Category: Best Practices

How far along is your business’s digital transformation? What was once a buzzword has now become commonplace for organizations looking to move manual, disconnected business processes from on-premises servers to the cloud. So it’s no surprise that cloud computing has become an increasingly popular option for businesses of all sizes, offering flexibility, scalability, and cost-effectiveness. […]

What could your business achieve if it had a better understanding of its customers? In a 2022 survey conducted by Gartner, 84 percent of customer service and service support leaders cited customer data and analytics as “very or extremely important” for achieving their organizational goals in 2023. For small or medium business (SMB) owners, these customer […]

Did you know that the biggest risk for companies to achieve their business objectives is lack of access to human talent? According to a Gartner survey, executives put a talent shortage as a leading issue ahead of implementation costs and security risks. It revealed that lack of talent is the biggest barrier to adopting 64 […]

In 2021, the “Great Resignation” became a buzzword in the U.S. news media, referring to several long-term trends that were accelerated by the COVID-19 pandemic. Many workers decided to change jobs for more pay, leave roles that required long commutes, put more emphasis on their life outside of work, or take a well-earned retirement. Additionally, […]

Cloud computing has become an essential investment for small and medium businesses (SMBs) modernizing their operations, but knowing how to support it can be its own challenge. Compared to on-premises hardware, the cloud allows businesses to be more flexible in a variety of ways: stronger security, lower costs, and better operational efficiency to name a […]

IT can be a daunting topic—especially if you are a small or medium business (SMB) leader and do not consider yourself a technical person. Traditionally, IT costs are centered around up-front capital investments on hardware and infrastructure, and assembling a team aligned to support and maintain that infrastructure. There are also energy and premises costs […]

A strong digital marketing strategy is critical for the success of your small business. More than 4.6 billion people use the internet, and 46.3% of them use it to research products before they purchase. With all of the tools and content out there, it can feel overwhelming to get your business on the right track. […]

There is an exponential increase in the amount of data that is being generated and with current rate of data creation, it will double the world’s data every two years according to Earthweb. Why is there so much data? Internet-connected devices, mobile smartphones, social media interactions, and web content are some of the sources giving […]

The flexibility of remote work has drastically changed workplace dynamics. A survey conducted by Upwork of 1,500 hiring managers found that due to COVID-19, 61.9% of companies planned more remote work. The report also predicts 36.2 million workers (about 22% of Americans) will be working remotely by the year 2025, an 87% increase from before […]

If you had the ability to synthesize and analyze all of your business data, what would it allow you to achieve? Between business apps, social media, and internet-connected devices, you likely have enough data inputs to fuel your small or medium business’s (SMBs) decisions. One common misconception is that wide-ranging data analysis is only possible […]