AWS サービスレディプログラム

RapidSOS connects critical data from devices, applications, and sensors directly to first responders. The company was using incumbent rules-based and open-source security solutions that resulted in a high percentage of false positives. The manual processes that RapidSOS used to gather evidence were also time-intensive and increased compliance and security risk. Working with AWS Partner Lacework, RapidSOS deployed the Lacework PolygraphData Platform to monitor and protect its AWS environment, which replaced many of the company’s disparate tools, unified cloud security capabilities, and provided greater time to value than a collection of open-source tools.

Five Star Call Centers, a business process outsourcer (BPO), provides inbound technical support and customer service for clients across the United States, Mexico, and Guatemala. With approximately 1,000 agents across multiple locations, the company needed a telephony solution that would improve the agent and end-customer experience. Working with AWS Partner Local Measure brought Five Star Call Centers omnichannel capabilities and provided agents with a single pane of glass to view relevant data and workflows for one of their clients. Implementing Engage for Amazon Connect helped reduce average call handling and management times by 25 percent and opened the door to further modernization for this client.

Vodafone España wanted to build a virtual reality world with content, games, and experiences for its customers to enjoy and to showcase its innovative skills and 5G network. The company engaged AWS Partner EPAM to bring its vision to life. After considering an on-premises solution, Vodafone España and EPAM quickly realized that Amazon Web Services (AWS) would better provide the agility, scalability, and low latency that its virtual world required. The solution uses AWS Cloud Map for cloud resource discovery and for constant monitoring of the health of those resources and AWS Storage Gateway to link hybrid cloud storage services and on-premises systems.

Unifi.id, a technology provider of occupancy systems, sensors, and software for smart buildings, engaged AWS Partner transACT Technology Solutions to conduct an AWS Well-Architected Review that has ultimately delivered time-savings, cost reductions, and performance improvements. Using Amazon Web Services (AWS), transACT has deployed its own cloud management tool to deliver a range of benefits for Unifi.id and build a cloud platform to support future growth.

Before it could launch its Spectra platform to help organizations assess location-specific climate risks, Climate X needed to update its cloud architecture to support the data-intensive needs of the large and growing number of customers the company expected. Amazon Web Services (AWS) recommended that it work with AWS Partner DoiT International, which conducted an AWS Well-Architected review of the company’s infrastructure and worked with Climate X to rebuild for greater availability and scalability. Today, Climate X has an architecture that can support its growth ambitions while also reducing its cloud costs by 17 percent.