AWS End User Computing (EUC)
New! Watch AWS End User Computing Innovation Day 2023 videos on demand.
AWS End User Computing (EUC) services provide secure access to the virtual desktops and streamed apps workers need to get their job done. With AWS EUC services, workers can be productive from any supported device while improving IT agility and organizational security. You can scale up or scale down resources on demand, providing your teams with the resources they need, all without deploying and operating infrastructure.
At AWS everything we do starts with security, and our AWS End User Computing (EUC) services are built on the AWS Cloud. Built to meet the requirements of the most security-conscious organizations, our Desktop-as-a-Service (DaaS) services are deployed within an Amazon Virtual Private Cloud (VPC) to provide secure connections within the AWS network without going through the public internet. No user data is stored on the local device. This helps improve the security of user data and reduces your overall risk surface area.
Being ready to change where and how your workforce gets the job done is more important than ever. AWS End User Computing services are fully managed, so you can scale up and down in minutes as your needs change. AWS End User Computing services run in AWS Regions and AWS Availability Zones around the globe, so your end users can get the job done anywhere, with a rich and reliable user experience.
End users can only be productive when they can access their applications. Amazon End User Computing Services are built on the AWS Cloud and our global network of AWS Regions and AWS Availability Zones, and run on AWS EC2 instances with built-in auto scale load balancing. We take on the undifferentiated work of keeping infrastructure up and running and deliver a 99.9% uptime SLA.
AWS EUC Services help you eliminate infrastructure and management costs for the underlying virtual desktop infrastructure (VDI). You can add and remove users on-demand, and pay only for what you use, when you use it. You no longer need to overbuy hardware and licenses for peak user capacity.
9 years
10s of thousands
100s of thousands
AWS End User Computing services
Amazon WorkSpaces
Cloud-native persistent desktops
Amazon AppStream 2.0
Cloud-native non-persistent desktops and Cloud-native apps
Amazon WorkSpaces Web
Low-cost fully managed workspace built to facilitate secure access to internal websites and SaaS applications from existing web browsers
AWS End User Computing services
| Solution | AWS service |
|---|---|
| Cloud-native persistent desktops | Amazon WorkSpaces |
| Cloud-native desktops with selective persistence and application streaming | Amazon AppStream 2.0 |
| Cloud-native secure web access | Amazon WorkSpaces Web |
Use cases
Knowledge workers often require fully persistent virtual desktop environments with access to Microsoft productivity applications. Beginning August 1, 2023, bring your own Microsoft 365 Apps for enterprise license to run on WorkSpaces services.
Organizations increasingly need options that allow employees to work from any location while remaining secure and productive. AWS End User Computing services help companies onboard new employees remotely and gain access to their desktops and applications from anywhere, while helping to increase security by keeping sensitive corporate data off local devices. We aid workforce continuity through a set of solutions built on AWS that quickly, securely, and cost-effectively facilitate remote work.
Historically, contact center agents were required to be physically in the contact center office tethered to a phone at their desk, but today our customers are using Amazon WorkSpaces and Amazon AppStream 2.0 to enable their virtual contact agents to access virtual desktops and streamed apps. With WorkSpaces and AppStream 2.0, agents get reliable access to the applications they need no matter where they work, and we help organizations can improve security by ensuring sensitive corporate information is never at rest on the contact center agent’s device.
With AWS End User Computing services, you can provide software trials on demand with no local installs or special hardware required. You can enable your sales team to deliver sales demos for your software from any device. Similarly, you can deliver training and certification workshops for your software with no physical lab or class room.
Many organizations are turning to contingent workers such as contractors and temporary staff to increase agility, save money, and capitalize on opportunities to grow. AWS EUC services enable organizations to onboard and support this workforce without the burden of buying, shipping, and managing additional devices. When contingent contracts are over, it is just as easy to scale back. Additionally, with AWS EUC services, you can improve security by ensuring sensitive corporate information is never at rest on the contingent worker's device.
Amazon WorkSpaces provides all-inclusive, fully persistent virtual desktop that students can use throughout their education experience, while Amazon AppStream 2.0 is optimized for streaming apps required for each class. You can easily build the learning environment your students need and ensure students have what they need for your class from day one.
Endemol Shine Nederland
Endemol Shine Nederland is a world leading creator, producer, and distributor of multiplatform entertainment with a portfolio that includes American Idol, Big Brother, MasterChef, Man vs. Food, The Biggest Loser, and Wipeout.
“With Amazon WorkSpaces, we can provide new workers with a Windows desktop and the applications they need within hours instead of days. Amazon WorkSpaces makes it easy for workers to use their preferred device and for Endemol Shine Nederland to maintain our security requirements. Because Amazon WorkSpaces is cost effective and requires no upfront payment, we have been able to save 30 percent of our desktop operations costs and 70 percent on capital expenditure.”
– Leon Backbier, IT Manager - Endemol Shine Nederland
GE
GE Renewable Energy harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water; delivering green electrons to power the world’s biggest economies and the most remote communities. Amazon AppStream 2.0 let GE’s IT team simplify their application management process by giving their global business units the ability to securely manage their own applications.
“Over the last five years, our application grew from a single deployment to a global user base with data stored across the world. It was simply unmanageable for central IT to patch and update the application across every location and maintain backend databases for each of them. We decided to consolidate our databases on AWS, but also needed to simplify application management, and of course keep our application close to our database to ensure the performance our users had.
We needed a solution that was easy to deploy, simple to manage, and highly scalable that didn’t require us to rewrite our application. Typical application streaming solutions required purchasing expensive licenses, procuring and deploying infrastructure, and building out and operating complicated environments. And, on top of all of that we would continue to be the single team that had to build, patch, and maintain applications. The solution couldn’t scale.
Instead, we chose Amazon AppStream 2.0. With Amazon AppStream 2.0, we don’t operate any infrastructure, and scale on-demand to any number of users. And, we’re no longer the single team maintaining applications for each business unit. We simply configure a golden image, and let each team manage their application on it. This saves us days of work every month as we grow our deployment from hundreds to thousands of users.“
– Glorius Gaduang, Principle Cloud Architect, GE Renewable Energy
COREXPERT by TEAMWORK
COREXPERT by TEAMWORK is an AWS Advanced Consulting Partner based in France with 12 years of experience delivering technology projects. COREXPERT was recently acquired by TEAMWORK group, and quickly needed every user to be able to securely access their SAP environment through SAP GUI. With AppStream 2.0, the entire deployment took only two days.
"Once TEAMWORK completed the acquisition of COREXPERT, both business teams needed to access TEAMWORK's on-premises SAP environment. To do this, we had to provide COREXPERT users an SAP GUI client and enable secure access to our network. However, many COREXPERT users have Macs. There was no easy way to install and manage the full desktop version of SAP GUI for these users, and we couldn't securely connect them to TEAMWORK’s network and SAP environment.
AppStream 2.0 solved both of these problems. We deployed one version of SAP GUI on AppStream 2.0 within TEAMWORK's network, and streamed it to every user. With AppStream 2.0, COREXPERT users instantly access the full Windows desktop version of SAP GUI on their Macs. They simply open a browser, sign in with their existing credentials, and quickly start using the full desktop version of SAP GUI.
Now, we maintain a single version of SAP GUI on AppStream 2.0, and the entire team can access it through any computer. We don't need to worry about application deployment, or managing VPN connections to our SAP environment. The entire deployment completed in under two days."
– Alexis Dagues, CEO of COREXPERT, a TEAMWORK company
University of Virginia
The University of Virginia’s (UVA) McIntire School of Commerce turned to Amazon Web Services (AWS) to provide flexible, cost-efficient, virtual desktops to its students. The McIntire School of Commerce uses Amazon WorkSpaces to provide computer resources and virtual desktops for students on and off campus. WorkSpaces allows the university to scale resources with changing enrollment demands with a pay-as-you-go pricing structure. The McIntire School of Commerce offers programs at the undergraduate, graduate, and certification level with 1100 students and 175 faculty and staff members. Its main campus is located in Charlottesville, Virginia.
Yamaha
Yamaha Motor Company is best known for its extensive line of motorcycles, but the company also makes scooters, ATVs, outboard engines, motorized bicycles, golf carts, snowmobiles, and other multi-purpose engines.
“With Amazon WorkSpaces, we no longer need to worry about the inevitable virtual desktop infrastructure refresh cycle because our desktops run securely on the AWS cloud. Performance and stability is better than before, and we were able to introduce the solution quickly. Best of all, Amazon WorkSpaces did not require any upfront investment, and we pay only for what we use. We are now working to retire our on-premises VDI solution entirely.”
Harako Taku, Senior Supervisor IT Technology Strategy Group, Process & IT Division, Corporate Planning & Finance Center - Yamaha Motor Company
Multiview
Multiview provides powerful, easy-to-use financial applications to enterprises of any size for accounting and financial planning. Using Amazon AppStream 2.0, Multiview developed a robust software-as-a-service (SaaS) offering for their customers. AppStream 2.0 enabled Multiview to pivot their business to a cloud-first model without rewriting their application for the web.
“Many of our customers asked for a SaaS offering for our desktop application. While we could have rewritten our application as a web app, it would have cost millions of dollars and years of development. Instead, we simply deployed our application using AppStream 2.0 without rewriting any code. Now, we can instantly deliver our applications to any customer on the computer of their choice with a responsive and fluid experience.”
– Jamil El Ghazal, Director, Technology Services, Multiview Corporation
SOLIDWORKS
Dassault Systemes SolidWorks Corporation develops 3D CAD design software, analysis software, and product data management software. DS SolidWorks uses Amazon AppStream 2.0 to deliver trials of their flagship software - SOLIDWORKS 2018 CAD Premium, through MySolidWorks.com.
"Appstream 2.0 helps our prospects start their SOLIDWORKS trials in seconds through their browser with no downloads or installation on their local computer. Because AppStream 2.0 provides GPU optimized instances, our users have an experience indistinguishable from their local graphics workstation. This reduces the time it takes for users to complete trials of the latest version of SOLIDWORKS, in some cases from weeks to hours."
– Suchit Jain, VP Strategy & Business Development, SOLIDWORKS
SOLIDWORKS
Halliburton is one of the world's largest providers of products and services to the energy industry. With approximately 50,000 employees, representing 140 nationalities, and operations in approximately 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir.
"Each member of the community is provided with private storage to directly access content from their [Amazon] WorkSpaces, laptops and mobile devices. Community members have found [Amazon] WorkDocs to be a valuable solution and use it regularly to share information and collaborate across domains.”
– Deepak Gandhi, Manager of PaaS iEnergy and OEC - Halliburton
We save millions of dollars for every subsidiary we onboard, because Amazon WorkSpaces can be deployed in many different regions and the solution circumvents the need for physical logistics like shipping hardware and the buildout of network connections.”
Andrew Blackard, Manager, Client Engineering, Amazon
Case studies
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