Category: Amazon Lex

Today, I’m excited to announce the launch of .BOT, a new generic top-level domain (gTLD) from Amazon. Customers can use .BOT domains to provide an identity and portal for their bots. Fitness bots, slack bots, e-commerce bots, and more can all benefit from an easy-to-access .BOT domain. The phrase “bot” was the 4th most registered […]

A couple of months ago on the blog, I announced the AWS Chatbot Challenge in conjunction with Slack. The AWS Chatbot Challenge was an opportunity to build a unique chatbot that helped to solve a problem or that would add value for its prospective users. The mission was to build a conversational, natural language chatbot […]

I’m really excited to share some recent enhancements to two of my favorite services: Amazon Connect and Amazon Lex. is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. is a service for building conversational interfaces using voice and text. By integrating these […]

If you have been checking out the launches and announcements from the AWS 2017 San Francisco Summit, you may be aware that the Amazon Lex service is now Generally Available, and you can use the service today. Amazon Lex is a fully managed AI service that enables developers to build conversational interfaces into any application […]

During I showed you how you could use Amazon Lex to build conversational voice & text interfaces. At that time we launched in preview form and invited developers to sign up for access. Powered by the same deep learning technologies that drive Amazon Alexa, Amazon Lex allows you to build web & mobile applications that […]

April is Autism Awareness month and about 1 in 68 children in the U.S. have been identified with autism spectrum disorder (ASD) (CDC 2014). In this post from Troy Larson, a Sr. Devops Cloud Architect here at AWS, you get an introduction to a project he has been working on to help his son Calvin. […]

While computers that talk are great, computers that listen and respond are even better! If you have used an Amazon Echo, you know how simple, useful, and powerful the Alexa-powered interaction model can be. Today we are making the same deep learning technologies (ASR – Automatic Speech Recognition NLU – Natural Language Understanding) that power […]