AWS Smart Business Blog
Author: Pierre Semaan
Pierre Semaan is the Solutions Lead for SMBs in the APJ region. He has experienced a breadth of industries and technologies over his 30-year career and is excited by how the conversations around technology have migrated away from speeds and feeds and towards customer outcomes over the last few years. He is located in Australia.
Why These Three Small and Medium Businesses Turned to the Cloud to Improve Their Operations
At this stage of our digital evolution, businesses of all sizes recognize data as the currency of the future. Collecting data sets for visualizations and data analytics can help businesses optimize their performance and anticipate and react to change. But for small and medium businesses (SMBs), building a data framework can be daunting. It can […]
Four Reasons to Upgrade Your Small or Medium Business’s Website or App in the Cloud
Your website is the digital front door for your business and should both establish trust and make it easy for visitors to convert into customers. No matter what type of business you are in, customers expect to find and communicate with your business online at any time—whether it’s through an internet connection at home or […]
Five Ways Small and Medium Businesses Can Better Understand Their Customers
As business interactions become increasingly digital, Small and Medium Business (SMB) staff can sometimes be overwhelmed by the volume of information around consumers’ product engagements, like website inquiries, product purchases, and customer support tickets. Customer intelligence functionality can make it easier for SMB teams to consolidate and use this data so they can better execute […]