AWS Cloud Operations Blog

Category: AWS Support

How to automate AWS Support API with Amazon EventBridge

The practice of Operational Integration defines how one organization’s people, processes, and tools integrate with the people, processes, and tools of another organization. When certain activities occur within one organization, it may trigger an automated or manual response in another. For example, it’s common for AWS customers to operationally integrate with AWS Support or AWS Managed Services whenever […]

Managing the account lifecycle in account-per-tenant SaaS environments on AWS

Managing the account lifecycle in account-per-tenant SaaS environments on AWS

Software as a service (SaaS) companies have many options when they implement multi-tenancy in their applications. The AWS SaaS Factory Program provides recommendations for different deployment patterns depending on factors such as cost, compliance, and end-customer requirements. You might find that silo methods like VPC-per-tenant are not sufficient. Your application might be in a highly […]

How to aggregate and visualize AWS Health events using AWS Organizations and Amazon Elasticsearch Service

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. In this post, I show you how to aggregate AWS Health events centrally from all accounts in your organization using AWS Organizations, AWS Lambda, and AWS Health API, and then build automation to ingest and visualize the operations data using […]

Example Dashboard

View AWS Trusted Advisor recommendations at scale with AWS Organizations

Since 2014, AWS Trusted Advisor has been providing customers with visibility into an individual AWS account and providing recommendations based on known AWS best practices. Trusted Advisor makes recommendations to help customers achieve a better security posture, control their costs, optimize application performance, design better fault tolerance, and maintain control over their AWS service limits […]