AWS Database Blog

Category: Amazon Bedrock

Build a FedRAMP compliant generative AI-powered chatbot using Amazon Aurora Machine Learning and Amazon Bedrock

In this post, we explore how to use Amazon Aurora PostgreSQL and Amazon Bedrock to build Federal Risk and Authorization Management Program (FedRAMP) compliant generative artificial intelligence (AI) applications using Retrieval Augmented Generation (RAG).

Executive Conversations: Putting generative AI to work in omnichannel customer service with Prashant Singh, Chief Operating Officer at LeadSquared

Prashant Singh, Chief Operating Officer at LeadSquared, joins Pravin Mittal, Director of Engineering of Amazon Aurora, for a discussion on using generative artificial intelligence (AI) to scale their omnichannel customer service application while controlling costs. LeadSquared helps customers build truly connected, empowered, and self-reliant sales and service organizations, with the power of automation. This Executive […]

How LeadSquared accelerated chatbot deployments with generative AI using Amazon Bedrock and Amazon Aurora PostgreSQL

LeadSquared is a new-age software as a service (SaaS) customer relationship management (CRM) platform that provides end-to-end sales, marketing, and onboarding solutions. Tailored for sectors like BFSI (banking, financial services, and insurance), healthcare, education, real estate, and more, LeadSquared provides a personalized approach for businesses of every scale. LeadSquared Service CRM goes beyond basic ticketing, […]

A generative AI use case using Amazon RDS for SQL Server as a vector data store

Generative artificial intelligence (AI) has reached a turning point, capturing everyone’s imaginations. Integrating generative capabilities into customer-facing services and solutions has become critical. Current generative AI offerings are the culmination of a gradual evolution from machine learning and deep learning models. The leap from deep learning to generative AI is enabled by foundation models. Amazon […]

Use LangChain and vector search on Amazon DocumentDB to build a generative AI chatbot

Amazon DocumentDB (with MongoDB compatibility) offers benefits to customers building modern applications across multiple domains, including healthcare, gaming, and finance. As a fully managed document database, it can improve user experiences through flexibility, scalability, high performance, and advanced functionality. Enterprises that use the JSON data model supported by Amazon DocumentDB can achieve faster application development […]

Build generative AI applications with Amazon Aurora and Knowledge Bases for Amazon Bedrock

Amazon Bedrock is the easiest way to build and scale generative AI applications with foundational models (FMs). FMs are trained on vast quantities of data, allowing them to be used to answer questions on a variety of subjects. However, if you want to use an FM to answer questions about your private data that you […]

Diagram-as-code using generative AI to build a data model for Amazon Neptune

To be successful with a graph database—such as Amazon Neptune, a managed graph database service—you need a graph data model that captures the data you need and can answer your questions efficiently. Building that model is an iterative process. The earliest stage of the process, in which you are merely getting initial elements on paper […]