Amazon Connect is a pay-as-you-go cloud contact center. There are no required minimum monthly fees, long-term commitments, or upfront license charges, and pricing is not based on peak capacity, agent seats, or maintenance; you only pay for what you use. Amazon Connect offers capabilities for your contact center and agent workspace, including forecasting, capacity planning, and scheduling and outbound campaigns, as well as Voice, Chat, Tasks, Customer Profiles, Contact Lens, Voice ID, Wisdom, and Cases.
AWS Free Tier
As part of the AWS Free Tier, you can get started with Amazon Connect for free.
For the first 12 months of your initial Amazon Connect cloud contact center deployment in any region, you receive:
- 90 minutes per month of Amazon Connect service usage
- A direct inward dial (DID) number from the country in which the AWS region is located
- 30 minutes per month of inbound DID calls
- 30 minutes per month of outbound calls made to numbers in the country in which the AWS region is located
For US regions, you also receive:
- One US toll-free number
- 30 minutes per month of inbound toll-free calls made from the US
For example: If you create your instance in the Asia Pacific (Sydney) region, you get one DID number from Australia, receive 30 minutes of inbound DID calls to that number, and can use Amazon Connect to place 30 minutes of outbound calls to numbers in Australia.
Other Amazon Connect capabilities also part of the Free Tier during your first year include:
- 500 messages per month with Amazon Connect Chat
- 100 tasks per month with Amazon Connect Tasks
- 1,000 profiles per month with Amazon Connect Customer Profiles
- 90 minutes per month for audio calls with Contact Lens for Amazon Connect
- 500 messages per month for chat messages with Contact Lens for Amazon Connect
- 180 transactions per month with Amazon Connect Voice ID
- 90 days free usage of Amazon Connect forecasting, capacity planning, and scheduling upon first-time feature activation
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Voice
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Chat
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Tasks
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Optimization
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Customer Profiles
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Contact Lens
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Voice ID
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Wisdom
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Cases
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Voice
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Pricing Price per minute Inbound voice usage – per minute $0.018 Outbound voice usage – per minute $0.018 Outbound campaigns voice usage – per minute $0.025 For Amazon Connect Voice, there are two charges associated with usage, voice service charges and telephony charges.
With voice service usage, you are billed on a per-second basis (minimum 10s). Amazon Connect Voice service usage for inbound calls as well as manual outbound calls dialed from the contact control panel (CCP), is determined by the seconds your end-customer is connected to the service. For outbound voice usage initiated by invoking the startOutboundVoiceContact API or using Amazon Connect outbound campaigns, you are billed on a per-second basis (minimum 10s) from the time the contact attempt is initiated by Connect.
For telephony charges, Amazon Connect offers direct inward dial (DID) and toll-free phone numbers in more than 20 countries worldwide, which are charged on a per-day rate. Inbound calls are charged per-second (minimum 60s). There are also 200+ outbound calling destinations available that charge per-second (minimum 60s) for each interaction. To check for country-specific pricing, refer to the tables below. Taxes, surcharges, and fees may apply.
When you use an uploaded contact list to schedule and manage outbound campaigns, you pay a Monthly Targeted Audience (MTA) charge for processing a phone number known as an endpoint in an attempt to reach a customer (just uploading a contact address does not incur any charges) and associated costs for usage of the channel. MTA is defined as the number of unique phone numbers that were processed in a month*.
Inbound pricing example
An end customer call using an Amazon Connect German direct inward dial (DID) number in the EU (Frankfurt) region, answered by an agent on the Amazon Connect softphone. The call lasts seven minutes.
There are three separate charges that apply for this call:
1. There is an Amazon Connect service usage charge, based on end-customer call duration. At $0.018 per minute * 7 minutes = $0.126
2. There is the day charge for use of the German DID number. At $0.10 per day * 1 day = $0.10
3. And there is an inbound call per minute charge for German DID numbers. At $0.0040 per minute * 7 minutes = $0.0280The total for this call is $0.25 (plus applicable taxes, fees, and surcharges).
Outbound campaigns pricing example
An Amazon Connect contact center in US East (N. Virginia) wants to notify all its customers about the change in its terms of use. This notification is a pre-recorded message that will be played irrespective of whether a call is answered by a live person or an answering machine. 25% of all contact attempts connect to a live customer or an answering machine, and each contact lasts 30 seconds. Using outbound campaigns, the bill for this communication would be calculated at the end of the month in US East (N. Virginia) as follows:
Monthly Targeted Audience (MTA) Charges
10,000 endpoints targeted in the month would cost $1.20 per 1,000 endpoints after the first 5,000 endpoints = $6.00Voice Service Charges
Number of contact attempts made = 10,000
At a connection rate of 25%, number of calls that result in the recorded message being played = 2,500
With a single call duration of 30 seconds, minutes of voice service usage for connected calls = 30 seconds * 2,500 messages = 1,250 minutes
Total billable voice service usage for connected calls less the 90 minutes of Amazon Connect free tier usage per month = 1,250 minutes – 90 minutes = 1,160 minutes
Since each contact attempt is charged for a minimum of 10 seconds, minutes of voice service usage for unsuccessful contact attempts = 7,500*10/60 = 1,250 minutes
Total voice service charges for the notification campaign = (1,160 minutes + 1,250 minutes) * $0.025 per minute = $60.25Telephony Charges
Assume that you have claimed a US toll-free number to make these calls and all your calls were completed within a single day
Day charge for the use of the US toll-free number = $0 for free tier usage in the first 12 months. $0.06 per day after that
Total minutes of connected calls = 2,500 calls that connect to a voicemail or live customer * 60 seconds minimum = 2,500 minutes
Outbound call charges for calls that connected, less the 30 minutes of free tier outbound telephony usage per month = $0.0048 outbound call charges per minute*(2,500 minutes of connected calls – 30 minutes of free tier) = $11.86
For the month, your bill will be $73.29, a total that includes $6.00 for Pinpoint MTA charge to process your endpoints through Pinpoint list orchestration, $60.25 for Connect voice service usage, $11.86 for Connect telephony charges, and the complete usage of your free tier.
You can also use Amazon Connect outbound campaigns to reach your customers using SMS and Emails in addition to voice calls using the same contact list. SMS and email messages are sent through Amazon Pinpoint and corresponding charges apply. Learn More.
* Monthly Targeted Audience (MTA) charges are billed through Amazon Pinpoint. Outbound campaigns uses Amazon Pinpoint list orchestration capabilities to manage contact lists.
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US East
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US West
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Canada (Central)
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Africa (Cape Town)
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Asia Pacific (Sydney)
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Asia Pacific (Singapore)
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Asia Pacific (Tokyo)
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Asia Pacific (Seoul)
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EU (Frankfurt)
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EU (London)
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AWS GovCloud (US-West)
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US East
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country
Direct Inward Dial
(DID)Toll Free
Direct Inward Dial
(DID)Toll Free United States $0.03
*$0.06 $0.0022 $0.0120
Anguilla $0.6933 $0.0030 Antigua and Barbuda $0.6933 $0.0030 Argentina $0.50 $0.50 $0.0020 $0.0054 Austria
$0.10
$0.42 $0.0070
$0.0414 Bahamas $0.6933 $0.0030 Barbados $0.6933 $0.0030 Belgium
$0.10 $0.42 $0.0070 $0.0406 Bolivia $0.7600 $0.3904 Bonaire $0.6933 $0.0030 Canada
$0.06
$0.42
$0.0030
$0.0200
Chile $0.50 $0.48 $0.0100 $0.1920 Colombia $0.2213 $0.40 $0.0034 $0.1931 Costa Rica $0.2928 $0.40 $0.0034 $0.2251 Curacao $0.6933 $0.0030 Czech Republic $0.10 $0.42 $0.0070 $0.0360 Denmark $0.10 $0.42 $0.0070 $0.0261 El Salvador $0.4261 $0.9061 $0.0035 $0.8171 Finland $0.10 $0.42 $0.0070 $0.0659 France $0.10 $0.42 $0.0070 $0.0237 French Saint Martin $0.6933 $0.0030 Germany $0.10 $0.42 $0.0064 $0.0387 Greece $0.10 $0.42 $0.0070 $0.0686 Ireland $0.10 $0.42 $0.0070 $0.0686 Italy $0.10 $0.42 $0.0070 $0.1281 Jamaica $0.6933 $0.0030 Mexico
$0.27
$0.42
$0.0022
$0.0214
Netherlands $0.10 $0.42 $0.0070 $0.0544 Nicaragua $0.0587 $0.0350 $0.0091 $0.1504 Norway $0.16 $0.42 $0.0070 $0.0559 Panama $0.22 $0.6661 $0.0038 $0.1131 Peru $0.50 $0.50 $0.0100 $0.1920 Poland $0.10 $0.42 $0.0070 $0.0815 Portugal $0.10 $0.42 $0.0070 $0.0283 Puerto Rico $0.03 $0.06 $0.0030 $0.0400 Saba $0.6933 $0.0030 Saint Eustatius $0.6933 $0.0030 Saint Lucia $0.6933 $0.0030 Sint Maarten $0.6933 $0.0030 Slovakia
$0.10
$0.63
$0.0070
$0.1690
Spain $0.10 $0.42 $0.0070 $0.0582 Sweden $0.10 $0.42 $0.0070 $0.0399 Switzerland $0.10 $0.42 $0.0070 $0.1312 Trinidad and Tobago $0.6933 $0.0030 United Kingdom $0.05 $0.42 $0.0064 $0.0331 * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.
Outbound Calls
Destination Country Outbound Call Per Minute (USD) United States $0.0048 Afghanistan $0.3324 Albania $0.5894 Algeria $0.5892 American Samoa $0.0597 Andorra $0.2074 Angola $0.2388 Anguilla $0.3046 Antarctica $2.7830 Antigua and Barbuda $0.3046 Argentina $0.0320 Armenia $0.3276 Aruba $0.3068 Ascension Island $4.0969 Australia $0.0699 Austria $0.2436 Azerbaijan $0.5168 Bahamas $0.2338 Bahrain $0.1688 Bangladesh $0.0429 Barbados $0.3046 Belarus $0.7027 Belgium $0.1796 Belize $0.3436 Benin $0.5471 Bermuda $0.1639 Bhutan $0.1266 Bolivia $0.2486 Bosnia & Herzegovina $0.5351 Botswana $0.3053 Brazil $0.0389 British Virgin Islands $0.3046 Brunei $0.0502 Bulgaria $0.3660 Burkina Faso $0.5220 Burundi $0.7777 Cambodia $0.0910 Cameroon $0.4964 Canada $0.0048 Cape Verde Islands $0.4557 Cayman Islands $0.3046 Central African Republic $0.9347 Chad $0.9193 Chile $0.0664 Christmas Islands $0.1833 Cocos Islands $0.1833 Colombia $0.0301 Comoros $0.6124 Congo $0.7953 Cook Islands $1.0935 Costa Rica $0.0738 Croatia $0.5393 Curacao $0.1596 Cyprus $0.0542 Czech Republic $0.0880 Democratic Republic of Congo $0.5817 Denmark $0.0505 Diego Garcia $2.0460 Djibouti $0.5034 Dominica $0.3046 Dominican Republic $0.1181 East Timor $1.3788 Ecuador $0.2795 Egypt $0.1655 El Salvador $0.2414 Equatorial Guinea $0.6753 Eritrea $0.3719 Estonia $0.4762 Ethiopia $0.3625 Falkland Islands $3.2524 Faroe Islands $0.2377 Fiji Islands $0.3413 Finland $0.0755 France $0.1436 French Guiana $0.3507 French Polynesia $0.4214 Gabon $0.7151 Gambia $0.9148 Georgia $0.3539 Germany $0.1889 Ghana $0.3857 Gibraltar $0.2337 Greece $0.1105 Greenland $0.7857 Grenada $0.3046 Guadeloupe $0.1279 Guam $0.0556 Guatemala $0.1918 Guinea $0.7535 Guinea Bissau $0.6945 Guyana $0.3228 Haiti $0.5328 Honduras $0.2868 Hong Kong $0.0302 Hungary $0.0919 Iceland $0.0512 India $0.0200 Indonesia $0.1588 Iraq $0.3045 Ireland $0.1279 Isle of Man $0.0140 Israel $0.1028 Italy $0.2695 Ivory Coast $0.6384 Jamaica $0.3046 Japan $0.1204 Jordan $0.2117 Kazakhstan $0.2203 Kenya $0.2245 Kiribati $4.9648 Kosovo $0.6000 Kuwait $0.1074 Kyrgyzstan $0.3093 Laos $0.0983 Latvia $0.6229 Lebanon $0.2432 Lesotho $0.3849 Liberia $0.6856 Libya $0.4407 Liechtenstein $0.4657 Lithuania $0.6269 Luxembourg $0.1289 Macao $0.1136 Macedonia $0.5550 Madagascar $1.0065 Malawi $0.5079 Malaysia $0.0589 Maldives $1.4856 Mali $0.5388 Malta $0.0954 Marshall Islands $0.3874 Martinique $0.2184 Mauritania $0.7479 Mauritius $0.1664 Mayotte Island $0.6201 Mexico $0.0075 Micronesia $0.5927 Moldova $0.4343 Monaco $0.5507 Mongolia $0.0843 Montenegro $0.5333 Montserrat $0.3988 Morocco 0.4624 Mozambique $0.3331 Myanmar $0.3881 Namibia $0.1571 Nauru $4.8677 Nepal $0.1859 Netherlands $0.0732 Netherlands Antilles $0.1596 New Caledonia $3.0466 New Zealand $0.1137 Nicaragua $0.2272 Niger $0.5398 Nigeria $0.1246 Niue $5.2211 Norfolk Island $2.8889 Northern Mariana Islands $0.0746 Norway $0.0907 Oman $0.4228 Pakistan $0.1264 Palau $0.4259 Palestine $0.2649 Panama $0.1598 Papua New Guinea $1.1980 Paraguay $0.1274 Peru $0.0150 Philippines $0.1934 Poland $0.2012 Portugal $0.2465 Principe and Sao Tome $2.2306 Puerto Rico $0.0200 Qatar $0.2494 Reunion Island $0.2248 Romania $0.0845 Russia $0.4372 Rwanda $0.4576 Saba $0.1596 Samoa $4.5541 San Marino $0.8589 Saudi Arabia $0.1803 Senegal $0.7566 Serbia $0.5331 Seychelles Islands $1.0268 Sierra Leone $0.7090 Singapore $0.0470 Sint Maarten $0.1813 Slovakia $0.1349 Slovenia $0.4342 Solomon Islands $1.4850 Somalia $0.8538 South Africa $0.0993 South Korea $0.0251 South Sudan $0.5276 Spain $0.1813 Sri Lanka $0.2142 St. Eustatius $0.1596 St. Helena $2.9084 St. Kitts & Nevis $0.3046 St. Lucia $0.3046 St. Maarten $0.1789 St. Pierre & Miquelon $0.5081 St. Vincent & The Grenadines $0.3046 Sudan $0.5276 Suriname $1.9460 Swaziland $0.2265 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.1201 Tajikistan $0.3401 Tanzania $0.5206 Thailand $0.0699 Togo $3.2199 Tokelau $3.7356 Tonga Islands $3.3423 Trinidad & Tobago $0.3046 Tunisia $1.2826 Turkey $0.2241 Turkmenistan $0.1907 Turks & Caicos $0.3046 Tuvalu $4.7977 Uganda $0.4873 Ukraine $0.3488 United Arab Emirates $0.2487 United Kingdom $0.0301 Uruguay $0.2220 US Virgin Islands $0.2651 Uzbekistan $0.0858 Vanuatu $3.7645 Vatican City $0.0246 Venezuela $0.3105 Vietnam $0.1081 Wallis & Futuna $1.3930 Yemen $0.2659 Zambia $0.5412 Zimbabwe $0.5870 -
US West
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country
Direct Inward Dial
(DID)Toll Free
Direct Inward Dial
(DID)Toll Free United States $0.03
*$0.06 $0.0022 $0.0120
Anguilla $0.6933 $0.0030 Antigua and Barbuda $0.6933 $0.0030 Argentina $0.50 $0.50 $0.0020 $0.0054 Austria
$0.10
$0.42 $0.0070
$0.0414 Bahamas $0.6933 $0.0030 Barbados $0.6933 $0.0030 Belgium
$0.10 $0.42 $0.0070 $0.0406 Bolivia $0.7600 $0.3904 Bonaire $0.6933 $0.0030 Canada
$0.06
$0.42
$0.0030
$0.0200
Chile $0.50 $0.48 $0.0100 $0.1920 Colombia $0.2213 $0.40 $0.0034 $0.1931 Costa Rica $0.2928 $0.40 $0.0034 $0.2251 Curacao $0.6933 $0.0030 Czech Republic $0.10 $0.42 $0.0070 $0.0360 Denmark $0.10 $0.42 $0.0070 $0.0261 El Salvador $0.4261 $0.9061 $0.0035 $0.8171 Finland $0.10 $0.42 $0.0070 $0.0659 France $0.10 $0.42 $0.0070 $0.0237 French Saint Martin $0.6933 $0.0030 Germany $0.10 $0.42 $0.0064 $0.0387 Greece $0.10 $0.42 $0.0070 $0.0686 Ireland $0.10 $0.42 $0.0070 $0.0686 Italy $0.10 $0.42 $0.0070 $0.1281 Jamaica $0.6933 $0.0030 Mexico
$0.27
$0.42
$0.0022
$0.0214
Netherlands $0.10 $0.42 $0.0070 $0.0544 Nicaragua $0.0587 $0.0350 $0.0091 $0.1504 Norway $0.16 $0.42 $0.0070 $0.0559 Panama $0.22 $0.6661 $0.0038 $0.1131 Peru $0.50 $0.50 $0.0100 $0.1920 Poland $0.10 $0.42 $0.0070 $0.0815 Portugal $0.10 $0.42 $0.0070 $0.0283 Puerto Rico $0.03 $0.06 $0.0030 $0.0400 Saba $0.6933 $0.0030 Saint Eustatius $0.6933 $0.0030 Saint Lucia $0.6933 $0.0030 Sint Maarten $0.6933 $0.0030 Slovakia
$0.10
$0.63
$0.0070
$0.1690
Spain $0.10 $0.42 $0.0070 $0.0582 Sweden $0.10 $0.42 $0.0070 $0.0399 Switzerland $0.10 $0.42 $0.0070 $0.1312 Trinidad and Tobago $0.6933 $0.0030 United Kingdom $0.05 $0.42 $0.0064 $0.0331 * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.
Outbound Calls
Destination Country Outbound Call Per Minute (USD) United States $0.0048 Afghanistan $0.3324 Albania $0.5894 Algeria $0.5892 American Samoa $0.0597 Andorra $0.2074 Angola $0.2388 Anguilla $0.3046 Antarctica $2.7830 Antigua and Barbuda $0.3046 Argentina $0.0320 Armenia $0.3276 Aruba $0.3068 Ascension Island $4.0969 Australia $0.0699 Austria $0.2436 Azerbaijan $0.5168 Bahamas $0.2338 Bahrain $0.1688 Bangladesh $0.0429 Barbados $0.3046 Belarus $0.7027 Belgium $0.1796 Belize $0.3436 Benin $0.5471 Bermuda $0.1639 Bhutan $0.1266 Bolivia $0.2486 Bosnia & Herzegovina $0.5351 Botswana $0.3053 Brazil $0.0389 British Virgin Islands $0.3046 Brunei $0.0502 Bulgaria $0.3660 Burkina Faso $0.5220 Burundi $0.7777 Cambodia $0.0910 Cameroon $0.4964 Canada $0.0048 Cape Verde Islands $0.4557 Cayman Islands $0.3046 Central African Republic $0.9347 Chad $0.9193 Chile $0.0664 Christmas Islands $0.1833 Cocos Islands $0.1833 Colombia $0.0301 Comoros $0.6124 Congo $0.7953 Cook Islands $1.0935 Costa Rica $0.0738 Croatia $0.5393 Curacao $0.1596 Cyprus $0.0542 Czech Republic $0.0880 Democratic Republic of Congo $0.5817 Denmark $0.0505 Diego Garcia $2.0460 Djibouti $0.5034 Dominica $0.3046 Dominican Republic $0.1181 East Timor $1.3788 Ecuador $0.2795 Egypt $0.1655 El Salvador $0.2414 Equatorial Guinea $0.6753 Eritrea $0.3719 Estonia $0.4762 Ethiopia $0.3625 Falkland Islands $3.2524 Faroe Islands $0.2377 Fiji Islands $0.3413 Finland $0.0755 France $0.1436 French Guiana $0.3507 French Polynesia $0.4214 Gabon $0.7151 Gambia $0.9148 Georgia $0.3539 Germany $0.1889 Ghana $0.3857 Gibraltar $0.2337 Greece $0.1105 Greenland $0.7857 Grenada $0.3046 Guadeloupe $0.1279 Guam $0.0556 Guatemala $0.1918 Guinea $0.7535 Guinea Bissau $0.6945 Guyana $0.3228 Haiti $0.5328 Honduras $0.2868 Hong Kong $0.0302 Hungary $0.0919 Iceland $0.0512 India $0.0200 Indonesia $0.1588 Iraq $0.3045 Ireland $0.1279 Isle of Man $0.0140 Israel $0.1028 Italy $0.2695 Ivory Coast $0.6384 Jamaica $0.3046 Japan $0.1204 Jordan $0.2117 Kazakhstan $0.2203 Kenya $0.2245 Kiribati $4.9648 Kosovo $0.6000 Kuwait $0.1074 Kyrgyzstan $0.3093 Laos $0.0983 Latvia $0.6229 Lebanon $0.2432 Lesotho $0.3849 Liberia $0.6856 Libya $0.4407 Liechtenstein $0.4657 Lithuania $0.6269 Luxembourg $0.1289 Macao $0.1136 Macedonia $0.5550 Madagascar $1.0065 Malawi $0.5079 Malaysia $0.0589 Maldives $1.4856 Mali $0.5388 Malta $0.0954 Marshall Islands $0.3874 Martinique $0.2184 Mauritania $0.7479 Mauritius $0.1664 Mayotte Island $0.6201 Mexico $0.0075 Micronesia $0.5927 Moldova $0.4343 Monaco $0.5507 Mongolia $0.0843 Montenegro $0.5333 Montserrat $0.3988 Morocco 0.4624 Mozambique $0.3331 Myanmar $0.3881 Namibia $0.1571 Nauru $4.8677 Nepal $0.1859 Netherlands $0.0732 Netherlands Antilles $0.1596 New Caledonia $3.0466 New Zealand $0.1137 Nicaragua $0.2272 Niger $0.5398 Nigeria $0.1246 Niue $5.2211 Norfolk Island $2.8889 Northern Mariana Islands $0.0746 Norway $0.0907 Oman $0.4228 Pakistan $0.1264 Palau $0.4259 Palestine $0.2649 Panama $0.1598 Papua New Guinea $1.1980 Paraguay $0.1274 Peru $0.0150 Philippines $0.1934 Poland $0.2012 Portugal $0.2465 Principe and Sao Tome $2.2306 Puerto Rico $0.0200 Qatar $0.2494 Reunion Island $0.2248 Romania $0.0845 Russia $0.4372 Rwanda $0.4576 Saba $0.1596 Samoa $4.5541 San Marino $0.8589 Saudi Arabia $0.1803 Senegal $0.7566 Serbia $0.5331 Seychelles Islands $1.0268 Sierra Leone $0.7090 Singapore $0.0470 Sint Maarten $0.1813 Slovakia $0.1349 Slovenia $0.4342 Solomon Islands $1.4850 Somalia $0.8538 South Africa $0.0993 South Korea $0.0251 South Sudan $0.5276 Spain $0.1813 Sri Lanka $0.2142 St. Helena $2.9084 St. Eustatius $0.1596 St. Kitts & Nevis $0.3046 St. Lucia $0.3046 St. Maarten $0.1789 St. Pierre & Miquelon $0.5081 St. Vincent & The Grenadines $0.3046 Sudan $0.5276 Suriname $1.9460 Swaziland $0.2265 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.1201 Tajikistan $0.3401 Tanzania $0.5206 Thailand $0.0699 Togo $3.2199 Tokelau $3.7356 Tonga Islands $3.3423 Trinidad & Tobago $0.3046 Tunisia $1.2826 Turkey $0.2241 Turkmenistan $0.1907 Turks & Caicos $0.3046 Tuvalu $4.7977 Uganda $0.4873 Ukraine $0.3488 United Arab Emirates $0.2487 United Kingdom $0.0301 Uruguay $0.2220 US Virgin Islands $0.2651 Uzbekistan $0.0858 Vanuatu $3.7645 Vatican City $0.0246 Venezuela $0.3105 Vietnam $0.1081 Wallis & Futuna $1.3930 Yemen $0.2659 Zambia $0.5412 Zimbabwe $0.5870 -
Canada (Central)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country
Direct Inward Dial
(DID)Toll Free
Direct Inward Dial
(DID)Toll Free United States $0.03
*$0.06 $0.0022 $0.0120
Austria
$0.10
$0.42 $0.0070
$0.0414 Belgium
$0.10 $0.42 $0.0070 $0.0406 Canada
$0.03
$0.06
$0.0022
$0.0120
Czech Republic $0.10 $0.42 $0.0070 $0.0360 Denmark $0.10 $0.42 $0.0070 $0.0261 Finland $0.10 $0.42 $0.0070 $0.0659 France $0.10 $0.42 $0.0070 $0.0237 Germany $0.10 $0.42 $0.0064 $0.0387 Greece $0.10 $0.42 $0.0070 $0.0686 Ireland $0.10 $0.42 $0.0070 $0.0686 Italy $0.10 $0.42 $0.0070 $0.1281 Netherlands $0.10 $0.42 $0.0070 $0.0544 Norway $0.16 $0.42 $0.0070 $0.0559 Poland $0.10 $0.42 $0.0070 $0.0815 Portugal $0.10 $0.42 $0.0070 $0.0283 Puerto Rico $0.03 $0.06 $0.0030 $0.0400 Slovakia
$0.10
$0.63
$0.0070
$0.1690
Spain $0.10 $0.42 $0.0070 $0.0582 Sweden $0.10 $0.42 $0.0070 $0.0399 Switzerland $0.10 $0.42 $0.0070 $0.1312 United Kingdom $0.05 $0.42 $0.0064 $0.0331 * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.
Outbound Calls
Destination Country Outbound Call Per Minute (USD) United States $0.0048 Afghanistan $0.3324 Albania $0.5894 Algeria $0.5892 American Samoa $0.0597 Andorra $0.2074 Angola $0.2388 Anguilla $0.4558 Antarctica $2.7830 Antigua and Barbuda $0.4464 Argentina $0.1866 Armenia $0.3276 Aruba $0.3068 Ascension Island $4.0969 Australia $0.0699 Austria $0.2436 Azerbaijan $0.5168 Bahamas $0.2338 Bahrain $0.1688 Bangladesh $0.0429 Barbados $0.4548 Belarus $0.7027 Belgium $0.1796 Belize $0.3436 Benin $0.5471 Bermuda $0.1639 Bhutan $0.1266 Bolivia $0.2486 Bosnia & Herzegovina $0.5351 Botswana $0.3053 Brazil $0.0389 British Virgin Islands $0.4295 Brunei $0.0502 Bulgaria $0.3660 Burkina Faso $0.5220 Burundi $0.7777 Cambodia $0.0910 Cameroon $0.4964 Canada $0.0048 Cape Verde Islands $0.4557 Cayman Islands $0.3287 Central African Republic $0.9347 Chad $0.9193 Chile $0.0664 Christmas Islands $0.1833 Cocos Islands $0.1833 Colombia $0.0940 Comoros $0.6124 Congo $0.7953 Cook Islands $1.0935 Costa Rica $0.0738 Croatia $0.5393 Curacao $0.1173 Cyprus $0.0542 Czech Republic $0.0880 Democratic Republic of Congo $0.5817 Denmark $0.0505 Diego Garcia $2.0460 Djibouti $0.5034 Dominica $0.4162 Dominican Republic $0.1181 East Timor $1.3788 Ecuador $0.2795 Egypt $0.1655 El Salvador $0.2414 Equatorial Guinea $0.6753 Eritrea $0.3719 Estonia $0.4762 Ethiopia $0.3625 Falkland Islands $3.2524 Faroe Islands $0.2377 Fiji Islands $0.3413 Finland $0.0755 France $0.1436 French Guiana $0.3507 French Polynesia $0.4214 Gabon $0.7151 Gambia $0.9148 Georgia $0.3539 Germany $0.1889 Ghana $0.3857 Gibraltar $0.2337 Greece $0.1105 Greenland $0.7857 Grenada $0.4355 Guadeloupe $0.1279 Guam $0.0556 Guatemala $0.1918 Guinea $0.7535 Guinea Bissau $0.6945 Guyana $0.3228 Haiti $0.5328 Honduras $0.2868 Hong Kong $0.0302 Hungary $0.0919 Iceland $0.0512 India $0.0200 Indonesia $0.1588 Iraq $0.3045 Ireland $0.1279 Isle of Man $0.0140 Israel $0.1028 Italy $0.2695 Ivory Coast $0.6384 Jamaica $0.3384 Japan $0.1204 Jordan $0.2117 Kazakhstan $0.2203 Kenya $0.2245 Kiribati $4.9648 Kosovo $0.6000 Kuwait $0.1074 Kyrgyzstan $0.3093 Laos $0.0983 Latvia $0.6229 Lebanon $0.2432 Lesotho $0.3849 Liberia $0.6856 Libya $0.4407 Liechtenstein $0.4657 Lithuania $0.6269 Luxembourg $0.1289 Macao $0.1136 Macedonia $0.5550 Madagascar $1.0065 Malawi $0.5079 Malaysia $0.0589 Maldives $1.4856 Mali $0.5388 Malta $0.0954 Marshall Islands $0.3874 Martinique $0.2184 Mauritania $0.7479 Mauritius $0.1664 Mayotte Island $0.6201 Mexico $0.0326 Micronesia $0.5927 Moldova $0.4343 Monaco $0.5507 Mongolia $0.0843 Montenegro $0.5333 Montserrat $0.3988 Morocco $0.6060 Mozambique $0.3331 Myanmar $0.3881 Namibia $0.1571 Nauru $4.8677 Nepal $0.1859 Netherlands $0.0732 Netherlands Antilles $0.1596 New Caledonia $3.0466 New Zealand $0.1137 Nicaragua $0.3217 Niger $0.5398 Nigeria $0.1246 Niue $5.2211 Norfolk Island $2.8889 Northern Mariana Islands $0.0746 Norway $0.0907 Oman $0.4228 Pakistan $0.1264 Palau $0.4259 Palestine $0.2649 Panama $0.1598 Papua New Guinea $1.1980 Paraguay $0.1274 Peru $0.0150 Philippines $0.1934 Poland $0.2012 Portugal $0.2465 Principe and Sao Tome $2.2306 Puerto Rico $0.0200 Qatar $0.2494 Reunion Island $0.2248 Romania $0.0845 Russia $0.4372 Rwanda $0.4576 Samoa $4.5541 San Marino $0.8589 Saudi Arabia $0.1803 Senegal $0.7566 Serbia $0.5331 Seychelles Islands $1.0268 Sierra Leone $0.7090 Singapore $0.0470 Sint Maarten $0.1813 Slovakia $0.1349 Slovenia $0.4342 Solomon Islands $1.4850 Somalia $0.8538 South Africa $0.0993 South Korea $0.0251 South Sudan $0.5276 Spain $0.1813 Sri Lanka $0.2142 St. Helena $2.9084 St. Kitts $0.4202 St. Lucia $0.5015 St. Maarten $0.1789 St. Pierre & Miquelon $0.5081 St. Vincent $0.4289 Sudan $0.5276 Suriname $1.9460 Swaziland $0.2265 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.1201 Tajikistan $0.3401 Tanzania $0.5206 Thailand $0.0699 Togo $3.2199 Tokelau $3.7356 Tonga Islands $3.3423 Trinidad & Tobago $0.3154 Tunisia $1.2826 Turkey $0.2241 Turkmenistan $0.1907 Turks & Caicos $0.4538 Tuvalu $4.7977 Uganda $0.4873 Ukraine $0.3488 United Arab Emirates $0.2487 United Kingdom $0.0301 Uruguay $0.2220 US Virgin Islands $0.2651 Uzbekistan $0.0858 Vanuatu $3.7645 Vatican City $0.0246 Venezuela $0.3105 Vietnam $0.1081 Wallis & Futuna $1.3930 Yemen $0.2659 Zambia $0.5412 Zimbabwe $0.5870 -
Africa (Cape Town)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country
Direct Inward Dial
(DID)Toll Free
Direct Inward Dial
(DID)
Toll FreeSouth Africa $0.30 $0.30 $0.0020 $0.0802 Cameroon $0.5330 $0.0461 Nigeria $0.5330 $0.5330 $0.0354 $0.0947 Uganda $0.2670 $0.0125 Belgium $0.10 $0.42 $0.0070 $0.0406 France $0.10 $0.42 $0.0070 $0.0237 Netherlands $0.10 $0.42 $0.0070 $0.0544 Italy $0.10 $0.42 $0.0070 $0.1281 Spain $0.10 $0.42 $0.0070 $0.0750 United Kingdom $0.06 $0.06 $0.0040 $0.0300 United States $0.06 $0.06 $0.0040 $0.0137 * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.
Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.3232 Albania $0.6174 Algeria $0.8738 American Samoa $0.1760 Andorra $0.3039 Angola $0.2697 Anguilla $0.3160 Antarctica $2.2795 Antigua and Barbuda $0.3728 Argentina $0.3040 Armenia $0.2976 Aruba $0.2880 Ascension Island $2.8000 Australia $0.0432 Austria $0.3362 Azerbaijan $0.4496 Bahamas $0.3146 Bahrain $0.1697 Bangladesh $0.0432 Barbados $0.3440 Belarus $0.5812 Belgium $0.5889 Belize $0.3088 Benin $0.4939 Bermuda $0.0568 Bhutan $0.1200 Bolivia $0.3872 Bosnia and Herzegovina $0.5729 Botswana $0.3952 Brazil $0.2359 British Virgin Islands $0.3440 Brunei Darussalam $0.0640 Bulgaria $0.5129 Burkina Faso $0.5746 Burundi $0.8800 Cambodia $0.1008 Cameroon $0.5604 Canada $0.0032 Cape Verde $0.3894 Cayman Islands $0.2496 Central African Republic $1.5260 Chad $0.7978 Chile $0.1600 China $0.0800 Colombia $0.1440 Comoros $0.9345 Congo $0.8168 Cook Islands $1.5920 Costa Rica $0.1200 Croatia $0.7788 Curacao $0.2176 Cyprus $0.1315 Czech Republic $0.1064 Congo (the Democratic Republic of the) $0.6698 Denmark $0.0285 Djibouti $0.4589 Dominica $0.3360 Dominican Republic $0.1520 East Timor $1.7484 Ecuador $0.3120 Egypt $0.1992 El Salvador $0.2992 Equatorial Guinea $0.7219 Eritrea $0.3280 Estonia $0.8852 Ethiopia $0.3123 Falkland Islands (Malvinas) $2.8415 Faroe Islands $0.1900 Fiji $0.3840 Finland $0.5133 France $0.2545 French Guiana $0.3760 French Polynesia $0.3840 Gabon $0.6174 Gambia $0.6320 Georgia $0.5034 Germany $0.0475 Gibraltar $0.2260 Greece $0.1140 Greenland $0.7061 Grenada $0.3360 Guadeloupe $0.3680 Guam $0.0416 Guatemala $0.2400 Guinea $0.5920 Guinea Bissau $0.7124 Guyana $0.3120 Haiti $0.4000 Honduras $0.3063 Hong Kong $0.0520 Hungary $0.0978 Iceland $0.0247 India $0.0200 Indonesia $0.0960 Iran $$0.2488 Iraq $0.2880 Ireland $0.1520 Israel $0.0376 Italy $0.3989 Ivory Coast $0.5184 Jamaica $0.3315 Japan $0.2400 Jordan $0.2432 Kazakhstan $0.3264 Kenya $0.4176 Kiribati $2.4000 Kosovo $0.6000 Kuwait $0.0760 Kyrgyzstan $0.3408 Laos $0.1088 Latvia $0.9502 Lebanon $0.2320 Lesotho $0.6618 Liberia $0.7040 Libya $0.4795 Liechtenstein $0.1806 Lithuania $1.0638 Luxembourg $0.1493 Macao $0.1456 Macedonia $0.5043 Madagascar $1.5400 Malawi $0.7840 Malaysia $0.0640 Maldives $1.1200 Mali $0.5357 Malta $0.5794 Marshall Islands $0.4749 Martinique $0.3764 Mauritania $1.0524 Mauritius $0.2362 Mayotte $0.6682 Mexico $0.0192 Micronesia $0.7200 Moldova $0.4800 Monaco $0.4179 Mongolia $0.0216 Montenegro $1.0011 Montserrat $1.4983 Morocco $0.8490 Mozambique $0.4992 Myanmar $0.4000 Namibia $0.2752 Nauru $2.0800 Nepal $0.2432 Netherlands $0.4179 Netherlands Antilles $0.2144 New Caledonia $0.4304 New Zealand $0.0640 Nicaragua $0.3840 Niger $0.5319 Nigeria $0.1101 Niue $2.1845 Norfolk Island $1.9200 Northern Mariana Islands $0.0880 Norway $0.0209 Oman $0.4032 Pakistan $0.0640 Palau $0.5973 Palestinian Territory $0.2640 Panama $0.2032 Papua New Guinea $1.7280 Paraguay $0.1632 Peru $0.1370 Philippines $0.2480 Poland $0.1786 Portugal $0.7028 Principe and Sao Tome $1.0448 Puerto Rico $0.0070 Qatar $0.2602 Reunion $0.7978 Romania $0.0216 Russian Federation $0.3536 Rwanda $0.4939 Samoa $1.7280 San Marino $0.4939 Saudi Arabia $1.2960 Senegal $0.5699 Serbia $0.5376 Seychelles $1.1398 Sierra Leone $0.7344 Singapore $0.0288 Sint Maarten $0.2816 Slovakia $0.1995 Slovenia $0.5840 Solomon Islands $1.5840 Somalia $0.7219 South Africa $0.0300 South Korea $0.0376 South Sudan $0.8000 Spain $0.2499 Sri Lanka $0.2080 Saint Helena $4.9920 Saint Kitts and Nevis $0.3360 Saint Lucia $0.3360 Saint-Martin (French part) $0.2816 Saint Pierre and Miquelon $0.7200 Saint Vincent and Grenadines $0.3360 Sudan $0.7360 Suriname $0.4000 Swaziland $0.3872 Sweden $0.0190 Switzerland $0.6459 Taiwan $0.1440 Tajikistan $0.2586 Tanzania $0.4240 Thailand $0.0848 Togo $0.5509 Tokelau $2.8682 Tonga $1.7280 Trinidad and Tobago $0.3360 Tunisia $1.0980 Turkey $0.2545 Turkmenistan $0.2157 Turks and Caicos Islands $0.3200 Tuvalu $2.5600 Uganda $0.1965 Ukraine $0.3575 United Arab Emirates $0.2160 United Kingdom $0.0380 United States of America $0.0070 Uruguay $0.2848 Virgin Islands $0.0339 Uzbekistan $0.1520 Vanuatu $1.7280 Venezuela (Bolivarian Republic of) $0.3024 Vietnam $0.1024 Yemen $0.2150 Zambia $0.6400 Zimbabwe $0.6668 -
Asia Pacific (Sydney)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free Australia $0.10 $0.39 $0.0050 $0.0540 Hong Kong $0.16 $0.48 $0.0104 $0.0502 Indonesia $0.69 $0.0278 Japan $0.13 $0.48 $0.0056 $0.2114 Malaysia $0.13 $0.0090 New Zealand $0.13 $0.58 $0.0050 $0.2205 Singapore $0.35 $0.48 $0.0052 $0.0503 Thailand $0.31 $1.40 $0.0051 $0.4058 United Kingdom $0.10 $0.10 $0.0040 $0.0720 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0250 Austria $0.1834 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.1434 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $1.2383 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.2302 Cyprus $0.1633 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 Egypt $0.5124 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 France $0.1133 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0562 Ghana $0.4566 Gibraltar $0.3307 Greece $0.1252 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0731 Iraq $0.8277 Ireland $0.1197 Israel $0.2462 Italy $0.0651 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.1203 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.2440 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.5902 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.0495 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.2428 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1200 Poland $0.1217 Portugal $0.2985 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.1251 Sint Maarten $0.2942 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.1326 South Sudan $0.8237 Spain $0.1191 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.2942 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0494 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.1050 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Arab Emirates $0.3741 United Kingdom $0.0735 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Vietnam $0.0896 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
Asia Pacific (Singapore)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free Australia $0.10 $0.39 $0.0050 $0.0540 Hong Kong $0.16 $0.48 $0.0104 $0.0502 Indonesia $0.69 $0.0143 Japan $0.13 $0.48 $0.0056 $0.2114 Malaysia $0.13 $0.0049 New Zealand $0.13 $0.58 $0.0050 $0.2205 Singapore $0.0395 $0.48 $0.0040 $0.0503 Taiwan $0.6400 $0.5333 $0.0544 $0.3120 Thailand $0.3733 $1.14 $0.0040 $0.3173 United Kingdom $0.10 $0.10 $0.0040 $0.0720 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0500 Austria $0.1834 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.1434 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $1.2383 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.2302 Cyprus $0.0609 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0562 Ghana $0.4566 Gibraltar $0.3307 Greece $0.1252 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0731 Iraq $0.8277 Ireland $0.1197 Israel $0.2462 Italy $0.0651 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.1203 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.2440 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.5902 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.0879 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.2428 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1200 Poland $0.1217 Portugal $0.2985 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.0151 Sint Maarten $0.2942 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.1326 South Sudan $0.8237 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.4792 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0494 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.0376 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Kingdom $0.0735 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Vietnam $0.0896 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
Asia Pacific (Tokyo)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free Australia $0.10 $0.39 $0.0050 $0.0540 Hong Kong $0.16 $0.48 $0.0104 $0.0502 Indonesia $0.69 $0.0278 Japan $0.10 $0.48 $0.003 $0.1482 Malaysia $0.13 $0.0090 New Zealand $0.13 $0.58 $0.0050 $0.2205 Singapore $0.35 $0.48 $0.0052 $0.0503 Taiwan $0.6400 $0.5333 $0.0544 $0.3120 Thailand $0.31 $1.40 $0.0051 $0.4058 United Kingdom $0.10 $0.10 $0.004 $0.072 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0500 Austria $0.1834 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.1434 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $1.2383 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.2302 Cyprus $0.1633 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 Egypt $0.5124 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 France $0.1133 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0562 Ghana $0.4566 Gibraltar $0.3307 Greece $0.1252 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0700 Iraq $0.8277 Ireland $0.1197 Israel $0.2462 Italy $0.0651 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.0844 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.2440 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.5902 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.0879 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.2428 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1673 Poland $0.1217 Portugal $0.2985 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.1251 Sint Maarten $0.2942 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.1326 South Sudan $0.8237 Spain $0.1200 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.4792 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0500 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.1050 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Arab Emirates $0.3741 United Kingdom $0.0735 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Vietnam $0.0896 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
Asia Pacific (Seoul)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free South Korea $0.80 $0.70 $0.0736 $0.1100 Australia $0.10 $0.39 $0.0050 $0.0540 Hong Kong $0.16 $0.48 $0.0104 $0.0502 Indonesia $0.69 $0.0278 Japan $0.10 $0.48 $0.0030 $0.1482 Malaysia $0.13 $0.0090 New Zealand $0.13 $0.58 $0.0050 $0.2205 Singapore $0.35 $0.48 $0.0052 $0.0503 Thailand $0.31 $1.40 $0.0051 $0.4058 United Kingdom $0.10 $0.10 $0.0040 $0.0720 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0500 Austria $0.1834 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.1434 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $1.2383 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.2302 Cyprus $0.1633 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 Egypt $0.5124 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 France $0.1133 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0562 Ghana $0.4566 Gibraltar $0.3307 Greece $0.1252 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0700 Iraq $0.8277 Ireland $0.1197 Israel $0.2462 Italy $0.0651 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.0844 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.2440 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.5902 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.0879 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.2428 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1673 Poland $0.1217 Portugal $0.2985 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.1251 Sint Maarten $0.2942 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.0376 South Sudan $0.8237 Spain $0.1200 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.4792 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0500 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.1050 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Arab Emirates $0.3741 United Kingdom $0.0735 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Vietnam $0.0896 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
EU (Frankfurt)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free Austria $0.10 $0.48 $0.0041 $0.0414 Belgium $0.10 $0.48 $0.0040 $0.0406 Brunei $0.7467 $0.4064 Bulgaria $0.21 $0.99 $0.1262 $0.1954 Canada $0.10 $0.48 $0.0033 $0.0443 Croatia $0.23 $0.48 $0.3135 $0.4037 Cyprus $0.28 $0.58 $0.0175 $0.1081 Czech Republic $0.10 $0.48 $0.0050 $0.0360 Denmark $0.10 $0.48 $0.0040 $0.0261 Estonia $0.21 $1.60 $0.3292 $0.4491 Finland $0.10 $0.23 $0.0040 $0.0659 France $0.10 $0.16 $0.0040 $0.0237 Georgia $0.36 $0.0040 Germany $0.10 $0.13 $0.0040 $0.0387 Greece $0.10 $0.48 $0.0061 $0.0686 Hungary $0.10 $0.48 $0.0044 $0.2125 Iceland $0.8693 $0.8000 $0.1536 $0.1104 Ireland $0.10 $0.32 $0.0040 $0.0686 Italy $0.10 $0.32 $0.0040 $0.08 Latvia $0.27 $0.90 $0.1015 $0.4073 Lithuania $0.21 $0.48 $0.0957 $0.2200 Luxembourg $0.21 $0.48 $0.0033 $0.1775 Malta $0.26 $0.0604 Netherlands $0.10 $0.48 $0.0040 $0.0544 Norway $0.10 $0.48 $0.0040 $0.0359 Poland $0.10 $0.48 $0.0050 $0.0555 Portugal $0.10 $0.48 $0.0040 $0.0283 Romania $0.22 $0.48 $0.0066 $0.1603 Serbia $0.6400 $2.1867 $0.0218 $0.5664 Slovakia $0.10 $0.48 $0.0050 $0.1374 Slovenia $0.21 $0.48 $0.2004 $0.2643 Spain $0.10 $0.48 $0.0040 $0.0582 Sweden $0.10 $0.48 $0.0040 $0.0399 Switzerland $0.10 $0.48 $0.0040 $0.1490 United Kingdom $0.06 $0.06 $0.0040 $0.0300 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0571 Austria $0.0393 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.0277 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $0.6719 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.1405 Cyprus $0.0393 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 Egypt $0.1721 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 France $0.0250 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0120 Gibraltar $0.3307 Greece $0.0374 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0731 Iraq $0.8277 Ireland $0.0300 Israel $0.2462 Italy $0.0200 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.0837 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.0442 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.0422 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.1984 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.1533 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1673 Poland $0.0390 Portugal $0.0472 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.1251 Sint Maarten $0.2045 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.1326 South Sudan $0.8237 Spain $0.0181 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.4792 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.1050 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Arab Emirates $0.2301 United Kingdom $0.0110 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Venezuela $0.0708 Vietnam $0.1050 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
EU (London)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free Austria $0.10 $0.48 $0.0041 $0.0414 Belgium $0.10 $0.48 $0.0040 $0.0406 Brunei $0.7467 $0.4064 Bulgaria $0.21 $0.99 $0.1262 $0.1954 Canada $0.10 $0.48 $0.0033 $0.0443 Croatia $0.23 $0.48 $0.3135 $0.4037 Cyprus $0.28 $0.58 $0.0175 $0.1081 Czech Republic $0.10 $0.48 $0.0050 $0.0360 Denmark $0.10 $0.48 $0.0040 $0.0261 Estonia $0.21 $1.60 $0.3292 $0.4491 Finland $0.10 $0.23 $0.0040 $0.0659 France $0.10 $0.16 $0.0040 $0.0237 Georgia $0.36 $0.0040 Germany $0.10 $0.13 $0.0040 $0.0387 Greece $0.10 $0.48 $0.0061 $0.0686 Hungary $0.10 $0.48 $0.0044 $0.2125 Iceland $0.8693 $0.8000 $0.1536 $0.1104 Ireland $0.10 $0.32 $0.0040 $0.0686 Italy $0.10 $0.32 $0.0040 $0.08 Latvia $0.27 $0.90 $0.1015 $0.4073 Lithuania $0.21 $0.48 $0.0957 $0.22 Luxembourg $0.21 $0.48 $0.0033 $0.1775 Malta $0.26 $0.0604 Netherlands $0.10 $0.48 $0.0040 $0.0544 Norway $0.10 $0.48 $0.0040 $0.0359 Poland $0.10 $0.48 $0.0050 $0.0555 Portugal $0.10 $0.48 $0.0040 $0.0283 Romania $0.22 $0.48 $0.0066 $0.1603 Serbia $0.6400 $2.1867 $0.0218 $0.5664 Slovakia $0.10 $0.48 $0.0050 $0.1374 Slovenia $0.21 $0.48 $0.2004 $0.2643 Spain $0.10 $0.48 $0.0040 $0.0582 Sweden $0.10 $0.48 $0.0040 $0.0399 Switzerland $0.10 $0.48 $0.0040 $0.1490 United Kingdom $0.03 $0.03 $0.0040 $0.0300 United States $0.06 $0.06 $0.0040 $0.0137 Outbound Calls
Destination Country Outbound Call Per Minute (USD) Afghanistan $0.6275 Albania $0.6016 Algeria $0.5812 American Samoa $1.7356 Andorra $0.2816 Angola $0.4885 Anguilla $0.6445 Antarctica $2.3662 Antigua and Barbuda $0.6333 Argentina $0.2802 Armenia $0.6214 Aruba $0.6358 Ascension Island $3.0703 Australia $0.0571 Austria $0.0393 Azerbaijan $0.7029 Bahamas $0.4768 Bahrain $0.5428 Bangladesh $0.4721 Barbados $0.6374 Belarus $0.5954 Belgium $0.0277 Belize $0.6517 Benin $0.7204 Bermuda $0.5420 Bhutan $0.4907 Bolivia $0.6237 Bosnia & Herzegovina $0.5124 Botswana $0.6535 Brazil $0.1847 British Virgin Islands $0.4380 Brunei $0.4735 Bulgaria $0.2719 Burkina Faso $0.7380 Burundi $0.9264 Cambodia $0.4927 Cameroon $0.7039 Canada $0.0168 Cape Verde Islands $1.0128 Cayman Islands $0.6060 Central African Republic $0.9176 Chad $0.9721 Chile $0.4612 Colombia $0.2526 Comoros $0.8661 Congo $0.6719 Cook Islands $2.3662 Costa Rica $0.4463 Croatia $0.2205 Curacao $0.1405 Cyprus $0.0393 Czech Republic $0.1189 Democratic Republic of Congo $0.9807 Denmark $0.0494 Djibouti $0.8619 Dominica $0.6316 Dominican Republic $0.4621 East Timor $1.8533 Ecuador $0.5401 Egypt $0.1721 El Salvador $0.6176 Equatorial Guinea $0.8743 Eritrea $0.6636 Estonia $0.2759 Ethiopia $0.6767 Falkland Islands $2.3662 Faroe Islands $0.5114 Fiji Islands $1.2107 Finland $0.1308 France $0.0250 French Guiana $0.4604 French Polynesia $1.2361 Gabon $0.8139 Gambia $0.8931 Georgia $0.5506 Germany $0.0120 Gibraltar $0.3307 Greece $0.0374 Greenland $1.3490 Grenada $0.6332 Guadeloupe $0.4460 Guam $1.1068 Guatemala $0.5979 Guinea $0.8678 Guinea Bissau $1.2879 Guyana $0.6348 Haiti $0.6777 Honduras $0.6139 Hong Kong $0.0428 Hungary $0.0985 Iceland $0.1928 India $0.0200 Indonesia $0.0731 Iraq $0.8277 Ireland $0.0300 Israel $0.2462 Italy $0.0200 Ivory Coast $0.7522 Jamaica $0.5279 Japan $0.0837 Jordan $0.5121 Kazakhstan $0.4663 Kenya $0.6308 Kiribati $2.3662 Kosovo $0.6000 Kuwait $0.5601 Kyrgyzstan $0.6279 Laos $0.4001 Latvia $0.2483 Lebanon $0.5238 Lesotho $0.8099 Liberia $0.7835 Libya $0.6357 Liechtenstein $0.4150 Lithuania $0.3428 Luxembourg $0.1528 Macao $0.4983 Macedonia $0.5961 Madagascar $1.0310 Malawi $0.8767 Malaysia $0.0731 Maldives $2.0206 Mali $0.7550 Malta $0.1977 Marshall Islands $1.2327 Mauritania $0.9400 Mauritius $0.6189 Mayotte Island $0.5193 Mexico $0.0442 Micronesia $1.7034 Moldova $1.0061 Monaco $0.5619 Mongolia $0.5608 Montenegro $0.5414 Montserrat $1.1179 Morocco $0.6934 Mozambique $0.6779 Myanmar $0.5866 Namibia $0.5821 Nauru $2.3662 Nepal $0.5245 Netherlands $0.0422 Netherlands Antilles $0.4072 New Caledonia $1.1992 New Zealand $0.1984 Nicaragua $0.5843 Niger $0.8664 Nigeria $0.1533 Niue $3.0703 Norfolk Island $2.4802 Northern Mariana Islands $1.6010 Norway $0.0891 Oman $0.6809 Pakistan $0.4945 Palau $1.7271 Palestine $0.5301 Panama $0.5913 Papua New Guinea $1.4315 Paraguay $0.4540 Peru $0.4534 Philippines $0.1673 Poland $0.0390 Portugal $0.0472 Principe and Sao Tome $2.3662 Puerto Rico $0.1884 Qatar $0.6221 Reunion Island $1.0456 Romania $0.0825 Russia $0.2104 Rwanda $0.8136 Samoa $1.0386 San Marino $0.5670 Saudi Arabia $0.3838 Senegal $0.6134 Serbia $0.5707 Seychelles Islands $0.9984 Sierra Leone $0.9052 Singapore $0.1251 Sint Maarten $0.2045 Slovakia $0.1350 Slovenia $0.3108 Solomon Islands $2.0093 Somalia $1.3467 South Africa $0.1686 South Korea $0.1326 South Sudan $0.8237 Spain $0.0181 Sri Lanka $0.5367 St. Helena $2.9861 St. Kitts $0.5340 St. Lucia $0.5350 St. Maarten $0.4792 St. Pierre & Miquelon $1.1909 St. Vincent $0.5350 Sudan $0.8237 Suriname $0.6940 Swaziland $0.6216 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.2511 Tajikistan $0.6049 Tanzania $0.6879 Thailand $0.1050 Togo $0.8380 Tokelau $2.9861 Tonga Islands $1.7726 Trinidad & Tobago $0.5057 Tunisia $0.8742 Turkey $0.2276 Turkmenistan $0.5876 Turks & Caicos $0.6254 Tuvalu $2.3662 Uganda $0.8448 Ukraine $0.3923 United Arab Emirates $0.2301 United Kingdom $0.0110 United States $0.0142 Uruguay $0.5005 US Virgin Islands $0.4330 Uzbekistan $0.5551 Vanuatu $1.9053 Venezuela $0.0708 Vietnam $0.1050 Yemen $0.6113 Zambia $0.7611 Zimbabwe $0.6847 -
AWS GovCloud (US-West)
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Telephony Pricing Details
Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD) Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free United States
$0.03
*$0.06 $0.0022 $0.0120
Canada $0.06 $0.42 $0.0030 $0.0200 * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.
Outbound Calls
Destination Country Outbound Call Per Minute (USD) United States $0.0048 Afghanistan $0.3324 Albania $0.5894 Algeria $0.5892 American Samoa $0.0597 Andorra $0.2074 Angola $0.2388 Anguilla $0.4558 Antarctica $2.7830 Antigua and Barbuda $0.4464 Argentina $0.1866 Armenia $0.3276 Aruba $0.3068 Ascension Island $4.0969 Australia $0.0699 Austria $0.2436 Azerbaijan $0.5168 Bahamas $0.2338 Bahrain $0.1688 Bangladesh $0.0429 Barbados $0.4548 Belarus $0.7027 Belgium $0.1796 Belize $0.3436 Benin $0.5471 Bermuda $0.1639 Bhutan $0.1266 Bolivia $0.2486 Bosnia & Herzegovina $0.5351 Botswana $0.3053 Brazil $0.0389 British Virgin Islands $0.4295 Brunei $0.0502 Bulgaria $0.3660 Burkina Faso $0.5220 Burundi $0.7777 Cambodia $0.0910 Cameroon $0.4964 Canada $0.0048 Cape Verde Islands $0.4557 Cayman Islands $0.3287 Central African Republic $0.9347 Chad $0.9193 Chile $0.0664 Christmas Islands $0.1833 Cocos Islands $0.1833 Colombia $0.0940 Comoros $0.6124 Congo $0.7953 Cook Islands $1.0935 Costa Rica $0.0738 Croatia $0.5393 Curacao $0.1173 Cyprus $0.0542 Czech Republic $0.0880 Democratic Republic of Congo $0.5817 Denmark $0.0505 Diego Garcia $2.0460 Djibouti $0.5034 Dominica $0.4162 Dominican Republic $0.1181 East Timor $1.3788 Ecuador $0.2795 Egypt $0.1655 El Salvador $0.2414 Equatorial Guinea $0.6753 Eritrea $0.3719 Estonia $0.4762 Ethiopia $0.3625 Falkland Islands $3.2524 Faroe Islands $0.2377 Fiji Islands $0.3413 Finland $0.0755 France $0.1436 French Guiana $0.3507 French Polynesia $0.4214 Gabon $0.7151 Gambia $0.9148 Georgia $0.3539 Germany $0.1889 Ghana $0.3857 Gibraltar $0.2337 Greece $0.1105 Greenland $0.7857 Grenada $0.4355 Guadeloupe $0.1279 Guam $0.0556 Guatemala $0.1918 Guinea $0.7535 Guinea Bissau $0.6945 Guyana $0.3228 Haiti $0.5328 Honduras $0.2868 Hong Kong $0.0302 Hungary $0.0919 Iceland $0.0512 India $0.0200 Indonesia $0.1588 Iraq $0.3045 Ireland $0.1279 Isle of Man $0.0140 Israel $0.1028 Italy $0.2695 Ivory Coast $0.6384 Jamaica $0.3384 Japan $0.1204 Jordan $0.2117 Kazakhstan $0.2203 Kenya $0.2245 Kiribati $4.9648 Kosovo $0.6000 Kuwait $0.1074 Kyrgyzstan $0.3093 Laos $0.0983 Latvia $0.6229 Lebanon $0.2432 Lesotho $0.3849 Liberia $0.6856 Libya $0.4407 Liechtenstein $0.4657 Lithuania $0.6269 Luxembourg $0.1289 Macao $0.1136 Macedonia $0.5550 Madagascar $1.0065 Malawi $0.5079 Malaysia $0.0589 Maldives $1.4856 Mali $0.5388 Malta $0.0954 Marshall Islands $0.3874 Martinique $0.2184 Mauritania $0.7479 Mauritius $0.1664 Mayotte Island $0.6201 Mexico $0.0326 Micronesia $0.5927 Moldova $0.4343 Monaco $0.5507 Mongolia $0.0843 Montenegro $0.5333 Montserrat $0.3988 Morocco $0.6060 Mozambique $0.3331 Myanmar $0.3881 Namibia $0.1571 Nauru $4.8677 Nepal $0.1859 Netherlands $0.0732 Netherlands Antilles $0.1596 New Caledonia $3.0466 New Zealand $0.1137 Nicaragua $0.3217 Niger $0.5398 Nigeria $0.1246 Niue $5.2211 Norfolk Island $2.8889 Northern Mariana Islands $0.0746 Norway $0.0907 Oman $0.4228 Pakistan $0.1264 Palau $0.4259 Palestine $0.2649 Panama $0.1598 Papua New Guinea $1.1980 Paraguay $0.1274 Peru $0.0150 Philippines $0.1934 Poland $0.2012 Portugal $0.2465 Principe and Sao Tome $2.2306 Puerto Rico $0.0200 Qatar $0.2494 Reunion Island $0.2248 Romania $0.0845 Russia $0.4372 Rwanda $0.4576 Samoa $4.5541 San Marino $0.8589 Saudi Arabia $0.1803 Senegal $0.7566 Serbia $0.5331 Seychelles Islands $1.0268 Sierra Leone $0.7090 Singapore $0.0470 Sint Maarten $0.1813 Slovakia $0.1349 Slovenia $0.4342 Solomon Islands $1.4850 Somalia $0.8538 South Africa $0.0993 South Korea $0.0251 South Sudan $0.5276 Spain $0.1813 Sri Lanka $0.2142 St. Helena $2.9084 St. Kitts $0.4202 St. Lucia $0.5015 St. Maarten $0.1789 St. Pierre & Miquelon $0.5081 St. Vincent $0.4289 Sudan $0.5276 Suriname $1.9460 Swaziland $0.2265 Sweden $0.0287 Switzerland $0.1144 Taiwan $0.1201 Tajikistan $0.3401 Tanzania $0.5206 Thailand $0.0699 Togo $3.2199 Tokelau $3.7356 Tonga Islands $3.3423 Trinidad & Tobago $0.3154 Tunisia $1.2826 Turkey $0.2241 Turkmenistan $0.1907 Turks & Caicos $0.4538 Tuvalu $4.7977 Uganda $0.4873 Ukraine $0.3488 United Arab Emirates $0.2487 United Kingdom $0.0301 Uruguay $0.2220 US Virgin Islands $0.2651 Uzbekistan $0.0858 Vanuatu $3.7645 Vatican City $0.0246 Venezuela $0.3105 Vietnam $0.1081 Wallis & Futuna $1.3930 Yemen $0.2659 Zambia $0.5412 Zimbabwe $0.5870
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Chat
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Pricing Price per message Chat usage – per message $0.004 Pricing example
An end-customer sends a message to begin a chat through your website. The chat conversation occurs over multiple hours with two different agents, since the end-customer stopped responding and then later resumed the chat when the first agent was no longer online. During the chat, the customer sent nine messages and the agents sent 15 messages. There is one charge for this chat:1. There is an Amazon Connect Chat charge, based on the total messages sent during the chat (including initial message when chat was started). At $0.004 per message * (9 customer messages + 15 agent messages) = $0.096
So the total for this chat is $0.096 (plus applicable taxes, fees, and surcharges).
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Tasks
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Pricing Price per task Task usage – per task $0.04 For Amazon Connect Tasks, you are billed $0.04 per task created by an API, by an agent through pre-built connectors with external applications (e.g., Salesforce), or by Connect Flows. Agent-initiated task transfers are also billed at $0.04 per task. Note: We may limit Flow usage for tasks based on our acceptable use policy, service terms, and documentation.
Pricing example
Assume that you have created 10,000 tasks in a month across your contact center, and you are in the second year of your use of the service.
Total charge calculation:
Total monthly units = 10,000 tasks created
Total monthly cost = 10,000 * $0.04/task = $400
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Optimization
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Pricing Price per work hour Per work hour $0.20 With Amazon Connect forecasting, capacity planning, and scheduling, you are billed $0.20 for each hour an agent is scheduled to work or each hour for which work is forecasted (contact volumes x average handling time = forecasted work hours), whichever is the larger amount. We offer a 90-day free trial after activating the capabilities for the first time. After the 90-day free trial, you can continue to generate forecasts, capacity plans, and schedules, and you will only be charged when the forecasts or schedules are published or downloaded.
Please note that forecasted work hours will always be fewer than the scheduled work hours because scheduled work hours include nonproductive time (for instance, work breaks), plus agents will not be 100% occupied to handle contacts.
Pricing example
Let's assume that you handled 180,000 contacts in a month with an average handling time (AHT) of 3 minutes. You have 100 full time agents who are scheduled to work 8 hours a day, 22 days in a month.Total charge calculation:
(a) If you generate forecasts and schedule agents in Amazon ConnectTotal monthly units = 8 scheduled agent hours * 22 days * 100 agents = 17,600 hours
Total monthly cost = 17,600 hours * $0.20 = $3,520(b) If you download or publish generated forecasts but do not schedule agents in Amazon Connect
Total monthly units = 180,000 contacts * 3 minutes AHT = 9,000 hours
Total monthly cost = 9,000 hours * $0.20 = $1,800 -
Customer Profiles
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Pricing Price per profile stored per month Profiles using identity resolution or third-party data $0.0025 Profiles without identity resolution using only Amazon Connect data* Free Additional incremental charge for profiles storing over 100 objects $0.0025 *There is no charge for profiles that only contain data generated by usage of Amazon Connect.
Customer Profiles are priced at $0.0025 per profile stored per month, pro-rated on a daily basis, inclusive of storage costs. There is no charge for profiles that only store data generated from Amazon Connect usage, such as contact record, or standard profile fields, with the exception of custom attributes. Profiles that store custom attributes, data from external applications, or use Identity Resolution are priced at $0.0025 per profile stored per month. Profiles larger than 100 objects, which is a grouping of data (for example, purchase history, contact history) related to a single customer, will incur an additional profile unit at the same $0.0025 per month.
A profile is created when an agent answers a customer's call or chat, when an agent manually creates a new profile, from pre-built connectors e.g. customer relationship management (CRM), or from homegrown applications using the software development kit (SDK) and application programming interface (API). Profiles are matched with Amazon Connect data based on a unique name, address, phone number, and email. Profiles that cannot be matched using unique identifiers will be each treated as a single unit.
Pricing example one
Let’s assume you have two Amazon Connect instances with different Customer Profiles domains. In one Amazon Connect instance, you created 10,000 profiles in Amazon Connect Customer Profiles and imported data from your CRM and ordering systems. In the other instance, you created 10,000 profiles in Amazon Connect Customer Profiles and only stored contact history data from Amazon Connect.Total charge calculation:
Total monthly profile units = 20,000
Total cost = 10,000 *$0.0025 + 10,000 * $0 = $25 for the monthPricing example two
Let’s assume you created 100,000 profiles in Amazon Connect Customer Profiles at the beginning of the month and then added another 20,000 profiles on the 21st of that month. In this case, the 100,000 profiles are charged for 31 days, and the 20,000 profiles are only charged for 11 days.Total charge calculation:
Total monthly profile units = 120,000
Total cost = [100,000 * ($0.0025/31) 31 days + 20,000 * ($0.0025/31) 11 days ]= $268 for the month
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Contact Lens
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For audio calls:
Pricing by monthly volume Price per minute First 5 million minutes (Tier 1) $0.015 5 million+ minutes (Tier 2) $0.0125 For chat messages:
Pricing Price per message Per message $0.0015 Pricing example one
Let's assume you analyzed customer calls in your contact center using Contact Lens for Amazon Connect. You have analyzed 7 million minutes, and you are in the second year of your use of the service.Total charge calculation:
Total monthly call minutes analyzed = 7 million
Total cost = [Call volume in Tier 1] * $0.015 + [Call volume in Tier 2] * $0.0125
Total cost = [5 million minutes * $0.015] + [(7 million – 5 million) minutes * $0.0125] = [$75,000] + [$25,000] = $100,000Pricing example two
Let’s assume you analyzed customer chats in your contact center using Contact Lens. You have analyzed 1 million chat messages, and you are in the second year of your use of the service.Total charge calculation:
Total monthly chat messages analyzed = 1 million
Total cost = [number of chat messages analyzed] * [price per message]
Total cost = [1 million messages] * $0.0015 = $1,500 -
Voice ID
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Pricing Price per transaction Voice ID usage – per transaction $0.025 With Amazon Connect Voice ID, you are charged based on number of transactions on a monthly basis. Each use of Voice ID to enroll a customer, verify the identity of the caller or check the call for fraud characteristics is considered a separate transaction. Voice ID does not charge for capturing the customer opt-in, opt-out, deletion of historical voiceprints, and checking the verification status during a call. However, if you decide to re-authenticate a customer during a call, it will result in an additional transaction. Bulk/batch enrollment using a stored audio recording for a single caller, or to add a single fraudster to the known fraudster watchlist is also considered a separate transaction. Each transaction is priced at $0.025 irrespective of the type of transaction.
Pricing example one
Let’s assume you bulk enrolled 10,000 callers into Amazon Connect Voice ID at the beginning of the month on December 1, 2021 and through the month of December, you perform 500 authentication transactions every day.Total charge calculation:
Total Transactions: 10,000 + 500 * 31 = 25,500
Total cost = 25,500 *$0.025 = $637.5 for the monthPricing example two
Let's assume you have not enrolled any callers into Amazon Connect Voice ID using the bulk enrollment. During the month of December 2021, you have 500 calls per day where you either enroll the caller or authenticate the caller's identity if they have enrolled in an earlier call that month. In addition, you also check each call for fraud.Total charge calculation:
Total Transactions = 500 * 31 (for fraud) + 500 * 31 (for enrollment/authentication) = 31,000
Total cost = 31,000 * $0.025 = $775 for the month
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Wisdom
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Pricing Price per contact Wisdom usage – per contact $0.04 With Amazon Connect Wisdom, you are billed $0.04 per contact (e.g., call) in which Wisdom is enabled. A contact is enabled with Wisdom whenever a Wisdom flow block is executed in the contact flow.
Pricing example
Let's assume you have 10,000 contacts in which Wisdom is enabled in a month.Total charge calculation:
Total monthly units = 10,000 contacts with Wisdom
Total monthly cost = 10,000 contacts * $0.04 = $400 -
Cases
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Pricing Price per case created Cases usage – per case created $0.12 With Amazon Connect Cases, you are billed $0.12 per case that is created in the agent application or through the API, or whenever the Create Case action in the flow is executed successfully. If using Amazon Connect Customer Profiles and Amazon Connect Tasks with Cases, those features are charged separately. There is no charge for profiles that contain only data generated by use of Amazon Connect. For more information, see the Customer Profiles and Tasks pricing sections.
Pricing example
Let's assume that you have 10,000 cases created in a month.Total charge calculation:
Total monthly units = 10,000 cases
Total monthly cost = 10,000 cases * $0.12 = $1,200
Additional pricing resources
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