Travel and Hospitality

Enable digital transformation to deliver enhanced customer experiences and operational efficiency with Amazon Web Services.

The travel and hospitality industry is transforming. Airplanes are traveling further. Restaurants forecast how busy they’ll be. Travelers are passing through airports more seamlessly. Food delivery marketplaces are going global, faster. Hotel rooms connect to guests’ favorite music. In a fast-paced industry, companies are innovating rapidly. And AWS is how.

Some of the world’s top travel and hospitality companies have chosen to go “all-in” on AWS including Airbnb, Choice Hotels, DoorDash, Dunkin' Brands, Expedia Group, Korean Air Lines, Qantas Airways, Ryanair and Trainline. That’s because AWS has the most services, deepest capabilities, and fastest rate of innovation in the cloud. Companies can take advantage of the agility and scalability of the AWS Cloud to reduce costs and innovate faster. Travel and hospitality leaders are gaining a competitive edge, utilizing AWS services to enable enhanced customer experiences and operational efficiency. 

Travel & Hospitality overview

Leading Travel and Hospitality Companies Build on AWS

Explore use cases

Enhanced Customer Experiences

Enhance Customer Experiences

To win customers and their loyalty, travel and hospitality companies seek to provide differentiated experiences that are tailored and memorable. AWS solutions help turn data into actionable insights – enabling companies to create new and unforgettable experiences for their guests. This includes:

Increase Operational Efficiency

Increase Operational Efficiency

Whether a hotel or restaurant building, equipment, vehicles, or people, travel and hospitality companies want to optimize their assets. AWS helps to reduce costs, improve performance, and increase efficiency by enabling companies to:

Experience in every segment

Companies around the world, across every segment of the travel and hospitality industry - and of every size - run their organizations on AWS. AWS has deep experience across the industry including airlines and airports; restaurants; accommodation and lodging; trains and cruise lines; travel sellers and travel management companies; and technology services and solution providers.

Case studies

Leading travel and hospitality companies are innovating with Amazon Web Services.

View all case studies »

Airbnb scales to the next level
Airbnb scales to the next level
Expedia innovates faster while saving millions of dollars
Expedia innovates faster while saving millions of dollars
McDonald’s transforms into a digital technology company
McDonald’s transforms into a digital technology company
Qantas improves customer service through a new app
Qantas improves customer service through a new app
IATA achieves greater flexibility and speed of implementation
IATA achieves greater flexibility and speed of implementation
Sysco increases agility and security while reducing storage costs 40 percent
Sysco increases agility and security while reducing storage costs 40 percent

Get started

Leading companies in travel & hospitality are already using AWS. Contact our experts and start your own AWS Cloud journey today.