CASSEN Triples Lab Testing Capacity and Expands Market Reach with AI Powered by Dedicatted and AWS

CASSEN provides accredited testing for volatile organic compounds (VOCs), indoor air quality, and environmental forensics. For example, testing paint for concentrations of certain ingredients helps protect consumers from being exposed to unhealthy levels of VOCs at home, work, or school. Government agencies, healthcare providers, industrial hygiene firms, and private sector companies rely on CASSEN’s reports to meet strict compliance standards, guide safety decisions, and protect public health. But growing client demand and increasingly complex test cases strained CASSEN systems. Each chemical report must be precise, comprehensive, and fully traceable to proven sources. Yet, existing processes relied on manual verification that could take days.

CASSEN wanted to scale its work, but operationally, the lab had reached capacity. Each analysis run was capped at approximately 50 chemical markers, constraining the number of complex cases that could be tested simultaneously. Lengthy processing slowed down shipments and risked delaying clients’ decision-making. CASSEN sought a way to modernize workflows without compromising scientific rigor or compliance. It needed a more automated, intelligent system capable of handling data validation and transparent reporting at scale. This would help improve efficiency and expand into consumer markets through faster, more advanced testing capabilities.

CASSEN selected Dedicatted to design a multi-agent AI system tailored for its regulatory and scientific environment. The solution uses Amazon Nova Foundation Models for reasoning and summarization, integrated with Amazon Bedrock for Retrieval Augmented Generation (RAG). Amazon Relational Database Service (Amazon RDS) stores structured relationships among compounds and citations, while Amazon OpenSearch Service indexes reports for fast keyword search. Together, these AWS services support more secure, auditable automation in a regulated environment. The modular AWS architecture allows for future integration with lab instruments or the addition of specialized analytical models, positioning CASSEN for ongoing innovation.

Ease of use was a design priority from the beginning of the project. Chemists interact with the AI solution through a conversational interface, prompting it with questions as they would with a trusted colleague, requesting analyses and refining outputs. Administrators manage the knowledge base, control approved data sources, and monitor compliance settings. An ongoing improvement process involving chemist-reviewed output—or human-in-the-loop review—helps build trust and fine-tune the model to follow established workflows, vocabulary, and regulatory context.

Working with Dedicatted and AWS, CASSEN has transformed its testing workflows. The system now analyzes more than 150 chemical markers per run—triple its previous capacity—and generates complete reports in hours instead of days (seven times faster). Built-in citation management reduced manual verification by 70% and lowered the rate of errors from 10% to 3%. Chemists report confidence after just one or two sessions, empowered by real-time feedback and transparent data sourcing. With scalable, AI-powered workflows on AWS, CASSEN can serve more clients, take on complex projects, and deliver faster results while maintaining compliance.

The AI-based system also unlocks new business models. Advanced features provide new forensic insights, such as tracing potential sources of contamination. CASSEN can now provide consumer-ready summary reports alongside detailed regulatory versions—all generated from a single dataset. This means CASSEN can serve multiple market segments without duplicating its testing efforts. Managers highlight the benefits of role-based access controls and knowledge-base updates, which help the system evolve with new standards and research priorities. For Dedicatted and CASSEN, this initiative represents more than delivering faster test results. It establishes a future-ready, science-driven foundation for stronger safety compliance and continuous growth.