Author: Ryan McHarg

This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]

In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]

Live event organizers need to communicate in large streaming events, live streamed product demonstrations, and keynote speeches at a conferences over multiple modalities including video and chat, but existing chat solutions often do not scale to support tens of thousands of participants. Amazon Chime SDK messaging is secure, persistent, and can scale up to 100k […]

This is a guest blog written by Kimberly Sanders, PharmD, Director Medication Management, Product Management at MEDHOST. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. The mobile phone has become the preferred way for most consumers to […]

Amazon Chime SDK messaging provides the building blocks needed to build chat and other real-time messaging features. Available APIs include sending messages, retrieving message history, editing messages, deleting messages, setting retention policies on stored messages, and streaming chat export. These APIs are combined with the Amazon Chime SDK for JavaScript and managed messaging infrastructure so […]

Overview We have heard from Amazon Chime SDK customers since our launch in 2019 that they need messaging features in their applications. Telehealth customers want to enable real-time and asynchronous communication between care providers and patients. Live event hosts want participants to discuss content in real-time over messaging while they watch a video stream. Services […]

On April 6, we released Amazon Chime proxy phone sessions. Developers can now easily enable two users to call or text for up to twelve hours, without requiring users to share their personal phone numbers. Instead of reaching each other using personal phone numbers, they use a number provided on demand by Amazon Chime proxy phone […]

Workers and teachers around the world increasingly rely on Amazon Chime and other services that enable remote working and distance education. As their usage has increased, so has scrutiny of security practices. Customers want to be sure that the content of their meetings and classes is accessible only to those intended to have access. This […]

In 2017, Amazon Chime released incoming web-hooks, allowing users to send automated messages into Chime chat rooms. Today, we take chat integrations a step further, announcing the availability of bi-directional chat bot support. With chat bots, users can send and receive information from custom-built bots in Chime chat rooms. When many people think of chat […]

If you host meetings with attendees outside of your company, you know how disruptive it can be sometimes when your attendees have trouble joining your meeting. It might be because they are unfamiliar with your conferencing solution, or they join only to find that they cannot access critical features, like screen sharing. The Amazon Chime […]