The 2023 Digital Transformation Report

Amazon Web Services (AWS) and Skift have surveyed Travel and Hospitality executives about their digital transformation goals, strategies, and investments for four years. Each year, the importance of digital initiatives has grown as executives realize that modernizing infrastructure, software, and applications is critical to their success.  

Download the 2023 Digital Transformation Report to learn how executives are prioritizing investments, overcoming challenges, and reaping the benefits of digital transformation.

The 2023 Digital Transformation Report

Discover how travel and hospitality leaders plan to enhance the customer experience and improve operational efficiency.

What to expect in the 2023 Digital Transformation Report

  • How the importance of digital transformation has evolved in the travel and hospitality industry since 2019
  • What challenges companies have faced when implementing digital transformation strategies and how to overcome them
  • How your peers plan to use data, artificial intelligence, machine learning, and cloud computing to achieve strategic goals
  • Which digital initiatives industry leaders are prioritizing for investment

Successfully Implement Digital Transformation Strategies

Skift Digital Transformation Report

Read how Travel and Hospitality leaders are defining and adopting digital transformation strategies.

On-Demand Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

Watch our webinar to learn how you put the right people, processes, and technology in place to deliver against executives' top priorities. 

Join us at Skift Global Forum

Noha Abdalla, CMO at Choice Hotels, discusses using data to deepen customer relationships with Skift and Clare Ward, Worldwide Technical Leader for Travel and Hospitality, AWS.

Attend Skift Aviation Forum

Learn how airlines are adopting modern cloud contact center solutions to improve customer service and communications.

Get started

Leading companies in travel & hospitality are already using AWS. Contact our experts and start your own AWS Cloud journey today.
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