Category: Messaging

Introduction SMS messaging continues to be one of the most reliable and effective communication channels. However, for Software as a Service (SaaS) companies, Independent Software Vendors (ISVs), and multi-tenant solution providers looking to incorporate SMS capabilities into their offerings, the journey can be complex and filled with challenges. This guide is specifically designed for technology […]

As businesses increasingly rely on SMS messaging to engage customers, AWS End User Messaging is enhancing its SMS Protect feature to now include automated message filtering based on the risk of Artificially Inflated Traffic (AIT) from each message request. This new capability helps protect against AIT, also known as SMS pumping. AIT occurs when malicious […]

I. Introduction AWS End User Messaging has made updates to how it handles SMS origination identities. These changes impact Amazon SNS (Simple Notification Service) and Amazon Pinpoint, which allow sending SMS messages. The updates aim to provide security, flexibility, and control over SMS messaging for AWS users. For companies and developers using AWS for sending […]

Global SMS messaging with consistent Sender ID branding requires configuring the same Sender ID across multiple countries, which is a time-consuming process for businesses operating internationally. In this post, we’ll show you how to automate the configuration of Sender IDs for countries that do not have registration requirements using the AWS End User Messaging v2 […]

Email continues to be a critical communication channel for businesses, powering essential communications across time zones and locations. But as cyber threats grow more sophisticated, how can organizations protect their most vulnerable communication channel? With the increasing complexity of email-based security risks, businesses need robust solutions to safeguard their digital communications. Today, we’re excited to […]

Introduction Welcome to our comprehensive guide on using the AWS End User Messaging V2 APIs to obtain a Sender ID in countries that require registration. Sender ID registration is a crucial step for businesses looking to establish a trusted communication channel with their customers via SMS. In countries such as Jordan, the Philippines, Qatar, and […]

Obtaining and using SMS short codes in the United States requires a thorough understanding of the detailed application process and strict requirements set forth by mobile carriers. This comprehensive guide walks through the step-by-step procedure for registering a US SMS short code from AWS End User Messaging, which provides SMS capabilities to all AWS services. […]

Amazon Simple Email Service provides a secure email solution that scales with your business needs. Unfortunately, all email systems, including Amazon SES, remain the primary target for spammers and bad actors due to email’s widespread use and accessibility. While SES offers powerful features for application-based email sending, its SMTP credentials require careful management to prevent unauthorized […]

In today’s digital age, SMS messaging remains a crucial communication channel for businesses. One of the most effective ways to leverage SMS is through the use of short codes – those brief, memorable numbers that make it easy for customers to interact with your brand. This comprehensive guide will walk you through everything you need […]

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. After careful consideration, we have decided to end support for the Amazon Chime service, including Business Calling features, effective February 20, 2026. Amazon Chime will no longer accept new customers […]