Quickly implement a unified search experience across multiple structured and unstructured content repositories.
Use natural language processing (NLP) to get highly accurate answers without the need for machine learning (ML) expertise.
Fine-tune your search results based on content attributes, freshness, user behavior, and more.
Deliver ML-powered instant answers, FAQs, and document ranking as a fully managed service.
How it works
Amazon Kendra is an intelligent enterprise search service that helps you search across different content repositories with built-in connectors.
Enhance internal search experiences for employees
Improve employee productivity and unlock the insights employees need to make data-driven business decisions through a single search interface.
Improve customer interactions
Reduce contact center costs with intuitive self-service bots, agent-assist solutions, and frictionless document access.
Integrate search into SaaS applications
Helps you find information faster with ML-powered in-app searches.
Amazon Kendra Intelligent Ranking for self-managed OpenSearch
With the Amazon Kendra Intelligent Ranking plugin for OpenSearch, developers can use the Amazon Kendra ML-powered semantic ranking technology to quickly improve the quality of their OpenSearch search results, with no ML expertise necessary. The plugin is designed to work best on document search applications, such as help pages, documentation, informational websites, and internal wikis.
Learn more about how to get started with Intelligent Ranking in the documentation.
Engage360: Intelligent Search for Salesforce CRM, powered by Amazon Kendra
Engage360, built by Persistent Systems Ltd. and powered by Amazon Kendra, is an app on Salesforce AppExchange that helps you provide ML-powered search and recommendations right inside Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Financial Services Cloud. The app provides contextual answers and FAQ matching embedded inside the workflows of sales users and contact center agents, helping to boost their productivity and engagement.
How to get started
Get started with Amazon Kendra
Learn how the Amazon Kendra intelligent search service can help your organization.
Get started with a free account
Try Amazon Kendra for 750 hours for the first 30 days.
Contact sales support
Chat live with a sales representative to learn more.