AWS for Industries
Author: Phil Le-Brun
Phil Le-Brun is an Enterprise Strategist and Evangelist at Amazon Web Services (AWS). In this role, Phil works with enterprise executives to share experiences and strategies for how the cloud can help them increase speed and agility while devoting more of their resources to their customers. Prior to joining AWS, Phil held multiple senior technology leadership roles at McDonald’s Corporation. Phil has a BEng in Electronic and Electrical Engineering, a Masters in Business Administration, and an MSc in Systems Thinking in Practice.
New e-book: Building What’s Next in Travel and Hospitality
A new e-book is now available: Building “What’s Next” in Travel and Hospitality featuring insights from AWS executives, AWS customer stories, solutions from 20 AWS Travel and Hospitality Competency Partners and an exclusive offer from Amazon Advertising. All these are designed to help the industry get on the road to recovery and build what’s next […]
Maslow’s Hierarchy of Hospitality Technology
Imagine a young child who aspired to drive a Ferrari by the age of seven on a public road. Would you let them? Unlikely. You would counsel them on what they need to do, why, and, critically, build a number of steps for them to achieve this goal. After all, who would let a toddler […]
Learning from the frontlines of travel and hospitality
There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. – Jack Welch Imagine having access to detailed, insightful, and ongoing feedback from your most frequent technology product users, culminating in an increase in your profitability. Would you refuse? […]
Five bets for the next five years: Technology transformations in the restaurant business
During my career in the restaurant business, technology went from being a standalone, assembly-language based point-of-sale system with limited functionality and importance to a highly integrated, mission-critical ecosystem. Looking back, much of the timing and nature of this evolution was not predictable, but there were certain clear trends that informed pre-emptive bets. These in turn, […]