AWS Cloud Enterprise Strategy Blog

Mark Schwartz

Author: Mark Schwartz

Mark Schwartz is an Enterprise Strategist at Amazon Web Services and the author of The Art of Business Value and A Seat at the Table: IT Leadership in the Age of Agility. Before joining AWS he was the CIO of US Citizenship and Immigration Service (part of the Department of Homeland Security), CIO of Intrax, and CEO of Auctiva. He has an MBA from Wharton, a BS in Computer Science from Yale, and an MA in Philosophy from Yale.

Scaling Good Practices across the Enterprise

    If your enterprise is undertaking a transformation, then you will need to help your employees develop new skills. That makes sense—your employees are probably very good at doing whatever you have done in the past, and transformation, by definition, is something new. You could bring in new employees who already have the new […]

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Top-Down Transformation: Shu-Ha-Ri to Go Beyond Command-and-Control

In a previous blog post, I talked about how to drive top-down change in an enterprise, and how to take advantage of command-and-control authority even in an Agile setting. In this post, I’ll talk about a particular technique that draws on authority. It is the change management approach called “Shu-ha-ri,” a concept drawn from the […]

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Driving Change from the Top Down: Wielding Organizational Power

When it comes to digital transformation, every enterprise is different. There is often a change agent (or a set of change agents) with a vision, a knowledge of good practices, a sense of urgency, and the energy to battle impediments. The change agent(s) may be anywhere in the organizational structure: high, low, or—in a typical […]

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The Critical Missing Piece of DevOps…And How to Find It

We’ve probably all heard the DevOps principle “you build it, you run it.” In theory, DevOps makes each team responsible for both the development and operation of its code, giving DevOps teams complete responsibility — and complete visibility and transparency — for the entire value stream, including not just coding, testing, securing, and complying, but even the business results […]

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Reducing Risk in the Cloud by Overcoming the Status Quo Bias

I remember an incident from my previous CIO role. A number of us were in a meeting discussing the severe problems we were having with the performance of a large contractor. At one point, someone suggested that we start a new RFP (request for proposal) process to replace the contractor. “Too risky,” said one of […]

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Getting Started with Training for the Cloud

Enterprise executives contemplating a move to the cloud sometimes worry that their current employees will not be up to the job. After all, the cloud involves a rather different set of practices and technologies, and making the most of the cloud through DevOps, infrastructure as code, automated security and compliance guardrails, and so on requires […]

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Using a Cloud Center of Excellence (CCOE) to Transform the Entire Enterprise

Large enterprises beginning a transformation journey often find that they already have pockets of transformation that have escaped notice. But why haven’t good practices spread from these isolated corners of the enterprise and transformed the rest of the organization? I think the answer is that transforming the whole of the enterprise requires…well, a large transformation. […]

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Rightsizing Infrastructure Can Cut Costs 36%

When an enterprise migrates into the cloud, it is empowered with many new ways to manage its costs. One important benefit is increased agility which in turn leads to leaner delivery processes with corresponding savings. With agility comes the possibility for rapid feedback-and-adjustment cycles, from which comes improved quality and a lower cost of rework. […]

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Training the Entire Enterprise to Harness the Cloud’s Full Value

The cloud changes not just how enterprises deliver IT capabilities, but how they compete, how they advance their top lines, how they foster innovation, and how they organize themselves for success. It stands to reason, then, that training for the cloud should extend not just to technical employees, but to the entire organization as well. […]

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