Kone on AWS
As a global leader in the elevator and escalator industry, KONE moves two billion people every day with the purpose of shaping the future of cities. KONE has built its digital platform on Amazon Web Services (AWS). Internet of Things (IoT) service AWS IoT Core, enables KONE to connect over 1.6 million pieces of equipment to streamline operations, increase safety, and achieve 40% fewer customer-reported elevator and escalator issues. We also innovate new solutions together. For example, Generative artificial intelligence (AI) service Amazon Bedrock accelerates the prototyping process, providing a foundation to better support KONE’s 40,000 technicians and improving equipment maintenance.
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Artificial Intelligence
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Internet of Things
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Continuous Innovation
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Artificial Intelligence
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2023
KONE Scales Its Connected Services for Smart Buildings Innovation Using AWS IoT and Generative AI
KONE uses Amazon Web Services (AWS) Internet of Things (IoT) and generative artificial intelligence (AI) technologies to help make buildings smarter with its elevator and escalator solutions. It has access to high-performing foundation models through Amazon Bedrock and can run prototypes in the AWS Generative AI Innovation Center. By combining generative AI and IoT capabilities in the AWS Cloud, KONE can scale securely, reaching customers worldwide.
At KONE, we want to provide reliable and secure solutions at a global scale. This is why we work with AWS—it provides exactly that for its world-class IoT solutions.”
Amy Chen
Vice President and Chief Innovation Officer, KONE
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Internet of Things
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2024
KONE Unlocks New Efficiencies Using AWS IoT
KONE has modernized its Internet of Things (IoT) and analytics platform using Amazon Web Services (AWS) IoT technology and working with AWS Professional Services. With AWS IoT Core, it easily and securely connects millions of IoT devices, resulting in 40 percent fewer customer-reported issues and a 70 percent increase in proactive fault identification.
The technology core we built on AWS is a backbone on which we can scale, innovate in the market, and differentiate ourselves in the best urban flow experience.”
Ashish Agrawal
Chief Information Officer, KONE
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Continuous Innovation
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2023
AWS Innovation with KONE | Innovation Ambassadors
In this Amazon Web Services (AWS) Innovation Ambassadors episode, we hear how KONE is delivering safer, smarter, more sustainable experiences at scale. Using AWS Internet of Things (IoT) service AWS IoT TwinMaker and working with the AWS Prototyping team, KONE can create 3D digital representations of physical structures, helping to improve people’s journeys through urban spaces.
About Kone
Providing elevator, escalator, and automatic door solutions, KONE is a global leader in the industry and a trusted partner throughout both the building and equipment lifecycle. In 2023, KONE had annual sales of EUR 11.0 billion and over 60,000 employees in more than 60 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
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