AWS Messaging Blog
Author: Bruno Giorgini
Bruno is a Sr Solutions Architect specialized in AWS Communication Developer Services. When he is not crafting innovative solutions for clients, Bruno enjoys spending quality time with his family, exploring the scenic hiking trails. His passion for technology and its potential to drive business transformation keeps him motivated to deliver impactful solutions for organizations around the world.
Creating and testing an End User Messaging RCS agent with AWS CLI
Rich Communication Services (RCS) brings branding, rich media, and verified sender identity to your customers’ native messaging app. This walkthrough shows how to create, register, and test an RCS agent on AWS End User Messaging entirely from the AWS CLI, from brand assets to verified inbound messaging with an automatic keyword response.
Setting up an RCS agent with an AI coding assistant and AWS End User Messaging
Creating an RCS agent on AWS End User Messaging normally means juggling 23 registration fields, three CLI parameter types, brand assets, and a multi-step approval. An AI coding assistant handles all of it: clone the sample repo, open it in your assistant, type “go,” and walk away with a working RCS agent.
Getting started with Amazon SES Agent Skills for AI-assisted email development
Today, we are releasing Amazon SES Agent Skills, an open source set of agent skills that give AI coding agents the context they need to build email integrations correctly from the start. The skills work with Kiro, Claude Code, and any agent that supports the open Agent Skills format.
Building a Scalable Messaging API with AWS End User Messaging and SES
In this blog post, you’ll learn how to build a template manager and messaging API using API Gateway with JWT authentication for secure access, Amazon SQS for reliable message queuing, AWS Lambda for serverless processing, AWS End User Messaging for SMS, and Amazon Simple Email Service (SES) for email.
Cómo Enviar SMS Internacionales con Números Gratuitos de EE.UU. Usando AWS End User Messaging
AWS End User Messaging ahora admite capacidades de SMS internacional para Números Gratuitos de EE.UU. (TFN). Esta nueva función permite a las empresas usar un solo TFN de EE.UU. para enviar mensajes SMS a más de 150 países, simplificando el alcance global. Beneficia principalmente a clientes que necesitan enviar alertas transaccionales unidireccionales—como contraseñas de un […]
Creando experiencias de cliente con IA mediante un hub de comunicaciones moderno
Los clientes de hoy esperan que las organizaciones satisfagan proactivamente sus necesidades con contenido personalizado, entregado en el momento, lugar y forma de su elección. Buscan interacciones dinámicas y conscientes del contexto con conversaciones sofisticadas a través de todos los canales de comunicación. Esta creciente demanda ejerce presión sobre las organizaciones para transformar sus flujos […]
Automatización de flujos de trabajo con WhatsApp usando AWS End User Messaging Social
En el mundo actual, WhatsApp se ha convertido en una aplicación de comunicación ampliamente utilizada, con más de 2.700 millones de usuarios globalmente. Como propietario de un negocio, probablemente tenga clientes que usan WhatsApp regularmente. Esto presenta una oportunidad para usar WhatsApp como un canal adicional para aumentar su alcance e interactuar con sus clientes […]
Automate AWS End User Messaging US toll-free Number Registrations
Introduction: AWS End User Messaging enables customers to send SMS messages to recipients located across the globe. If you are planning on rolling out SMS across multiple countries, we recommend reviewing this blog. When you send SMS or MMS messages using AWS End User Messaging SMS, you must use a specific origination identity that supports […]
Understanding Google Postmaster Tools (spam complaints) for Amazon SES email senders
Introduction Amazon Simple Email Service (SES) includes a robust set of built-in tools, such as the Virtual Deliverability Manager (VDM), to help senders ensure optimal email deliverability. Additionally, deliverability data from email service providers like Postmaster Tools by Google can provide invaluable insights for all sending domain owners, including those using SES for bulk or […]
Amazon SES: Email Authentication and Getting Value out of Your DMARC Policy
For enterprises of all sizes, email is a critical piece of infrastructure that supports large volumes of communication. To enhance the security and trustworthiness of email communication, many organizations turn to email sending providers (ESPs) like Amazon Simple Email Service (Amazon SES). These ESPs allow users to send authenticated emails from their domains, employing industry-standard […]