Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage all inbound customer conversations across voice, email and digital messaging all in one place, radically improving agent productivity and powering meaningful customer experiences. Agents benefit from a single pane of glass that provides centralized customer data, real time information and workflow automations so they can work smarter, resolve customer queries faster and foster genuine connections that drive loyalty.
Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer conversations in one place, radically improving agent productivity and powering meaningful customer experiences.
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