Category: Customer Solutions

In the past, small and medium businesses (SMBs) struggled to compete with larger enterprise companies. Limited budgets and resources kept SMBs at a disadvantage. Today, all this has changed, thanks to cloud technology. Amazon Web Services brings the power of cloud to SMBs, offering the most comprehensive—and widely used—cloud technology, with more than 200 fully […]

For small and medium businesses (SMBs), making the decision to modernize older technologies can unlock vast opportunities. Wisconsin, US-based technology firm VBA is a leading provider of comprehensive software solutions to the health insurance industry. They are a healthcare SMB and their flagship offering, VBASoftware, provides customers with secure and flexible claims processing in the […]

Business intelligence (BI) is an increasingly essential tool for organizations looking to gain a competitive edge, especially for small and medium size businesses (SMBs). The trend is clear: SMBs that use data analytics tools are twice as likely to report revenue growth compared to those that do not. It’s no wonder that the BI market […]

In the current economic landscape, the cost of doing business around the world is increasing. Companies of all sizes are facing myriad obstacles, including budget constraints, limited resources, supply chain issues, and ever-changing customer expectations. The pressure to cut costs across all areas makes remaining competitive a challenge—especially for small to medium-sized businesses (SMBs). Can […]

Did you know that the biggest risk for companies to achieve their business objectives is lack of access to human talent? According to a Gartner survey, executives put a talent shortage as a leading issue ahead of implementation costs and security risks. It revealed that lack of talent is the biggest barrier to adopting 64 […]

Ambitious small and medium businesses (SMBs) know the importance of modernizing their systems—it can help them better serve customers, understand trends, and enhance security to name just a few benefits. Brazil-based software firm 4Asset is a provider of software solutions and tools for customers working with the territorial and socio-environmental regulatory processes of land management. […]

With customer expectations constantly evolving, average can no longer keep up in today’s competitive landscape. Better, faster insights can help businesses uncover new opportunities to move from average to advanced. Data-driven decision-making can help businesses plan improvements to existing products or services, highlight customer service successes and opportunities for engagement, and be more responsive to […]

For small and medium businesses (SMBs) with a strong sense of tradition, it can be difficult to navigate modern-day challenges like inflation and supply chain disruption. Birra Menabrea is an Italian brewing firm that was founded over 175 years ago and now produces nearly 6.6 million gallons of beer annually, roughly 20 percent of which […]

Virtual care is here to stay. According to the Centers for Disease Control, 37 percent of US adults used telemedicine to receive clinical healthcare in 2021 and patients continue to expect convenient, streamlined, and personalized services. Telemedicine presents considerable opportunities for both patients and healthcare companies. Virtual care increases access for patients with limited mobility, […]

New digital business models are providing small and medium-sized businesses (SMBs) unprecedented advantage to reach new customers and expand into newer markets. But there’s one thing that stands in its way—IT security. The right resources are often out of reach – only one in four SMBs say they have the personnel to address IT security. […]