Business Productivity

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Quickly launch an Amazon Chime SDK application with AWS Amplify

Building a server-less full stack meeting application enabled with the Amazon Chime SDK for Javascript requires you to configure a back end cloud infrastructure to allow for the creation and deletion of Amazon Chime meetings and attendees within the application. This walkthrough shows how to leverage AWS Amplify to simplify and speed up the creation […]

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Building voice menus and call routing with the Amazon Chime SDK

In November 2020, we launched the SIP media applications (SMA) feature in the US and certain other countries to make it easier for builders to enable Amazon Chime SDK meeting attendees to join via a landline or mobile phone. With SMA, builders can add phone numbers and customized voice menus to Amazon Chime SDK meetings […]

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Adding Conversation AI Capabilities to Amazon Chime SDK

This is a guest blog written by Toshish Jawale, CTO and co-founder of Symbl.ai. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Symbl is a conversational AI platform that provides developers with capabilities to apply contextual comprehension […]

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Zoom Rooms

Zoom Rooms and Alexa for Business empower hands-free meetings

With employees around the country beginning to transition back into physical offices, many teams are making decisions related to how they can prepare their technical infrastructure for the post-pandemic world. One of the recurring themes has been the need for hands-free and voice-controlled meeting rooms. Even before the COVID-19 pandemic, Gartner predicted that by 2022, […]

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Transforming audio and shared content in the Amazon Chime SDK for JavaScript

During the course of a virtual meeting, participants sometimes want to share rich media in addition to their standard audio and video. The Amazon Chime SDK enables customers to share media from other applications or browsers into a meeting, such as music for an online fitness class. You can share audio and video from your […]

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Helping schools open safely with Amazon Honeycode

2020 has been a challenging time for any organization that needs to physically bring people together, and especially schools. A common approach to help teachers and school children come together safely, is to ask parents to provide information every day before dropping their kids off at school. This post highlights the key decisions and steps […]

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Use Amazon QuickSight to visualize data from Amazon Honeycode

Amazon Honeycode gives you the power to build custom apps without programming. Honeycode apps are built in four steps: Organize your data in Tables. Build apps using the drag-and-drop App Builder. Use Automations to replace manual steps in your process. Share your apps with your team. Honeycode lets you get started quickly by using an app […]

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Analyze skill analytics using Metrics API and Amazon QuickSight

Alexa is probably already in your home, and now you can bring Alexa to your office too. Alexa for Business enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and […]

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Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

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How to Integrate Apple’s CallKit into iOS Applications Using the Amazon Chime SDK

Apple’s CallKit is a framework introduced with iOS 10. It gives users the ability to handle VoIP calls from third party apps, such as Skype, similar to how they would handle a system phone call. If your iOS application is currently using Amazon Chime SDK without Apple’s CallKit, you will notice that in-application audio cannot be started […]

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