Category: Amazon Personalize

What are the major challenges facing your company’s latest digitization project? Perhaps you’re operating on a patchwork of systems and software that pre-date your time. Maybe your teams are concerned that any updates might jeopardize the existing IT system and small inefficiencies are worth the price of not modernizing. The outdated, resource-intensive business procedures that […]

As business interactions become increasingly digital, Small and Medium Business (SMB) staff can sometimes be overwhelmed by the volume of information around consumers’ product engagements, like website inquiries, product purchases, and customer support tickets. Customer intelligence functionality can make it easier for SMB teams to consolidate and use this data so they can better execute […]