Category: Artificial Intelligence

Prashant Singh, Chief Operating Officer at LeadSquared, joins Pravin Mittal, Director of Engineering of Amazon Aurora, for a discussion on using generative artificial intelligence (AI) to scale their omnichannel customer service application while controlling costs. LeadSquared helps customers build truly connected, empowered, and self-reliant sales and service organizations, with the power of automation. This Executive […]

LeadSquared is a new-age software as a service (SaaS) customer relationship management (CRM) platform that provides end-to-end sales, marketing, and onboarding solutions. Tailored for sectors like BFSI (banking, financial services, and insurance), healthcare, education, real estate, and more, LeadSquared provides a personalized approach for businesses of every scale. LeadSquared Service CRM goes beyond basic ticketing, […]

Generative artificial intelligence (AI) has reached a turning point, capturing everyone’s imaginations. Integrating generative capabilities into customer-facing services and solutions has become critical. Current generative AI offerings are the culmination of a gradual evolution from machine learning and deep learning models. The leap from deep learning to generative AI is enabled by foundation models. Amazon […]

Amazon DocumentDB (with MongoDB compatibility) offers benefits to customers building modern applications across multiple domains, including healthcare, gaming, and finance. As a fully managed document database, it can improve user experiences through flexibility, scalability, high performance, and advanced functionality. Enterprises that use the JSON data model supported by Amazon DocumentDB can achieve faster application development […]

As organizations continue to scale applications, the need for database developers to quickly pick up new skills becomes increasingly important. Amazon CodeWhisperer is an AI-powered productivity tool for the integrated development environment (IDE) and command line that helps improve developer productivity by generating code recommendations based on your comments in natural language and code in […]

Capacity planning for large applications can be difficult due to constantly changing requirements and the dynamic nature of modern infrastructures. Traditional reactive approaches, for instance, relying on static thresholds for some DevOps metrics like CPU and memory, fall short in such environments. In this post, we show how you can perform predictive analysis on aggregated […]

Amazon Bedrock is the easiest way to build and scale generative AI applications with foundational models (FMs). FMs are trained on vast quantities of data, allowing them to be used to answer questions on a variety of subjects. However, if you want to use an FM to answer questions about your private data that you […]

The Industrial Internet of Things (IIOT) revolution has transformed the way various industries such as manufacturing and automobile work. Industry 4.0—also called the Fourth Industrial Revolution or 4IR—is the next phase in the digitization of the manufacturing sector, driven by disruptive trends including the rise of data and connectivity, analytics, human-machine interaction, and improvements in […]

In this post, we demonstrate how to build a mechanism to automate the detection of sensitive data, in particular personally identifiable information (PII), in your relational database. PII is information connected to an individual and can be used to identify them. Handling PII data in a relational database, such as Amazon Aurora, requires planning and […]

To be successful with a graph database—such as Amazon Neptune, a managed graph database service—you need a graph data model that captures the data you need and can answer your questions efficiently. Building that model is an iterative process. The earliest stage of the process, in which you are merely getting initial elements on paper […]