Business Productivity

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Topdanmark builds screen sharing tool using AWS Communication Developer Services (CDS)

This post was co-written with Pramod Amarnath Jingade, Senior Developer and Rasmus Thorup Windfeldt, Solution Manager at Topdanmark Topdanmark is one of Denmark’s largest insurance companies, established in 1899 and today offers a wide range of insurance products for both private individuals, business and agriculture. In this post, we will explore how Topdanmark used the […]

How to build a smart interactive voice response (IVR) call routing system

Many businesses operate Interactive Voice Response (IVR) systems that allow callers to use their telephones to interact with various business systems. IVRs work by providing prompts to callers and allowing them to respond using their own voice or via dual-tone multi frequency (DTMF) input on their phones. IVRs are commonly used in automated, self-service use […]

High-level design of scalable file-based noise reduction solution.

Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI

In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

Load testing applications built with the Amazon Chime SDK

Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]

Using Amazon Voice Focus AMI to reduce noise in audio

Amazon Chime SDK team has launched Amazon Voice Focus AMI for customers to help reduce noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

Building voice menus and call routing with the Amazon Chime SDK

In November 2020, we launched the SIP media applications (SMA) feature in the US and certain other countries to make it easier for builders to enable Amazon Chime SDK meeting attendees to join via a landline or mobile phone. With SMA, builders can add phone numbers and customized voice menus to Amazon Chime SDK meetings […]

How RubyKaigi built an event site in days with the Amazon Chime SDK and Amazon IVS

This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]

Building a PSTN call answering system with the Amazon Chime SDK, Amazon Lex and Amazon Polly

The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio service makes it easy for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda functions. You can use the PSTN Audio service to build conversational self-service applications to reduce call resolution times and automate informational responses. In […]

Blur your background and suppress noise in an online meeting application built with the Amazon Chime SDK for JavaScript

FLECT is a cloud native integrator based in Tokyo, Japan. We have built a wrapper component for FlectVideo Chat (Flvc) for the Amazon Chime SDK to offer our original functionalities. We can offer high functional online meeting products to our customers quickly and easily with our wrapper component.  As new features of our component, we […]

Push Notifications for Android and iOS with Amazon Chime SDK messaging

Overview Amazon Chime SDK messaging provides building blocks for developers to make it easier to connect communities with secure, scalable, and persistent messaging. In many cases, developers have use cases that require building chat into mobile applications. For example, they may be connecting delivery drivers to customers, doctors to patients, or two people starting to […]