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Read the latest Travel & Hospitality Blog content.

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Reference architectures

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  • AWS Solution

    New

    Enhanced Document Understanding on AWS

    Deploy an event-driven AWS Solution that automates document ingestion, analysis, detection, and redaction.

    February 2025
  • AWS Solution

    New

    Unified Profiles for Travelers and Guests on AWS

    Unified Profiles for Travelers and Guests on AWS helps you collect customer data from multiple systems to unlock insights, driving personalization and a curated experience for travelers and guests.
    25-Feb
  • AWS Solution

    Updated

    QnABot on AWS

    Deploy a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback, powered by large language models (LLMs).
    November 2024
  • Whitepaper

    Featured

    Reliability Pillar – AWS Well-Architected Framework

    How to validate the reliability and resilience of your architecture on AWS.

    HTML | PDF

    All Products | All Industries | Well-Architected Framework

    November 2024
  • Whitepaper

    Featured

    Performance Efficiency Pillar – AWS Well-Architected Framework

    How to validate the performance of your architecture on AWS.

    HTML | PDF

    All Products | All Industries | Well-Architected Framework

    November 2024
  • Whitepaper

    Featured

    Operational Excellence Pillar – AWS Well-Architected Framework

    How to validate the operation of your architecture on AWS.

    HTML | PDF

    All Products | Aerospace | Agriculture | Automotive | Construction & Real Estate | Consumer Packaged Goods (CPG) | Defense | Digital Marketing | Education | Electronics | Environmental Protection | Financial Services | Game Tech | General Public Services | Genomics | Healthcare | Hospitality | Justice & Public Safety | Life Sciences | Manufacturing | Media & Entertainment | Mining & Natural Resources | Oil & Gas | Power & Utilities | Professional Services | Retail | Semiconductors | Social Services | Software & Internet | Telecommunications | Transport & Logistics | Travel | Well-Architected Framework

    November 2024
  • Whitepaper

    Featured

    AWS Well-Architected Framework

    Overview of the Well-Architected Framework to validate your work when architecting for the cloud.

    HTML | PDF

    All Products | All Industries | Well-Architected Framework

    November 2024
  • Whitepaper

    Featured

    Sustainability Pillar – AWS Well-Architected

    How to minimize the environmental impacts of running cloud workloads. Key topics include a shared responsibility model for sustainability, understanding impact, and maximizing utilization to minimize required resources and reduce downstream impacts.

    HTML | PDF

    All Products | All Industries | Well-Architected Framework

    November 2024
  • Whitepaper

    Featured

    Security Pillar – AWS Well-Architected Framework

    How to validate the security of your architecture on AWS.

    HTML | PDF

    All Products | All Industries | Well-Architected Framework

    November 2024
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Videos

Watch videos to hear more about how travel and hospitality leaders are using AWS to gain a competitive edge by enabling enhanced customer experiences and operational efficiency.

By migrating to AWS, Accor experiences faster response times and 80% lower carbon emissions (1:27)
AWS re:Invent 2023 - How Choice Hotels is unifying guest profiles to drive personalization (17:31)
AWS re:Invent 2023 - From modernization to innovation: The tales of two hospitality leaders (51:40)
AWS re:Invent 2023 - How AI is reshaping the travel experience from planning to landing (54:39)
Hertz uses AWS to get people and things where they need to be (1:23)
TUI Musement improves operations and customer channels with AWS (1:35)
AWS is helping travel and hospitality companies build what's next (1:56)
How data is driving Starbucks future growth (17:15)
How data is driving Hilton's future growth (17:18)
Building what's next for Air Canada (19:45)
Building what's next for United Airlines (21:32)
How Star Alliance is building resilience for the long run (19:15)
How Just Eat Takeaway is building resilience for the long run (24:47)
How Wyndham Hotels is building resilience for the long run (26:37)
How Best Western built a modular and dynamic contact center (20:56)
AWS on Air 2020: Industry Live Travel & Hospitality
Cathay Pacific Airways Increases Performance by 20% After Moving to Amazon RDS (2:23)
Choice Hotels and Amazon Web Services at Skift Global Forum 2020 (25:39)
G6 Hospitality (Motel 6 and Studio 6) Innovates on Behalf of Its Guests, Using AWS (2:01)
Melco Resorts and Entertainment's Digital Transformation (3:42)
Restaurant Brands International innovates while staying lean (1:52)
Jack in the Box moves to AWS (1:02)
SiteMinder scales quickly while saving IT costs (1:56)
AWS re:Invent 2019: Leadership session: Travel and Hospitality (53:31)
Wyndham Hotels and Resorts is transforming their business (1:43)
Skyscanner on AWS - Scaling Kubernetes Workloads (2:22)
TUI at the AWS Berlin Summit (9:27)
re:Invent 2019: Personalizing customer experiences in Travel and Hospitality (1:05:22)
Qantas' Project Constellation Wins Technology Award (2:03)
Copa Airlines scales with AWS (3:35)
Ryanair saves 65% on their backup costs with AWS Storage Gateway (2:00)
Hilton Moves Contact Centers to AWS (58:19)
Why the Cloud is the Safest Place for Hotel Data (4:39)
Serving Five Billion Meals a Year, Compass Group Relies on AWS (38:17)
Sysco Reduces Storage Costs by 40 Percent Using Amazon S3 and Amazon Glacier (4:28)
SkyTouch Technology Powers Property Management System with Scalable Infrastructure from AWS (1:41)
Airbnb Scales Infrastructure Automatically Using AWS (3:18)
AWS Travel and Hospitality (1:58)

Studies & e-books

2023 Digital Transformation Report from Skift & AWS

Discover how travel and hospitality leaders plan to enhance the customer experience and improve operational efficiency.

Download report »

Restaurants, Catering, and Foodservice Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read the e-book »

Accommodations and Lodging Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read the e-book »

AWS for RMS: Modern revenue management in the cloud

Learn how to optimize revenue in the cloud

Read the report »

2022 Digital Transformation Report from Skift & AWS

Investing in the traveler experience of the future

Read the report »

E-book: Airport Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read E-book »

E-book: Building "What's Next" in Travel and Hospitality

How travel and hospitality companies are innovating through disruption

Read E-book »

2021 Digital Transformation Report from Skift & AWS

Innovation born from disruption

Read the report »

May 2021 Travel and Hospitality issue of AWS Architecture Monthly

Read Issue »

21st Century Forecasting for the Travel & Hospitality Industry

Read whitepaper »

2020 Digital Transformation Report from Skift + AWS

AWS partnered with travel and hospitality industry-leading publication Skift on their annual Digital Transformation Report. Nearly 1,000 T&H executives provided insights on the state of digital transformation. The report features insights from AWS, as well as AWS customers Airbnb, Expedia, Korean Air, United Airlines, and more.

Read report »

E-book: Travel & Hospitality: Building Resilience For The Long Run

An essential guide for managing IT costs, building efficiency and enabling innovation in the face of disruption, now and for the long run

Read E-Book »

Explore Hospitality Technology's digital hotel

View map »

Explore Hospitality Technology's digital restaurant map

View map »

Infographics

Sustainability on AWS

How travel and hospitality companies are moving to AWS to protect the environment – and their bottom line

Read the Infographic »


Get started

Leading companies in travel & hospitality are already using AWS. Contact our experts and start your own AWS Cloud journey today.