Documentation

AWS Service Management Connector for ServiceNow Guide: Enables ServiceNow end users to provision, manage, and operate AWS resources natively through ServiceNow. HTML | PDF

AWS Service Management Connector for Jira Service Management Guide: Enables Jira Service Management end users to provision, manage, and operate AWS resources natively through Atlassian's Jira Service Management. HTML | PDF

Overview videos

Intro to AWS Service Management Connector for ServiceNow (30:38)
Enabling AWS Support with Atlassian Jira Service Management | Amazon Web Services (4:11)
Enabling AWS Support with ServiceNow (4:23)
Synchronize AWS Config Data into the ServiceNow CMDB (3:34)
Integrate AWS Systems Manager OpsCenter into Jira Service Management (4:35)
AWS Security Hub - Bidirectional integration with Atlassian Jira Service Management (8:40)
AWS Security Hub - Bidirectional integration with ServiceNow ITSM (7:38)
Provision and Manage AWS resources with Atlassian's Jira Service Management Cloud (6:50)

Blog posts

AWS Resources Lifecycle Management Via ServiceNow and AWS Service Management Connector
by Ayo Omosebi, 09/06/2022

How to enable bulk self-service provisioning of Amazon WorkSpaces by using AWS Service Management Connector, AWS Service Catalog and ServiceNow Import sets
by Chandra Sekhar Chappa and Joe Thomas, 09/01/2022

Resizing volumes and instances using ServiceNow and AWS
by Raphael Sack, 05/25/2022

How to set up a two-way integration between AWS Security Hub and ServiceNow
by Ramesh Venkataraman and Brian Terry, 04/09/2022

How to set up a two-way integration between AWS Security Hub and Jira Service Management
by Ramesh Venkataraman, 10/04/2021

Use Jira Service Management to track and resolve operational items related to AWS resources
by Faraz Rehman and Priyanka Mahankali, 04/13/2021

Automation of User Onboarding and Offboarding Workflows
by Puneet Chaddah, Ron Davis, Sundeep Mallya, and Anil Sriram, 02/02/2021

Using AWS Launch Wizard, AWS Marketplace, and AWS Service Management Connector for ServiceNow to deploy SAP HANA based applications on AWS
by Kenneth Walsh, 11/18/2020

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Visit the pricing page

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Get started with AWS Service Management Connectors
Read the administrator guide

Learn how to setup and configure the AWS Service Management Connector.

Read the documentation