Q: What types of research projects are funded?

AWS Cloud Credits for Research is aimed at supporting new projects that seek to build a cloud-hosted service, software, or tools and/or seek to migrate a research process or open data to the cloud. Less emphasis is placed on providing support for operations, ongoing or established research projects, and research projects that are more limited in the potential scope of AWS usage.

Q: Who can apply for AWS Cloud Credits for Research?

Researchers at accredited research institutions can apply for AWS promotional credits by filling out an AWS Cloud Credits for Research application form.

Q: Is this a global program?

Absolutely! AWS Cloud Credits for Research encourages applications from researchers around the world.

Q: Is an institution-provided email address required?

We require applicants to provide their official institution-issued email ID (.edu or .org or equivalent) to expedite the verification and decision process. However, in cases where a university does not issue official email addresses, we will accept other email addresses on a case-by-case basis.

Q: What are the Terms and Conditions for applying and accepting these credits?

Please refer to the AWS Cloud Credits for Research Terms and Conditions for details.

Q: Why did the program name change?

Prior to 2016, our program was called "the AWS in Education Grants Program". We have changed the name to better indicate that we provide AWS promotional credits, not cash awards.

Q: If your address is located in India, is there any change?

Amazon Internet Services Private Limited (“AISPL”) is the marketing entity and local seller on record for AWS services in India. AISPL administers the AWS Cloud Credits for Research program in India for AISPL Customers in India.

 

Q: How should I structure my proposal?

You should briefly address the following topics:

1. A short description of the problem to be solved.

2. Proposed AWS solution (including specific AWS tools, timeline, key milestones).

3. Plan for sharing outcomes (tools, data, and/or resources) created during project.

4. Any potential future use of AWS beyond supported project duration by individual research group or broader community.

5. Names of any AWS employees you have been in contact with (this is not a prerequisite of application).

6. Any AWS Public Data Sets to be used in your research.

7. Keywords to facilitate proposal review.

Please try to avoid complex symbols, as these do not render well in the application form. In addition, we encourage applicants to use general language and avoid the use of subject-specific language when possible.

Q: What factors will AWS consider in determining who receives Research Credits?

AWS approves applications based on factors such as clearly defined outcomes, potential to disseminate the results and data through sharing a pipeline or software, succinctly defined milestones, the applicability of AWS services within the project scope, and value of promotional credits requested suited to the scope of the project (as evidenced by a Simple Monthly Calculator link to substantiate the promotional credits desired). Please note that the intent of AWS Cloud Credits for Research is to support research-oriented workload on AWS. Administrative workloads to run routine IT operations on AWS are not supported.

Q: May I apply for more promotional credits in support of a previously-funded project?

AWS Cloud Credits for Research is not aimed at providing continuous funding for a single research project.

Q: How does the award process work?

Researchers who submit an application are first notified within 48 hours via an acknowledgement email. If your proposal is approved, you will be notified via email to provide us with a valid AWS Account ID, which is not part of consolidated billing or reseller accounts. This account must be opened using your institution’s email ID. The promotional credits awarded are then deposited directly into your AWS account within 5 business days, and are valid for the earlier of 1 year or until the promotional credits have been fully utilized.

Q: Will a reason be provided if my request is not approved?

Unfortunately, due to the overwhelming number of requests we receive, we are unable to provide detailed reasons on an individual basis. However, in general, we focus on the reusability of the expected outcome of the project and on the demonstrated efficacy of AWS for a research workload. Examples of reusable outcomes include publicly available AMIs, code repositories, or reduced data sets. Proof of concept or other pilot projects that explore how well AWS services match with common research workloads are also of interest. These might include benchmarks or use-case reports. The AWS Cloud Credits for Research Program does not support operational projects and has less emphasis on supplementing projects after a proof of concept is complete.

Q: May I apply again if my project is not approved?

Yes. You may reapply, but please ensure that new application is a revised proposal and not simply a resubmission.

Q: What are the timelines for proposal submissions and decisions?

We evaluate all the research proposals on a quarterly basis, and provide decisions via email to all applicants. The quarterly deadlines for submitting applications are: March 31, June 30, September 30, and December 31. We typically communicate decisions to individual applicants 2-3 months following the respective quarterly deadline: see the table below. Note that decisions are sent from "aws-research-credits [AT] amazon.com" and sometimes get routed to spam.

Submission Date Notification Date
January 1 - March 31 June
April 1 - June 30 September
July 1 - September 30 December
October 1 - December 31 March

Q: I have a critical deadline and cannot wait for my decision. Can I have my application review expedited?

If you have a valid reason for requiring an expedited review (i.e. workshop schedule or conference deadline approaching), please reach out to us directly to receive assistance.

Q: How do I acknowledge AWS support for my research project work (e.g. in publications or website)?

Please acknowledge the “AWS Cloud Credits for Research” program in any publications or website. Please review the AWS Trademark Guidelines and AWS Co-Marketing Tools pages for guidance.

Q: I received AWS support for my research, and would like to share the results. How do I participate in a PR or case study effort with AWS to showcase my success?

Please contact us for more information.

Q: Is the AWS Cloud Credits for Research Program a pricing discount on AWS service costs?

No. All AWS pricing is public, and applies to all customer segments. For more details on our services pricing and our pricing philosophy, please refer to the AWS Pricing page.

Q: Why was I awarded fewer promotional credits than I requested?

We may choose to award fewer promotional credits for a number of reasons, including encouraging a different cost model leveraging Spot Instances or providing funding for a smaller, initial proof of concept portion of a new project.

Q: How long are the AWS promotional credits valid?

Promotional credits provided to researchers expire one year from the time promotional credits are applied to the AWS Account. Any unused promotional credits after expiration are forfeited. The duration of expiration is explained in Section 1.2 of the Terms and Conditions page.

Q: What happens to my data and processes when my promotional credits expire?

Any subsequent AWS services usage on the account after promotional credits expire or are fully utilized will be charged to the credit card on the AWS account.

Q: I have some unused promotional credits that are about to expire or have expired already. May I get an extension? Or, my promotional credits were consumed earlier than expected. May I request additional promotional credits for the same project/proposal?

No. AWS promotional credits get awarded from that year’s budget, so we do not automatically give extensions for unused promotional credits. However, you can apply for a new competitive award by filling out a new application and explaining the circumstances. Please share any outcomes and milestones you have reached when applying for an extension.

Q: Is it possible to cover previous charges?

AWS promotional credits will backdate to the beginning of the month in which the promotional credits were issued. Any promotional credits issued will not backdate further than that and can’t be applied towards previous charges.

Q: Do promotional credit recipients have to use an AWS account and credit card?

Yes. You will be required to provide a valid credit card to activate an AWS account and redeem any AWS promotional credits. Subject to the AWS Cloud Credits for Research Program Terms and Conditions, your credit card will not be charged fees for eligible services until your promotional credits are fully consumed or expire. Please be aware that some services are not eligible for promotional credits and you will be billed for any use of these services.

Q: My AWS account is part of consolidated billing or a reseller account. Can I still receive promotional credits?

In most circumstances, we recommend that your AWS account should not be part of consolidated billing or a reseller account. Once applied, promotional credits are utilized on the payer level, which means that the promotional credits will be dispersed throughout all linked accounts or reseller accounts and cannot be retrieved. Once promotional credits are used, your credit card on file will be charged automatically.

Q: How can I avoid unexpected charges?

We strongly recommend setting up Billing Alerts. You can use Amazon CloudWatch to monitor your AWS service charges and receive Billing Alerts, making it easier to manage costs and avoid exceeding budget limits. To set up a Billing Alert:
1. Open the Billing Console: https://console.aws.amazon.com/billing/home#
2. Click Preferences in the left navigation pane.
3. Click on the checkbox beside "Receive Billing Alerts".
Please note that in Consolidated Billing families, only the Payer account can activate this option. After that's done, linked accounts will be able to set their own alerts.

Q: What services are eligible for AWS promotional credits?

Eligible services currently include:  Amazon Machine Learning (AmazonML), Amazon CloudWatch (AmazonCloudWatch), Amazon Inspector (AmazonInspector), AWS Storage Gateway (AWSStorageGateway), AWS Elastic Beanstalk (AWSElasticBeanstalk), Alexa Web Information Service (AlexaWebInfoService), Amazon Elastic Compute Cloud (AmazonEC2), Amazon WorkSpaces (AmazonWorkSpaces), Amazon WorkDocs (AmazonWorkDocs), Amazon AppStream (AmazonAppStream), Amazon Elastic File System (AmazonEFS), AWS Data Pipeline (datapipeline), AWS Developer Support Plan (AWSDeveloperSupport), AWS Service Catalog (AWSServiceCatalog), Amazon SimpleDB (AmazonSimpleDB), AWS OpsWorks (OpsWorks), AWS Directory Service (AWSDirectoryService), Amazon Relational Database Service (Amazon RDS), AWS Device Farm (AWSDeviceFarm), Amazon Simple Email Service (Amazon SES), Amazon Elastic Transcoder (AmazonETS),AWS WAF- Web Application Firewall (awswaf), Amazon Redshift (AmazonRedshift), AWS Certificate Manager (AWSCertificateManager), AWS Key Management Service (awskms), Amazon Simple Queue Service (AWSQueueService), Amazon CloudFront (AmazonCloudFront), AWS Data Transfer (AWSDataTransfer), Amazon Glacier (AmazonGlacier), AWS Lambda (AWSLambda), Amazon CloudSearch (AmazonCloudSearch), AWS CloudTrail (AWSCloudTrail), Amazon DynamoDB (AmazonDynamoDB), Amazon Elasticsearch Service (AmazonES), AWS Support (Basic) (AWSSupportBasic), AWS Config (AWSConfig), AWS CloudFormation (ResourceAllocationService), AWS Database Migration Service (AWSDatabaseMigrationSvc), Amazon EC2 Container Registry (ECR) (AmazonECR), AWS CloudHSM (CloudHSM), AWS Direct Connect (AWSDirectConnect), AWS CodeCommit (AWSCodeCommit), Amazon Kinesis (AmazonKinesis), Amazon Kinesis Firehose (AmazonKinesisFirehose), Alexa Top Sites (AlexaTopSites), Amazon Simple Workflow Service (AmazonSWF), Amazon Simple Storage Service (AmazonS3), AmazonWorkMail (AmazonWorkMail), Amazon Cognito Sync (AmazonCognitoSync), Amazon Elastic MapReduce (ElasticMapReduce), Amazon Virtual Private Cloud (AmazonVPC), Amazon Simple Notification Service (AmazonSNS), Amazon GameLift (AmazonGameLift), Amazon ElastiCache (AmazonElastiCache), Amazon Route 53 (AmazonRoute53), Amazon EC2 Container Service (AmazonECS), Amazon API Gateway (AmazonApiGateway), AWS IoT (AWSIoT), Amazon Athena (AmazonAthena), Amazon QuickSight (AmazonQuickSight), Amazon Rekognition (AmazonRekognition), Amazon Polly (AmazonPolly), Amazon AppStream (AmazonAppStream), AWS CodeBuild (CodeBuild), AWS X-Ray (AWSXRay), Amazon Mobile Analytics (mobileanalytics), Amazon Virtual Private Cloud (Amazon VPC), Amazon Lightsail (AmazonLightsail), Amazon Kinesis Analytics (AmazonKinesisAnalytics), AWS Glue (AWSGlue), Amazon Connect (AmazonConnect), Amazon Chime (AmazonChime), Amazon Chime Dialin (AmazonChimeDialin), AWS Greengrass (AmazonGreengrass), Amazon GameLift (AmazonGameLift). 

Q: There is a service on the list of eligible services that was not avilable at the time I received promotional credits. Can it be added to my list?

No, we are unable to add additional services to the promotion once it is issued. You would be responsible for covering the charges.

Q: Can I use the AWS promotional credits to purchase Reserved Instances (RIs)?

No. Reserved Instances require an upfront payment, with 1 to 3 years of commitment based on estimated usage, which promotional credits are not designed to support.

Q: Can I use AWS promotional credits to run Mechanical Turk?

AWS promotional credits cannot be used for Mechanical Turk.

Q: Can I use AWS promotional credits to run EC2 Spot Instances?

Absolutely. In fact, we encourage researchers to leverage Spot Instances. Spot Instances can significantly lower your computing costs for time-flexible, interruption-tolerant tasks. Spot prices are up to 90% lower than On Demand prices, so you can lower the cost of your interruption-tolerant tasks and, potentially, accelerate those applications when there are many Spot Instances available. For more details on Spot Instances, please refer to the Amazon EC2 Spot Instance page.

Q: How do I account for the Spot Instances usage in the AWS Simple Monthly Calculator?

Spot Instances allow you to name your own price for Amazon EC2 computing capacity. Therefore, the Simple Monthly Calculator doesn’t accommodate spot prices, and only shows the results based on current on-demand EC2 prices. To make your proposal more competitive, we encourage you to lower your promotional credits desired amount assuming that Spot Instances will be leveraged whenever appropriate. You can identify the average price for Spot Instances in your region here.

Q: How can I find out more about AWS?

Please visit the Knowledge Center and AWS Answers for useful information and answers to common questions.

Q: I am a teacher or professor interested in using AWS for a class I am teaching. Where should I submit my application?

Educators who want to use AWS in courses should apply to the AWS Educate program. The AWS Educate application takes a few minutes to complete and responses are generally communicated within three business days.

Q: I am a teacher or professor who has previously applied for promotional credits for my courses under the AWS in Education Grants “Educators” Tab. Where should I now apply for promotional credits?

Please apply to the AWS Educate program to get credits for your courses. Teaching Grants have now been retired in favor of the AWS Educate program.

Q: I am a student interested in supporting coursework for a class I am enrolled in. Should I apply for AWS Cloud Credits for Research?

Students who want to use AWS in courses and coursework can apply to the AWS Educate program. AWS Cloud Credits for Research are only applicable for the purpose of conducting research.

Q: I am teaching a workshop or an advanced research course at an institution that is not supported by AWS Educate. Are there any grants for which I can apply?

The AWS Cloud Credits for Research program accepts applications for AWS promotional credits to support workshops and courses that are not eligible for AWS Educate (e.g. a summer workshop for postdoctoral scholars and faculty). We prioritize support for workshops in which participants are working with AWS tools directly.

Q: I am a student working on a research project on AWS. Am I eligible for AWS Cloud Credits for Research?

Yes, AWS Cloud Credits for Research can be used to support student research projects that fall outside of course requirements.


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