Category: Thought Leadership

Whether it’s the cost of energy in Europe or inflation in the US, the cost of doing business is increasing around the world. The International Money Fund’s July 2022 World Economic Outlook expected growth to slow to 3.2 percent. Coupled with the numerous disruptions affecting supply chains, managing businesses of all sizes through these uncertain […]

Growing businesses are actively making investments in cloud to progress their business objectives and ambitions, with the majority now accelerating those investments. Although cost benefits and productivity remain important, the need to scale the business in the face of inflationary headwinds tops the list, as does strengthening the relationship with customers, partners, and suppliers—especially in […]

As business interactions become increasingly digital, Small and Medium Business (SMB) staff can sometimes be overwhelmed by the volume of information around consumers’ product engagements, like website inquiries, product purchases, and customer support tickets. Customer intelligence functionality can make it easier for SMB teams to consolidate and use this data so they can better execute […]

Running a manufacturing business takes gut instinct coupled with experience to navigate changing markets. It is challenging to be resilient in the face of volatility and competitive pressure. But challenges bring opportunities, and today’s small and medium-sized manufacturer has a new tool to add to the toolbox—data. A lot of data. So how do you […]