AWS Public Sector Blog

Arnaud Lauer

Author: Arnaud Lauer

Arnaud is a principal partner solutions architect on the worldwide public sector team at AWS. He enables partners and customers to understand how to best use AWS technologies to translate business needs into solutions. Arnaud brings more than 18 years of experience in delivering and architecting digital transformation projects across a range of industries, including public sector, energy, and consumer goods.

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.