For any AWS Summit related enquiries – please email your questions to aws-wwps-summits@amazon.com
If you are having any technical issues with the platform – please visit the Helpdesk within the platform, which can be found on the top navigation bar, to the far right.
FAQs - Day of the event
Q: I am trying to access the event now, but the event is not open and the link is not working?
Don’t worry, the access link will work once the event opens. The event will start on June 30th at 09:30 AM EDT.
Q: I cannot find my confirmation email or unique URL?
To access the event, please find your login link in the confirmation email. This login link is unique to you. If you cannot find the email in your inbox, please check your spam/junk folder. If you still cannot find the email, fill out this form here to request the unique URL be sent to your inbox. After you fill out the form, it can take 5-15 minutes to receive the unique URL. You will only receive the email if you had already registered to the event with that email address. If you want to register a new email address, please register here.
Q: I got the confirmation email but I don’t see the unique URL?
You can find the Unique URL in the call to action button: ”Access the event » Your login link“. This link will work 30 minutes before the event starts on June 30th at 9:30 AM EDT.
Q: I filled out the form to request a new confirmation email and I still haven’t received it?
As long as you have used the same email provided at registration, you should be receiving your login link within a couple of minutes. If the process takes longer than 15 min, please contact us again or check your inbox/spam/junk folder for your confirmation email by searching for “AWS Public Sector Summit Online”. All registrants should have received reminder emails prior to the event containing their Unique URL for joining.
Q: I am having technical issues at the event
Please close any other applications you are running in the background use the unique link to join the conference again. Click the help desk or mail aws-wwps-summits@amazon.com to request for technical support.
Q: Can I access the virtual event after the live day?
The platform will be on-demand until September 30, 2020 for you to catch up on sessions later. We will notify you via email once the platform is on-demand. Log in to the platform via your login link in the confirmation email. This login link is unique to you. If you cannot find the email in your inbox, please check your spam/junk folder and do not hesitate to contact us at aws-wwps-summits@amazon.com.
Q: Can I download the demo/slides for my future reference?
You can access the demo/slides anytime via the demo/handout tab as well as the resource center. They will be downloaded onto your device.
FAQs - DeepRacer
Q: What is an AWS DeepRacer League Summit Online race?
Attendees of AWS Summit Online events may participate in the event’s AWS DeepRacer Summit Online race, subject to certain terms and conditions. Summit Online races will be conducted in the AWS DeepRacer console on a virtual reproduction of the official AWS DeepRacer League Summit track shape – the 2019 AWS DeepRacer Championship Cup track. Eligible AWS Summit Online attendees may participate in an AWS DeepRacer League Summit Online race throughout the month-long racing period by submitting a model here.
Q: What kind of race format is the Summit Online race?
Participants of the AWS DeepRacer League Summit Online Race may participate in both Time Trial and Head-to-Head racing formats. There is no limit to how many times a participant may enter, and participants may compete in both racing formats in each race. There is no Object Avoidance racing format in the Summit Online race.
Q: Is the Summit Online race different than Virtual Circuit races?
Summit Online races will be governed by the rules and conditions of “Virtual Circuit” races as posted in the official rules, with the following exceptions:
- Summit Online head-to-head racing format will follow Virtual Circuit head-to-head qualification race rules, with participants submitting models to navigate the track while avoiding a specified number of moving bot cars. The winners of the race will be determined by the fastest continuous time submitted to the leaderboard at the close of the race. There is no elimination bracket or Head-to-Head tournament at the end of the month for Summit Online races. The winners of the Head-to-Head and Time Trial Summit Online Races are determined by the leaderboard times at the end of the applicable period for the Summit Online Event Race, as outlined at www.awsdeepracerleague.com.
- A varying number of first prizes and second prizes will be awarded per each Summit Race. Prizing per Summit Online race will be allocated by the number of physical Summits replaced by a Summit Online. For example, the May Summit Online races will have 13 first prizes in Time Trial; 13 first prizes in Head-to-Head; 65 second prizes in Time Trial; and 65 second prizes in Head-to-Head. Available prizes for a Summit Online race are listed on the AWS DeepRacer League Summit Online race page.
For more information, please visit the AWS DeepRacer League Summit Online Race Page,
FAQs - About the event
Q: Where is the AWS Public Sector Summit Online hosted?
A: The AWS Public Sector Summit Online is an online conference. After completing the online registration process, you will receive a confirmation email containing the login link that you will need in order to access the platform.
Q: What are the system requirements to join the AWS Public Sector Summit Online?
A: To be sure your system is ready to go for the event, visit the computer tips page.
Q: Who should attend the AWS Public Sector Summit Online?
A: Whether you are new to the cloud or an experienced user, you can learn something new at the AWS Public Sector Summit Online. The conference is designed to help you develop the right skills to design, deploy, and operate infrastructure and applications.
Q: What time will the summit start on June 30?
A: The summit will start at 10:00 AM (EDT).
Q: What is the price to attend the AWS Public Sector Summit Online?
A: The AWS Public Sector Summit Online is a no-cost online conference.
Q: Can I get a confirmation of my registration?
A: After completing the online registration process, you will receive a confirmation email.
Q: Do I need to attend the full event?
A: No, you can start or leave during the online conference. All modules will be available on-demand for three months. However, we advise to follow the full conference on June 30 to be able to get your questions answered and receive the certificate of attendance.
Q: How do I get the certificate of attendance?
A: If you watch five complete sessions during the live conference, we will send a certificate of attendance one week after the conference has ended to the email you used when registering for the conference.
Q: Will the conference content be available after the live event?
A: Yes, you can watch all content on-demand for three months after the event.
Q: In what languages is the content available?
A: All content will be available in English.
Q: How can I participate in the AWS DeepRacer Challenge?
A: Express your interest when registering for the event and we will send you more details via email. In the meantime, you can learn more about the AWS DeepRacer Challenge here.
Q: How can I contact the online conference organizers?
A: If you have questions that have not been answered in the FAQs above, please email us.