AWS Cloud Enterprise Strategy Blog

Mark Schwartz

Author: Mark Schwartz

Mark Schwartz is an Enterprise Strategist at Amazon Web Services and the author of The Art of Business Value and A Seat at the Table: IT Leadership in the Age of Agility. Before joining AWS he was the CIO of US Citizenship and Immigration Service (part of the Department of Homeland Security), CIO of Intrax, and CEO of Auctiva. He has an MBA from Wharton, a BS in Computer Science from Yale, and an MA in Philosophy from Yale.

A couple reviewing papers with an insurance agent

Increasing Digital User Engagement in the Insurance Industry

Like other industries, insurance must respond to rising customer expectations for digital interactions. In this post, Tony Jacob, Amazon Web Services’ Worldwide Insurance Business Development Manager, explains how insurers can deepen their relationships with customers by engaging them digitally. Interestingly, he finds that the challenges have less to do with the digital interactions themselves, and […]

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Three white doors and one red door against a grey wall

Points of View: Surviving Digital Disruption

The AWS Enterprise Strategy team helps executives at large AWS enterprise customers with their nontechnical impediments to digital transformation and the cloud. We try to bring our experience as senior IT leaders, as well as what we’ve learned from helping other customers and from the IT thought leader community, to bear on the challenges faced […]

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Dodo engraving from a French Geology Textbook, 1887

Unsustainable Competitive Advantage

In business school, we learned that companies need to develop sustainable competitive advantages. To build value for the long term, you needed to develop distinct competencies that your competitors would not be able to imitate, and then find a way to apply them as an advantage in the markets in which you compete. For some […]

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Blog Wrap-Up 2019

Sorry, everyone—I know it’s a bit late to be posting a summary of last year’s content. It’s been a busy start to the year, meeting with customers in the US and Canada. In any case, here’s a summary of 2019’s enterprise strategy content that might help you find content that’s most useful to you. Much […]

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Risk and Plans: More Constraints Requires More Agility

I am often asked a question along these lines: Mark, I get that Agile and DevOps approaches favor learning and adjusting over rigidly following a plan. But our budgeting process locks in our spending (and therefore our annual plan) in advance, and our investment management process necessarily locks in spending levels and schedules for each […]

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Taking Charge: Cloud-Enabled Insourcing as a Digital Strategy

by John Brigden, VP of AWS Managed Services Introduction by Mark Schwartz In the digital world, speed is all-important. Short lead times allow companies to get products to market faster; build their products in fast, low-risk increments that incorporate customer feedback; respond quickly to disruption; and reduce risk through rapid customer testing and timely response […]

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