AWS Cloud Enterprise Strategy Blog

Mark Schwartz

Author: Mark Schwartz

Mark Schwartz is an Enterprise Strategist at Amazon Web Services and the author of The Art of Business Value and A Seat at the Table: IT Leadership in the Age of Agility. Before joining AWS he was the CIO of US Citizenship and Immigration Service (part of the Department of Homeland Security), CIO of Intrax, and CEO of Auctiva. He has an MBA from Wharton, a BS in Computer Science from Yale, and an MA in Philosophy from Yale.

Leading from all Levels: An Ebook of Change Leadership Practices

Transformations can be driven from all parts of an organization. What’s essential is passion, commitment, vision, and a willingness to take on challenges. Driving a substantial transformation in an established enterprise is difficult whether the change agent is in a senior role, somewhere in middle management, or a hands-on implementor: a software developer, infrastructure engineer, […]

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Leading Change from Deep in the Org Chart

In earlier posts in this series, I talked about the challenges and techniques of driving change from a senior position in the organizational chart (Driving Change from the Top Down: Wielding Organizational Powerand Top-Down Transformation: Shu-Ha-Ri to Go Beyond Command-and-Control) and from a middle management position (Transforming Up and Down: Leading Change from the Middleand […]

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Leading from the Middle Part Two: Selling Ideas and Playing Politics

  In an earlier post, I described how a transformational leader who is not at the top of the organizational hierarchy can still begin the process of driving change. I left off my description at a critical moment. The change agent has implemented changes within his or her scope of authority, carved out a sandbox […]

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Transforming Up and Down: Leading Change from the Middle

In several earlier blog posts, I discussed techniques for leading a digital transformation from the top of an organization. In the first of these posts, I discussed how to take organizational power—the power that comes from sitting high in the organizational chart—and, in an ironic twist, use it to lead the organization from a hierarchical, […]

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Scaling Good Practices across the Enterprise

    If your enterprise is undertaking a transformation, then you will need to help your employees develop new skills. That makes sense—your employees are probably very good at doing whatever you have done in the past, and transformation, by definition, is something new. You could bring in new employees who already have the new […]

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Top-Down Transformation: Shu-Ha-Ri to Go Beyond Command-and-Control

In a previous blog post, I talked about how to drive top-down change in an enterprise, and how to take advantage of command-and-control authority even in an Agile setting. In this post, I’ll talk about a particular technique that draws on authority. It is the change management approach called “Shu-ha-ri,” a concept drawn from the […]

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