AWS Cloud Operations & Migrations Blog

Leverage Atlassian Jira Service Management (JSM) to manage AWS Support cases

Many AWS customers using Atlassian Jira Service Management (JSM) as their IT Service Management (ITSM) tool require AWS Support cases to have corresponding ITSM Incident records. To maintain consistency between these two disparate systems, users were forced to manually recreate support cases as JSM incidents. Because of this, customers asked for a transparent process where […]

How to evaluate your Cloud Environment in a well-architected manner

Today, we’re happy to announce the availability of the AWS Well-Architected Management and Governance (M&G) Cloud Environment custom lens! To be ready for migrations and to run workloads at scale on AWS, customers need a properly configured AWS environment. The Well-Architected M&G Environment Guide (M&G Guide) provides best practices and prescriptive guidance to help customers […]

Migrating AIX workloads to AWS: How to get started

Customers are asking us how to migrate their AIX workloads to Amazon Web Services (AWS).  Customers have questions regarding assessing the current AIX portfolio, estimating the total cost of ownership (TCO) on AWS, and guidance in determining migration patterns and target state architectures for specific workloads.  To accelerate your AIX migrations to the cloud you’ll […]

AWS Control Tower releases API, pre-defined controls to your organizational units

AWS Control Tower offers a direct way to set up and govern an AWS multi-account environment following prescriptive guidance and best practices. It orchestrates the capabilities of several other AWS services, including AWS Organizations, AWS Service Catalog, and AWS IAM Identity Center (successor to AWS Single Sign-On), to build a landing zone in less than […]

Prepare for an Audit in AWS Part 2 – General Best Practices

In Part 1 of this blog series, I discussed how you can use purpose-built services, such as AWS Audit Manager, AWS Config, and AWS Artifact, to help with almost any audit that you may be preparing for, with features geared specifically to what is required by an audit. But the story shouldn’t start there. Instead, […]

Prepare for an Audit in AWS Part 1 – AWS Audit Manager, AWS Config, and AWS Artifact

AWS customers represent a range of different verticals, locations, and sizes. Given today’s digital, global economy, customers have various governance needs based upon their geographies. Regardless of the regulations or standards, AWS provides services and resources that help our customers prepare to meet those requirements. In this post, I demonstrate how you can use AWS […]

How Kyndryl used AWS Service Management Connector, AWS Config and AWS Systems Manager to achieve lifecycle management of AWS resources through ServiceNow

Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]

Announcing AWS Observability Accelerator to configure comprehensive observability for Amazon EKS

In May 2022, we announced Amazon EKS Observability Accelerator, a tool for configuring and deploying  a purpose built observability solution on Amazon Elastic Kubernetes Service (Amazon EKS) clusters for specific workloads using Terraform modules. We launched this tool  demonstrating four use-cases and customers have been using the tool rapidly to achieve observability. Customers can use […]

How Arctic Wolf uses AWS CloudTrail Lake to Simplify Security and Operations

In this post, we’ll discuss how Arctic Wolf is using AWS CloudTrail Lake to simplify compliance, enhance security operations, and obtain new operational insights from their CloudTrail data. Arctic Wolf, the leader in security operations, helps customers protect their organizations from rapidly evolving cyber threats with the Arctic Wolf Security Operations Cloud and Concierge Security® model. As […]

Introducing vended logs for Amazon Managed Service for Prometheus

Customers are using Amazon Managed Service for Prometheus to monitor and alert on their container metrics. Amazon Managed Service for Prometheus ships with Alert Manager, the open source alert routing component in Prometheus. Alert manager routes alerts to Amazon Simple Notification Service (Amazon SNS). However, there are some common reasons why alert manager may fail […]