Mark Schwartz, AWS Enterprise Strategist

Mark Schwartz

AWS Enterprise Strategist

Mark Schwartz, AWS Enterprise Strategist
Former roles

CIO, US Citizenship and Immigration Services (USCIS)
CIO, Intrax Cultural Exchange
CEO, Auctiva Corporation
Board Member, DigitalTown


MBA, Wharton
BS, Computer Science, Yale
MA, Philosophy, Yale


CIO Magazine CIO 100 award
Computerworld Premier 100 award
Computerworld Elite 100 award
Federal Computer Week Fed 100 award
Leadership in Technology Innovation award 


Overcoming the Business-IT divide
Understanding and delivering business value
Dealing with bureaucracy
Business risk and information security
Using DevOps and the cloud to transform organizations
Public sector, private sector, and nonprofits


Maintain a game-changing vision but move towards it in small increments."

Mark Schwartz joined AWS as an Enterprise Strategist and Evangelist in July 2017. In this role, Mark works with enterprise technology executives to share experiences and strategies for how the cloud can help them increase speed and agility while devoting more of their resources to their customers.

Mark has extensive experience as an IT leader in the government, private sector, and the nonprofit world, and with organizations ranging from startup to large. Prior to joining AWS, he was CIO of US Citizenship and Immigration Services (in the Department of Homeland Security), where he led a large digital transformation effort, moving the agency to the cloud, introducing and refining DevOps and Agile techniques, and adopting user-centric design approaches. From his work at USCIS, he developed a reputation for leading transformation in organizations that are resistant to change, obsessed with security, subject to considerable regulation and oversight, and deeply bureaucratic. Before USCIS, Mark was CIO of Intrax Cultural Exchange, a leader in global youth exchange programs, and CEO of a software company.

Mark is the author of The Art of Business ValueA Seat at the Table: IT Leadership in the Age of Agility, War, Peace and IT, The Delicate Art of Bureaucracy, and Adaptive Ethics for Digital Transformation. Mark speaks at conferences internationally on such subjects as DevOps, Leading Change, Driving Innovation in IT, and Managing Agility in Bureaucratic Organizations. He has been recognized as a Computerworld Premier IT Leader and received awards for Leadership in Technology Innovation, the Federal 100 IT Leaders, and a CIO Magazine 100 award. Mark has both a BS and MA degree from Yale University, and an MBA from Wharton.


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See more of Mark's blogs or read his personal blog »



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Adaptive Ethics for Digital Transformation
Adaptive Ethics for Digital Transformation
This book describes what changes with digital transformation and how executives can frame their ethical choices and use them as a way to succeed in the digital economy.
The Delicate Art of Bureaucracy
The Delicate Art of Bureaucracy
This perspective reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy.
War and Peace and IT
War and Peace and IT
Find out why and how executives and business leaders must create a shared strategy with their IT organizations to drive innovation, enhance their competitive positioning, increase revenue, and delight customers.
A Seat at the Table
A Seat at the Table
Examine the role of IT leadership as it is now and as it should be―an integral part of the value creation engine.

See more of Mark's books »

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