Desktop and Application Streaming
Tag: Amazon End User Computing
AWS EUC New York Summit: EUC201: The AI Advantage: Unlocking the full potential of your EUC Services
Are you looking to use AI to streamline administrative tasks and boost user productivity? In today’s ever-evolving digital landscape, the success of your organization’s end-user computing (EUC) strategy depends on seamless user adoption and effective utilization of services. This interactive session explores how you can leverage Amazon Bedrock’s agentic AI in combination with Amazon WorkSpaces […]
Connecting Amazon WorkSpaces Personal with AWS PrivateLink
Customers frequently ask how to leverage AWS PrivateLink to connect to Amazon WorkSpaces Personal. PrivateLink offers a seamless way to establish secure, private connections without the need for traditional networking components such as internet gateways, NAT devices, or VPN configurations. This approach not only simplifies network architecture but also enhances security by significantly reducing the […]
Use Agentic AI to Simplify Amazon WorkSpaces Support with Amazon Bedrock Agents
As companies look to provide around the clock support, helpdesks must scale accordingly. Often, support demands exceed available resources. Prior blogs discuss creating a self-service portal for Amazon WorkSpaces users to manage their environments easily. Self-service portals work well for users who have clear requests. However, it is a challenge when users do not know […]
Enterprise Connect 2025 – AWS End User Computing services for contact center agents
The AWS End User Computing (EUC) team is excited to be attending Enterprise Connect on March 17-20 in Orlando, Florida. Enterprise Connect is the largest communication, collaboration, and CX conference in North America, and a great opportunity for learning about exciting new technology while networking with others in the industry. This year, the AWS EUC […]
Identifying Amazon WorkSpaces clients in your environment that are approaching end of life (EOL)
The Amazon WorkSpaces client end of life (EOL) policy is applicable to major and minor versions of WorkSpaces clients for WorkSpaces Personal and WorkSpaces Pools. In this post, I will help you gain insights into your Amazon WorkSpaces clients and help you prepare for client upgrades where needed. The lifecycle of a WorkSpaces client version […]
Announcing support for Amazon WorkSpaces Personal with AWS Global Accelerator
Customer often ask how they can improve the experience for users connecting to Amazon WorkSpaces. End users may be connecting from long distances or over unreliable networks. WorkSpaces Personal now integrates with AWS Global Accelerator (AGA) to enhance WorkSpaces connection performance by optimizing streaming traffic through the AWS Global Network and edge locations. This feature […]
Optimize Amazon WorkSpaces Personal Performance with Amazon CloudWatch
Are you looking to gain additional insight how end users are connecting to Amazon WorkSpaces Personal instances? Would you like to track and report on IP addresses, platforms, and client versions being used to access WorkSpaces Personal? Are you interested better understanding operating system resource utilization within the WorkSpace Personal? Even if you attended our […]
Simplify and secure your SAP GUI deployments with M365 integration on Amazon WorkSpaces Pools
As organizations continue to migrate and transform their SAP applications into modern cloud-aware solutions, they seek more scalable, secure, and cost-effective solutions. Users need secure access to SAP GUI while maintaining integration with essential tools like Microsoft Office, a crucial but often overlooked aspect of an SAP implementation. Delivering the SAP GUI desktop application through […]
Simplify certificate-based authentication for AppStream 2.0 and WorkSpaces with AWS Private CA Connector for Active Directory
In this post, we explain how the AWS Private CA Connector for Active Directory simplifies and accelerates the configuration of certificate-based authentication (CBA) for Amazon AppStream 2.0 and Amazon WorkSpaces. We provide an overview of AWS Private Certificate Authority and Active Directory Certificate Services in this context. We discuss the benefits of using the AWS […]
Analyze web browsing activities for Amazon WorkSpaces Secure Browser
Customers in regulated industries like the public sector, healthcare, and financial services often need to meet compliance and audit requirements. This involves storing, archiving, and analyzing user’s browsing trends, such as website visits and session times. Amazon WorkSpaces Secure Browser is a fully managed, remote enterprise browser that allows users to access internal websites and […]