AWS News Blog
Announcing General Availability of Step-by-Step Guides for Amazon Connect Agent Workspace
At AWS re:Invent 2022 we announced the availability of step-by-step guides for Amazon Connect agent workspace in preview. My colleagues who collaborated to write the announcement post wrote about some of the challenges that contact centers face with training new agents to get up to speed with their agent desktop. They also mentioned that until […]
Announcing Amazon DocumentDB Elastic Clusters
Amazon DocumentDB (with MongoDB compatibility) is a scalable, highly durable, and fully managed database service for operating mission-critical JSON workloads. It is one of AWS fast-growing services with customers including BBC, Dow Jones, and Samsung relying on Amazon DocumentDB to run their JSON workloads at scale. Today I am excited to announce the general availability […]
New – Announcing Automated Data Preparation for Amazon QuickSight Q
In this post that was published in September 2021, Jeff Barr announced general availability of Amazon QuickSight Q. To recap, Amazon QuickSight Q is a natural language query capability that lets business users ask simple questions of their data. QuickSight Q is powered by machine learning (ML), providing self-service analytics by allowing you to query […]
New – Announcing Amazon EFS Elastic Throughput
Today, we are announcing the availability of Amazon EFS Elastic Throughput, a new throughput mode for Amazon EFS that is designed to provide your applications with as much throughput as they need with pay-as-you-use pricing. This new throughput mode enables you to further simplify running workloads and applications on AWS by providing shared file storage […]
Announcing General Availability of Amazon Connect Cases
In June 2022 AWS announced a preview of Amazon Connect Cases, a feature of Amazon Connect that simplifies these customer interactions and reduces the average handle times of issues. Today I am excited to announce the general availability of Amazon Connect Cases. Cases, a feature of Amazon Connect, makes it easy for your contact center […]
AWS and VMware Announce VMware Cloud on AWS integration with Amazon FSx for NetApp ONTAP
Update (10/20/2023): Information in this article was corrected. A previous version incorrectly stated that supplemental datastore support for Amazon FSx for NetApp ONTAP was available in AWS GovCloud (US-East), and AWS GovCloud (US-West). Our customers are looking for cost-effective ways to continue to migrate their applications to the cloud. VMware Cloud on AWS is a […]
Welcome to AWS Storage Day 2022
We are on the fourth year of our annual AWS Storage Day! Do you remember our first Storage Day 2019 and the subsequent Storage Day 2020? I watched Storage Day 2021, which was streamed live from downtown Seattle. We continue to hear from our customers about how powerful the Storage Day announcements and educational sessions […]
New – Amazon EC2 R6id Instances with NVMe Local Instance Storage of up to 7.6 TB
In November 2021, we launched the memory-optimized Amazon EC2 R6i instances, our sixth-generation x86-based offering powered by 3rd Generation Intel Xeon Scalable processors (code named Ice Lake). Today I am excited to announce a disk variant of the R6i instance: the Amazon EC2 R6id instances with non-volatile memory express (NVMe) SSD local instance storage. The […]