Tag: Omnichannel

Building and maintaining a loyal customer base is critical to the long-term success of retail. This is especially true in today’s multichannel digital shopping space that now even includes hybrid brick-and-mortar “smart stores.” Retail predictions recently released in a worldwide study by IDC strongly indicate that by 2024, 40% of retailers will adopt a multilevel […]

Several years ago, Aptos embarked on a journey to redefine and disrupt the retail software landscape. Recognizing that consumers’ shopping behaviors and expectations have irrevocably changed, Aptos believes that retail technology stacks should, too. After years of intense innovation, Aptos launched Aptos ONE, a cloud-native, microservices-based unified commerce platform. This new platform, which takes advantage […]

After three years, Amazon Web Services (AWS) was extremely excited to return to NRF 2023! It was a great opportunity to engage with our customers and partners while also showcasing the many ways that AWS can help retailers accelerate innovation. As worldwide head of Physical & Frictionless Retail Solutions at AWS, I couldn’t help but […]

If any company can bring delight to millions of retailers and consumers all over the world, that company would be Anheuser-Busch InBev (AB InBev), the world’s largest brewer. Working hand-in-hand since 2016 with VTEX, a leading enterprise digital commerce platform that runs on Amazon Web Services (AWS), AB InBev has launched state-of-the-art ecommerce technologies for […]

This year’s GroceryShop was one of the best to date. This event has become “the” grocery industry event of the year and is a must-attend event for the consumer packaged goods (CPG) industry. There were excellent senior leadership speakers. Relevant, targeted content. A focused and lively presentation approach. A space for start-ups and new industry […]

The expectations of the retail customer have changed permanently. Pandemic-influenced adaptations to shopping, such as buy-online-pick-up-in-store (BOPIS) and buy-now-pay-later (BNPL), as well as an increasingly competitive digital commerce landscape, have made it more critical than ever to personalize customers’ retail experiences. To stand out and reach customers most likely to be ready to buy, keep […]

Retail leaders worldwide, like Best Buy, Petco, Neiman Marcus, Sainsbury’s, Instacart, and Zalando, are accelerating innovation and digital transformation by leveraging cloud retail solutions, software, and tools to harness insights from data at scale. From unparalleled personalized recommendations to AI-driven supply chain planning and inventory optimization, AWS helps brands drive faster market differentiation and growth. […]

A lot of the changes triggered by the pandemic are here to stay, and businesses must think on their feet to meet changing demands successfully. Ecommerce has exploded, growing two to five times faster than pre-pandemic levels, according to this McKinsey report. Like all eruptions, this one too, unveiled a host of behind-the-scenes drama in […]

The COVID-19 pandemic created unprecedented disruption to businesses and global markets. Although most of the world appears to be past the uncertainty and turbulence of the pandemic, companies, especially in the consumer packaged goods (CPG) industry, continue to deal with major challenges, such as inflation pressure and declining demand. At the same time, consumer buying […]

The last two years have been marked by an unprecedented sea change in retail. Brands of all sizes and industries were forced to implement critical omnichannel capabilities, from safe store pickup to contactless payment. When many of these stores reopened, though, they took a step back as quickly as they had taken two steps forward. […]