Travel and Hospitality
Enable digital transformation to deliver enhanced customer experiences and operational efficiency with Amazon Web Services.
The travel and hospitality industry is transforming. Airplanes are traveling further. Restaurants forecast how busy they’ll be. Travelers are passing through airports more seamlessly. Food delivery marketplaces are going global, faster. Hotel rooms connect to guests’ favorite music. In a fast-paced industry, companies are innovating rapidly. And AWS is how.
Some of the world’s top travel and hospitality companies have chosen to go “all-in” on AWS including Airbnb, Choice Hotels, DoorDash, Dunkin' Brands, Expedia Group, Korean Air Lines, Qantas Airways, Ryanair and Trainline. That’s because AWS has the most services, deepest capabilities, and fastest rate of innovation in the cloud. Companies can take advantage of the agility and scalability of the AWS Cloud to reduce costs and innovate faster. Travel and hospitality leaders are gaining a competitive edge, utilizing AWS services to enable enhanced customer experiences and operational efficiency.
Leading Travel and Hospitality Companies Build on AWS
Explore use cases
Enhance Customer Experiences
To win customers and their loyalty, travel and hospitality companies seek to provide differentiated experiences that are tailored and memorable. AWS solutions help turn data into actionable insights – enabling companies to create new and unforgettable experiences for their guests. This includes:
- Personalization: Increase guest engagement and sales through relevancy
- Connected Experiences: Enhance guest satisfaction through seamless experiences
- Customer Service: Increase loyalty and revenue with best-in-class customer service
Increase Operational Efficiency
Whether a hotel or restaurant building, equipment, vehicles, or people, travel and hospitality companies want to optimize their assets. AWS helps to reduce costs, improve performance, and increase efficiency by enabling companies to:
- Optimize Core Operations: Gain insights to get more out of assets
- Reduce IT Costs: Lower costs and complexity and increase innovation
Experience in every segment
Companies around the world, across every segment of the travel and hospitality industry - and of every size - run their organizations on AWS. AWS has deep experience across the industry including airlines and airports; restaurants; accommodation and lodging; trains and cruise lines; travel sellers and travel management companies; and technology services and solution providers.
Case studies
Leading travel and hospitality companies are innovating with Amazon Web Services.
