AWS Public Sector Blog

Learn how AWS Snowcone and Amazon S3 can help Government of Canada (GC) organizations securely transfer and store their data, and how two GC organizations have already used these services to migrate data securely. Find out how these AWS services address data security, privacy, and compliance with regulatory requirements specific to GC customers.

AWS announced the launch of a Government Lens for the AWS Well-Architected Framework. The Government Lens is a collection of customer-proven design principles, scenarios, and technology agnostic best practices designed to encourage the unique context and requirements of governments globally to be considered when designing, building, and operating government workloads on AWS.

GraphQL is a query language and server-side runtime system for application programming interfaces (APIs) that prioritizes giving clients exactly the information they request and no more. GraphQL can help public sector customers focus on their data and provide ways to explore the data in their APIs. Learn a reference architecture using serverless technologies that you can use to build GraphQL-enabled solutions in the AWS GovCloud (US) Regions to unify data access in real-time and simplify operations.

With state Medicaid agencies (SMAs) contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. SMAs can support staff members and make sure members get their communications needs met by using AWS and cloud technology to introduce automation into their outreach process. Learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process.

Public sector agencies today require digital skills to deliver the functions citizens expect, and the innovations necessary to speed up processes and address gaps and inequity. However, digital transformation can only be achieved when workers have the data literacy skills to read, interpret, communicate, and reason with this data. Coursera, an AWS Training Partner, hosts their global online learning platform in AWS Cloud. Coursera has created a four-step framework for successfully building and managing a data literacy program. Learn how your organization can adopt this framework to empower your workforce to harness data more effectively.

What if there was a transformative solution for managing pension funds? AWS offers personalized investment solutions for investment firms using cutting-edge machine learning (ML) technologies. By utilizing cloud-based services, pension managers can harness advanced data analytics, gaining valuable insights that inform investment strategies. This empowers leaders to make well-informed decisions that align with the needs of stakeholders.

Approximately 400 kilometers above the Earth’s surface, Japan Manned Space Systems Corporation (JAMSS) used an AWS Snowcone SSD onboard the International Space Station (ISS) to quickly and autonomously transmit large volumes of data from space back on the ground into AWS. The AWS Snowcone, which arrived on the ISS in July 2022 as part of the first Axiom Space Mission (Ax-1), is available to power on-orbit data processing experiments for researchers, students, and scientific organizations.

As the daily volumes of document submissions increases for government organizations, intelligent document processing (IDP) solution architectures must absorb spikes in requests without creating delays or other impact for the users. In cases where the processing volume exceeds the limits of the resources available in an AWS Region, organizations can distribute the workloads across multiple regions to increase the document processing throughput. This post presents high-level architecture guidance built around Amazon Comprehend to create a distributed document processing workload that can overcome the challenges of unpredictable request patterns.

What if paper forms could be processed at the same speed as digital forms? What if their contents could be automatically entered in the same database as the digital forms? Medicaid agencies could analyze data in near real time and drive actionable insights on a single dashboard. By using artificial intelligence (AI) and machine learning (ML) services from AWS, Medicaid agencies can create this streamlined solution. In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms.

The AWS public sector and AWS Training and Certification (T&C) teams worked with customers and partners across Latin America, Canada, and Caribbean (LCC) region to develop and test the recently launched AWS Industry Quest: Healthcare, an interactive learning experience that teaches how to build cloud solutions that can benefit healthcare customers globally.