AWS Contact Center

Category: Amazon EventBridge

Make predictive and progressive calls using Amazon Connect high-volume outbound communications

Many businesses today are constrained by legacy contact center technologies that only allow inbound communications, which forces them to rely on separate applications and tools to reach customers with outbound communications. Integrating tools for outbound communications into contact centers is time consuming, expensive, and difficult to manage because each outbound communication channel (calls, texts, or […]

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