Amazon Q Business pricing

Amazon Q Business offers two index types for production and proof of concept (PoC) workloads:

The free trial terms for Amazon Q Business and Amazon Q in QuickSight are as follows. 

Note the following about free trials:

• The free trial terms change on July 1, 2024, and are different for Amazon Q Business and QuickSight. For customers subscribing the same user to both products with an Amazon Q Business Pro subscription, the free trial for that users will end whenever the first free trial expires. For example, if a user is added to an Amazon Q Business application and a QuickSight account at the same time through an Amazon Q Business Pro subscription, their free trial will end after 30 days. As another example, if a user is added to an Amazon Q Business application on day 1 with an Amazon Q Business Pro subscription and later added to a QuickSight account on day 15, then their free trial will end on day 45. 
• A free trial applies per user. If a user has used their free trial in one Amazon Q Business application or QuickSight account, they will not get a second free trial in another application.
  

You are an enterprise company with 5,000 employees looking to deploy Amazon Q Business. You decide to purchase Amazon Q Business Lite for 4,500 users and Amazon Q Business Pro for 500 users. You have 1 million enterprise documents across sources like SharePoint, Confluence, and ServiceNow that need indexing with an Enterprise Index. Your monthly charges will be as follows:

Enterprise Index for 1M documents will need 50 index units of 20K capacity each (assuming that the extracted text size of 1M documents is less than 200 MB * 50 units = 10 GB) :

• $0.264 per hour * 50 units * 24 hours * 30 days = $9,504

User subscriptions:

• 4,500 users * $3 per user/month = $13,500 
• 500 users * $20 per user/month = $10,000
• Total user subscriptions: $23,500

In summary, your monthly charges are as follows::

• Enterprise Index: $9,504
• User subscriptions: $23,500
• Total per month: $33,004

In the preceding scenario, you decided to upgrade 300 of the Lite users to Amazon Q Business Pro, considering that those employees could benefit from the advanced features. Additionally, you decided to cancel Amazon Q Lite subscriptions for 10 users who left the company. You made these changes on the 10th day of the month. Upgrades are prorated, and downgrades/cancellations apply starting next month. Therefore, for the remainder of that month, you will be charged the full monthly rate for the 4,200 Lite users. The 500 Pro users will also be billed for the full month. The 300 upgraded users will be prorated, with 10 days billed at the Lite rate and 20 days at the upgraded Pro rate. 

Therefore, for the current month, your user subscription charges are as follows:

•  $3 * 4,200 + $20 * 500 + [$3 * (10/30) + $20 * (20/30)] * 300 = $26,900

Starting next month, you will have (4,500 - 300 - 10 = 4,190) users with Lite and (500 + 300 = 800) users with Pro. Therefore, your charges from the next month are as follows:

• $3 * 4,190 + $20 * 800 = $28,570 per month
  

Since you didn’t change anything on index capacity, your index charges remain the same at $9,360 per month.

In summary, your monthly charges starting next month are as follows:

• Enterprise Index: $9,360
• User subscriptions: $28,570
• Total per month: $37,930
  

You have 1,000 employees at your company. Your IT team uses Amazon Q Business to answer employee questions. They assigned Amazon Q Business Lite subscriptions to all 1,000 employees. The IT help desk chatbot contains 10,000 documents.

Separately, your sales team uses Amazon Q Business for 100 sales reps to help them answer customer questions, create presentations, and implement actions using plugins. You assigned these 100 sellers the Amazon Q Business Pro plan. Their sales chatbot contains 200,000 documents. You granted the sales team access to QuickSight so that they can create documents and presentations using sales data, access dashboards with natural language data summaries, and ask questions about the data.

With Amazon Q Business, subscriptions are deduplicated, and users are charged once for the highest tier. So, the 100 sales reps are charged at the Pro rate, while the 900 other employees are charged at the Lite rate. Amazon Q Business users are charged separately across each AWS IAM Identity Center instance, so all applications must use the same IAM Identity Center instance to be charged only once per user.

Your monthly user charges are as follows:

• 100 users at $20 Pro rate: 100 * $20 = $2,000
• 900 users at $3 Lite rate: 900 * $3 = $2,700
• Total user subscriptions: $2,000 + $2,700 = $4,700

For indexing, you have two separate apps: the 10K document IT chatbot and the 200K document sales chatbot.

The IT chatbot requires 1 index unit at $0.264 * 24 hours * 30 days * 1 unit = $190.08 per month.

The larger sales chatbot needs 10 index units at $0.264 * 24 hours * 30 days * 10 units = $1,900.80 per month.

In total, your estimated monthly charges are as follows:

• User subscriptions: $4,700
• IT chatbot index: $190.08
• Sales chatbot index: $1,900.80
• Amazon Q in QuickSight enablement fee: $250/month/account
• Total per month: $4,700 + $190.08 + $1,900.8 +$250 = $7040.88