide a cohesive experience for your customers by integrating your existing tools and workflows with other AWS services such as Amazon CloudWatch. Monitor and manage the performance of your applications, or use third-party tools, such as Jira Service Management and ServiceNow, to track operational items in a central place.

Reach operational efficiency faster with automation

Automate proactive processes such as patching, resource changes, and remediate issues with hundreds of runbooks. Using automation, you can make it easier to minimize service disruption, simplify time-consuming processes, and avoid repetitive tasks to reach operational efficiency.

Customer stories



Getting started with AWS Systems Manager.

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Manage your operations on AWS and on-premises.

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Cloud operations on AWS.

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