Amazon WorkMail enables you to easily deliver highly secure and reliable email and calendar capabilities to users. The service provides strong security controls, integration with compliance solutions, support for existing desktop and mobile email clients, and works with your existing Microsoft Active Directory. You can control the geographic location where your data is stored, and manage the encryption keys used to encrypt your data. Users can seamlessly access email and calendars using their existing credentials with Microsoft Outlook, Apple Mail, web browsers, or mobile devices. Interoperability with Microsoft Exchange Server allows you to use your corporate domain for mailboxes on both Amazon WorkMail and Microsoft Exchange, and allows your users to share calendar free-busy information across both environments.

By switching to Amazon WorkMail, you are freed from the burden of hardware and software maintenance of on-premises email servers. You just enable your users for Amazon WorkMail and the service handles all of the patches, back-ups, and software upgrades. As your needs grow, it’s easy to add more users with a few clicks in the AWS Management Console.

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Amazon has collaborated with email migration specialists audrigaTransend and Netmail to make it easier for you to move your email to Amazon WorkMail. Now you can use these solutions to migrate email, meetings, contacts, and notes from Microsoft Office 365, Microsoft Exchange Server, Google Apps for Work, IMAP and POP*.

audriga provides a cloud-based, self-service email migration solution that allows you to migrate from your existing email solution to Amazon WorkMail, without installing any software. It connects via standard protocols and copies your data directly to your Amazon WorkMail accounts. audriga migrates emails, contacts, calendars, tasks, and notes.

Transend provides Transend Migrator for Amazon WorkMail - an easy to use utility for migrating email data from your existing email solution to Amazon WorkMail. Transend Migrator allows you to migrate a single mailbox or batch thousands of accounts at once, and moves messages, address books, calendars, and tasks in a single migration process. For qualified projects, Transend offers free consulting services in addition to a robust support and maintenance package.

Netmail provides a no cost self-serve migration to Amazon WorkMail. Netmail's migration methodology and email migration tools help you reduce migration project timelines, minimize IT resources, and lower the overall cost of the migration. 

For a limited time, Amazon will pay the usage fee and basic support costs* for you to use audriga, Transend, or Netmail to migrate your email to Amazon WorkMail. To get started, you need to provision Amazon WorkMail mailboxes for your users, then simply visit the audriga, Transend, and Netmail websites and follow their instructions.

* See audriga, Transend, and Netmail websites for specific migration capabilities, and which usage fees and basic support costs are covered.


Microsoft Outlook Compatible

Amazon WorkMail provides native support for Microsoft Outlook on Windows and Mac OS X, so users can continue to use the email client they are already using without needing to install any additional software, such as plug-ins for Microsoft Outlook. Amazon WorkMail supports all of the advanced Microsoft Outlook capabilities your users depend on, such as free/busy scheduling, delegation, and out of office replies.

Enterprise-Grade Security

Amazon WorkMail automatically encrypts all of your data at rest with encryption keys you control, using the AWS Key Management Service. Amazon WorkMail also allows you to retain full control over data locality by choosing the AWS region where all of your data is stored. All data in transit is encrypted using industry-standard SSL encryption.

Active Directory Integration

You can integrate your existing Microsoft Active Directory with Amazon WorkMail using AWS Directory Service AD Connector or run AWS Directory Service for Microsoft Active Directory Enterprise Edition ("Microsoft AD") so you don’t have to manage users in two places and users can continue to use their existing Microsoft Active Directory credentials. Alternatively, you can have Amazon WorkMail create and manage a Simple AD directory for you and have users in that directory created when you add them to your Amazon WorkMail organization.

Journaling

Journaling allows you to record all email communication sent or received by your Amazon WorkMail organization. By enabling journaling, you can meet your data security and information protection policies using third party compliance solutions for email archiving and e-discovery. Because Amazon WorkMail uses industry standards for journaling, you can integrate with any third party solution that supports SMTP journaling.  

Interoperability with Microsoft Exchange Server

You can set up interoperability with Microsoft Exchange Server 2010 and 2013. Interoperability allows you to use both Amazon WorkMail and Microsoft Exchange Server at the same time so that you can use the same corporate domain for mailboxes across both environments. It allows your users to seamlessly schedule meetings with bi-directional sharing of calendar free-busy information, and access user and resource information through a unified global address book. Interoperability minimizes disruption when migrating to Amazon WorkMail, and it allows you to use Amazon WorkMail concurrently with Microsoft Exchange Server for a subset of your corporate mailboxes.

Administrative SDK

Amazon WorkMail provides an administrative SDK so you can natively integrate WorkMail with your existing services. The SDK enables programmatic user, email group, and meeting room or equipment resource management through API calls. This means your existing IT service management tools, workflows, and third party applications can automate WorkMail migration and management.

IMAP Protocol Support

Amazon WorkMail allows you to access your email with any email client application that supports the IMAP protocol. This allows you to choose from a broad range of clients on the platform of your choice, including those that do not offer support for Microsoft Exchange compatible protocols like Microsoft Exchange Web Services and Microsoft ActiveSync. It also allows you to integrate Amazon WorkMail with IT applications and systems which rely on the IMAP protocol to access email. Amazon WorkMail offers an SMTP gateway so that you can send email through WorkMail without the need to configure a different SMTP endpoint.

Feature-Rich Web Client

Amazon WorkMail provides a feature-rich web client so that users can access their email and calendars, view shared calendars, quickly schedule meetings with co-workers, or search the company address book using their browser. Users can also manage their out-of-office replies and book resources, such as conference rooms. The Amazon WorkMail web client is also integrated with Amazon WorkDocs to provide users with the ability to attach files stored in WorkDocs to an email, replace an existing email attachment with a WorkDocs link, and securely save attachments to WorkDocs with a single click.

The Amazon WorkMail web client supports most popular browsers, including Firefox, Chrome, Safari, and Internet Explorer 9+.

Mobile Device Management

Amazon WorkMail enforces security policies that you specify for your users’ mobile devices via the Microsoft Exchange ActiveSync protocol. You can require device encryption, require that devices lock, specify requirements for device password strength, and wipe devices remotely using the AWS Management Console. 

Users can access their email and calendar using all major mobile devices supporting the Microsoft Exchange ActiveSync protocol, including iPad, iPhone, Kindle Fire, Fire Phone, Android, Windows Phone, and BlackBerry 10.

Email Flow Rules

Amazon WorkMail allows you to use email flow rules to filter inbound email traffic for your Amazon WorkMail organizations, which helps you reduce email from unwanted senders, route suspicious mail to junk folders, and make sure important messages are successfully delivered. Email flow rules can be applied based on specific email addresses, or entire email domains.

Spam and Virus Protection

Amazon WorkMail scans all incoming and outgoing email for spam, malware, and viruses to help protect your users from malicious email.

Large Mailboxes

Amazon WorkMail provides a 50 GB mailbox size by default, eliminating the need for users to have to worry about dealing with large attachments or mailbox size restrictions.

AWS CloudTrail Integration

Amazon WorkMail integrates with AWS CloudTrail. CloudTrail is a service that enables governance, compliance, operational auditing, and risk auditing of your AWS account. With CloudTrail, you can log, continuously monitor, and retain account activity related to actions across your AWS infrastructure including activity from the WorkMail console and calls made to the WorkMail administrative API. This event history simplifies security analysis, resource change tracking, and troubleshooting.