APN Technical Baseline Review
Technical Baseline Review Requirements
All APN Technology Partners looking to achieve Advanced Tier must go through the Technical Baseline Review process. See the requirements for passing the Technical Baseline Review below:
- AWS Business Support (or greater) for all AWS production accounts
- Compliance with Identity and Access Management (IAM) best practices
- Compliance with logging and auditing best practices
- Documented and tested backup & recovery strategy
- Additional requirements based on workload type (see workload types below)
Technical Baseline Review Workload Types
Hosted and Managed Workloads
The APN Partner owns and/or operates an AWS account that provides customer-facing services OR the APN Partner requires access to a customer-owned AWS account. An example of a hosted or managed workload is Software-as-a-Service (SaaS).
The workload requires deployment of software in a customer’s AWS account. The APN Partner provides prescriptive deployment guidance to the customer through a published user deployment guide. An example of a hosted or managed workload is Advanced Metering Infrastructure (AMI).
The workload does not belong to the first two categories. An AWS Partner Solution Architect (PSA) will work with the APN Partner to review and qualify the workload.
Frequently Asked Questions (FAQs)
See our Frequently Asked Questions for the Technical Baseline Review Process.
Why is AWS Business Support on AWS production accounts required?
Customers expect that APN Partners maintain formal support and escalation processes with AWS. Business Support is an essential component of that relationship. Additional benefits of AWS Business Support are available here.
How do I get started with a Technical Baseline Review?
Engage your APN Partner Development contact to get started with the Technical Baseline Review process.
How does a Technical Baseline Review differ from an AWS Well-Architected Review (WAR)?
A Technical Baseline Review is a checklist-driven process that validates a select set of AWS best practices that are important for APN Partner workloads and help promote customer success. An AWS Well-Architected review is a conversation guided by a Solution Architect related to an expansive set of best practices and, unlike a Technical Baseline Review, may result in both critical and non-critical recommendations at the discretion of the Solution Architect.
How long is a Technical Baseline Review valid?
Technical Baseline Reviews are valid for two years from the date of successful completion.
What are the benefits of completing a Technical Baseline Review?
Benefits to completing a Technical Baseline Review include access to an experienced PSA where best practices relating to applications, infrastructure, and operational processes are shared to help promote APN Partner and AWS customer success. APN Technology Partners who successfully complete their Technical Baseline Review are eligible to apply for the APN Advanced Tier designation which provides access to enhanced APN Program benefits, including funding and AWS Training and Certification benefits.
What happens if I fail a Technical Baseline Review?
In the event you do not pass your Technical Baseline Review, you can remediate all unfulfilled Baseline requirements and submit documentation demonstrating remediation to your APN Partner Development contact for review. If not all findings are remediated, you may become ineligible to apply for APN Programs such as the AWS Competency Program and/or the APN Advanced Tier designation.