AWS Management Tools Blog

Tag: ServiceNow

workflow diagram ServiceNow AWS Service Catalog

Create an approval workflow for AWS Service Catalog in ServiceNow

The AWS Service Catalog connector for ServiceNow allows AWS enterprise customers to securely provision compliant workloads using ServiceNow on AWS. A lot of customers ask me how to create an approval workflow in ServiceNow for deploying AWS products. For example, such a workflow might be needed if a data scientist wants to launch an Amazon EMR […]

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Learn how to leverage Amazon CloudWatch alarms to create an incident in ServiceNow

This was blog was authored by Itai Njanji and third party collaborators: A special thanks to Grant Hulbert  a Sr. Technology Alliance Architect for ServiceNow, who co-authored this blog Ben Yukich a Field CTO for ITOM at ServiceNow, who wrote the ServiceNow source code for this integration   Introduction Customers want to leverage Amazon CloudWatch and ServiceNow together […]

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How to enable self-service Amazon WorkSpaces by using AWS Service Catalog Connector for ServiceNow

Introduction Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. AWS provides several choices to deploy desktops to users. Some organizations need help integrating this process into their existing automation and Information Technology Service Management (ITSM) tools. Many of the customers I talk to want to have an approval process […]

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Service Catalog standard view 2

How to install and configure the AWS Service Catalog Connector for ServiceNow

(Note: This post was updated October 17, 2018) Introduction To help customers integrate provisioning secure, compliant, and pre-approved AWS products into their ServiceNow service catalog/portal, AWS introduces the AWS Service Catalog Connector for ServiceNow. AWS Service Catalog Connector for ServiceNow synchronizes AWS Service Catalog portfolios and products with the ServiceNow Service Catalog to enable ServiceNow users […]

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